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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The advice from zZounds was spot on. Fast, friendly services. Very helpful; they know their stuff!" - customer on May 28, 2019
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Gator TSA ATA Molded Electric Guitar Case with LED
Gator TSA ATA Molded Electric Guitar Case with LED
New from $174.99 SAVE 37%
or 6 payments
of $29.17
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In Stock
Free 2-Day Shipping
Perfect for dark backstage setups, this rugged, impact-resistant polyethylene guitar case from Gator features an interior LED light and TSA-approved locks. Learn more...
Jackson Corey Beaulieu XKV7 V Electric Guitar, 7-String
(1)
New from $899.99 SAVE 30%
or 12 payments
of $75.00
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Only 2 Left!
Free 2-Day Shipping
Sporting a Floyd Rose tremolo, Seymour Duncan Blackout pickups, neck-thru design and an aggressive "V" body shape, this heavy-metal axe is ready to rip. Learn more...
Gator GTSA-GTRELEC TSA ATA Molded Electric Guitar Case
Gator GTSA-GTRELEC TSA ATA Molded Electric Guitar Case
New from $164.99 SAVE 37%
or 6 payments
of $27.50
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Built to protect most electric guitars in a military-grade polyethylene shell, this Gator case is flight-ready with a locking latch to ensure peace of mind. Learn more...
Jackson RRX7 X Series Electric Guitar, 7-String
(2)
New from $799.99 SAVE 27%
Like New $569.95 SAVE 48%
or 12 payments
of $66.67
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In Stock
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Go heavy with this 7-string metal machine! The RRX7 features a maple neck-through-body design for increased sustain and a pair of Duncan Designed humbuckers. Learn more...
Jackson Pro Series Soloist SL2P MAH, Mahogany Body with Poplar Burl Top Electric Guitar, Ebony Fingerboard
New from $869.99 SAVE 26%
or 12 payments
of $72.50
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Good for "any genre?" Nah. The Jackson Pro Soloist SL2P MAH is a shred-hungry speed demon made to excel in high-gain, high-performance situations. Learn more...
Jackson Pro Series Dinky DK3 Electric Guitar, Ebony Fingerboard
New from $949.99 SAVE 30%
Like New $844.95 SAVE 37%
or 12 payments
of $79.17
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With Jackson's precise construction and versatile Seymour Duncan pickups, the DK3 Pro Dinky electric guitar can take your tone wherever you want it to go. Learn more...
Jackson Pro Series Signature Dave Davidson Warrior WR7 Electric Guitar, Ebony Fingerboard
New from $1,299.99 SAVE 26%
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Custom DiMarzio Imperium pickups and a compound-radius neck give the Jackson Dave Davidson Warrior WR7 its articulate tone and high-performance playing feel. Learn more...
Jackson Pro Series Monarkh SCQ Electric Guitar, Ebony Fingerboard
New from $679.99 SAVE 26%
Like New $674.95 SAVE 33%
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of $56.67
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Be the king of the stage with a Jackson Monarkh SCG electric. Its screaming JB/'59 pickup combo and stable, one-piece neck ensure that every note is heard. Learn more...
Gator GC-ELECTRIC-LED Molded Electric Guitar Case with LED Light
Gator GC-ELECTRIC-LED Molded Electric Guitar Case with LED Light
New from $144.99 SAVE 37%
or 6 payments
of $24.17
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In Stock
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Make sure you can find all your gear accessories, even on dark stages, with this Gator LED case! Just open the case and the bright LED illuminates. Learn more...
Jackson JS Series King V JS32 Electric Guitar, Amaranth Fingerboard
Jackson JS Series King V JS32 Electric Guitar, Amaranth Fingerboard
New from $299.99 SAVE 24%
or 8 payments
of $37.50
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A lightweight and resonant poplar body, bolt-on maple speed neck and a double-locking Floyd Rose make this Jackson JS32 King V an affordable shred machine. Learn more...
Jackson JS Series Dinky Arch Top JS32Q DKA Electric Guitar, Rosewood Fingerboard
Jackson JS Series Dinky Arch Top JS32Q DKA Electric Guitar, Rosewood Fingerboard
(4)
New from $329.99 SAVE 25%
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of $41.25
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Graced with a gorgeous figured maple arched top and decorated with pearloid sharkfin inlays, the Jackson JS32Q Dinky Quilt Top commands attention. Learn more...
Jackson Pro Series Soloist SL2 Electric Guitar, Ebony Fingerboard
New from $899.99 SAVE 26%
Like New $619.95 SAVE 49%
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of $75.00
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In Stock
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Lead fearlessly with the SL2Q Pro Soloist. With a through-body 3-piece maple neck and 12-16" compound-radius fretboard, this Jackson has an incredible feel. Learn more...
Gator GW-JM ELEC Journeyman Electric Guitar Deluxe Wood Case
Gator GW-JM ELEC Journeyman Electric Guitar Deluxe Wood Case
(2)
New from $129.99 SAVE 37%
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Made to fit electric guitars, Gator's sturdy-yet-stylish wood case protects your instrument with a plush, crushed-velvet-covered, foam-padded interior. Learn more...
Jackson JS Series Kelly JS32T Electric Guitar, Rosewood Fingerboard
Jackson JS Series Kelly JS32T Electric Guitar, Rosewood Fingerboard
(3)
New from $269.99 SAVE 26%
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of $45.00
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No need to rub your eyes in disbelief: the JS32T Kelly is a truly affordable Jackson with a bound fingerboard, ceramic pickups, and a graphite-enforced neck. Learn more...
Jackson X Series King V KVX Electric Guitar, Rosewood Fingerboard
(1)
New from $599.99 SAVE 26%
Like New $494.95 SAVE 39%
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of $50.00
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In Stock
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V all that you can V -- Jackson's smooth-playing X Series King V KVX has the crunchy tone you need, courtesy of two High Output humbuckers and an active EQ. Learn more...
Gator GTSA-GTRLPS TSA ATA Molded Gibson Les Paul Guitar Case
Gator GTSA-GTRLPS TSA ATA Molded Gibson Les Paul Guitar Case
New from $164.99 SAVE 37%
or 6 payments
of $27.50
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In Stock
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Protect your Les Paul from almost anything with this molded Gator case. Breeze through airport security thanks to the TSA-approved locking center latch. Learn more...
Gator GWE-ELEC Electric Guitar Wood Case
Gator GWE-ELEC Electric Guitar Wood Case
New from $89.99 SAVE 37%
or 6 payments
of $15.00
details
Only 2 Left!
Free 2-Day Shipping
Ultra-durable yet lightweight and slim, this Gator wood case for electric guitar keeps your axe protected with a plush fabric interior and locking latches. Learn more...
Jackson Pro Series Soloist SL2P HT MAH, Mahogany Body with Poplar Burl Top Electric Guitar, Ebony Fingerboard
(1)
New from $749.99 SAVE 38%
or 12 payments
of $62.50
details
Only 1 Left!
Free Ground Shipping Free Ground Shipping
Engineered for speed and loaded with a pair of searing Seymour Duncan Distortion humbuckers, the Pro Series Soloist SL2P HT is a purebred shred machine. Learn more...
Jackson JS Series Dinky Arch Top JS32Q DKA Electric Guitar, Rosewood Fingerboard
Jackson JS Series Dinky Arch Top JS32Q DKA Electric Guitar, Rosewood Fingerboard
(2)
New from $329.99 SAVE 25%
or 8 payments
of $41.25
details
In Stock
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With a flashy quilted maple top, scorching Jackson high-output humbuckers, and a licensed Floyd Rose trem, this arch-top Jackson Dinky is equipped to shred. Learn more...
Gator GCSG Deluxe Molded Case for Gibson and Epiphone SG Guitars
Gator GCSG Deluxe Molded Case for Gibson and Epiphone SG Guitars
(7)
New from $129.99 SAVE 37%
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of $21.67
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Protect your Gibson or Epi SG from the rigors of the road with this heavy-duty hard case. It's built with an ABS exterior and a protective foam interior. Learn more...
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!