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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos zZounds' shipping was fast and I love the option of being able to make payments to get a quality instrument without breaking the bank. Thank you zZounds!" - customer on June 27, 2019
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Jackson JS Series Dinky Arch Top JS32 DKA Electric Guitar, Amaranth Fingerboard
Jackson JS Series Dinky Arch Top JS32 DKA Electric Guitar, Amaranth Fingerboard
New from $299.99 SAVE 25%
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of $37.50
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Get superior quality at an affordable price thanks to this Jackson JS32 DKA Dinky's dual-locking Floyd Rose tremolo and graphite-reinforced maple neck. Learn more...
Jackson JS Series Monarkh SC JS22Q, Amaranth Fingerboard
New from $299.99 SAVE 25%
or 8 payments
of $37.50
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A cutting-edge design with pure power under the hood, this Jackson JS Series Monarkh has a slightly shorter 24.75" scale length and bolt-on maple speed neck. Learn more...
Jackson JS Series Rhoads JS32T Electric Guitar, Amaranth Fingerboard
Jackson JS Series Rhoads JS32T Electric Guitar, Amaranth Fingerboard
(1)
New from $249.99 SAVE 24%
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of $41.67
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Capture the essence of Randy Rhoads at an incredible value. The V-shaped JS32T is equipped with a pair of high-output humbuckers and a dependable Floyd Rose. Learn more...
Fishman Fluence Modern Electric Guitar Pickup Set
Fishman Fluence Modern Electric Guitar Pickup Set
(1)
New from $239.95 SAVE 25%
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of $40.00
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Free from hum, noise and inductance issues, these Fishman Fluence Modern humbuckers are the perfect drop-in replacement for your standard humbucker pickups. Learn more...
Gator GWE-ELEC Electric Guitar Wood Case
Gator GWE-ELEC Electric Guitar Wood Case
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Ultra-durable yet lightweight and slim, this Gator wood case for electric guitar keeps your axe protected with a plush fabric interior and locking latches. Learn more...
Jackson JS Series Dinky Arch Top JS32TQ DKA Electric Guitar, Amaranth Fingerboard
Jackson JS Series Dinky Arch Top JS32TQ DKA Electric Guitar, Amaranth Fingerboard
(2)
New from $269.99 SAVE 25%
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This Jackson Dinky Arch Top JS32TQ DKA sports a poplar body with a beautifully quilted maple arched top and a bolt-on graphite-reinforced maple speed neck. Learn more...
Jackson JS Series King V JS32T Electric Guitar, Amaranth Fingerboard
Jackson JS Series King V JS32T Electric Guitar, Amaranth Fingerboard
(1)
New from $249.99 SAVE 24%
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of $41.67
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Riff first and take names later. This JS-Series King V has a duo of Jackson high-output humbuckers and a sturdy TOM-style bridge with strings-through-body. Learn more...
Jackson JS Series King V JS32 Electric Guitar, Amaranth Fingerboard
Jackson JS Series King V JS32 Electric Guitar, Amaranth Fingerboard
New from $299.99 SAVE 24%
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of $37.50
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A lightweight and resonant poplar body, bolt-on maple speed neck and a double-locking Floyd Rose make this Jackson JS32 King V an affordable shred machine. Learn more...
Jackson JS Series JS32 Dinky Electric Guitar, Rosewood Fingerboard
Jackson JS Series JS32 Dinky Electric Guitar, Rosewood Fingerboard
New from $299.99 SAVE 25%
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of $37.50
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This Dinky delivers big tone for a not-so-big price. Loaded with high-output ceramic-magnet humbuckers, the Jackson JS32 Dinky is perfect for playing metal. Learn more...
Jackson JS Series Warrior JS32 Electric Guitar, Amaranth Fingerboard
Jackson JS Series Warrior JS32 Electric Guitar, Amaranth Fingerboard
(1)
New from $299.99 SAVE 25%
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Swift, deadly and affordable! The Jackson JS Series Warrior guitar offers classic Jackson tone, a maple neck with graphite reinforcement and 24 jumbo frets. Learn more...
Gator GLELEC Lightweight Universal Electric Guitar Case
Gator GLELEC Lightweight Universal Electric Guitar Case
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New from $99.99 SAVE 37%
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With interior plush and foam as well as foam neck support, this guitar case will fit and protect nearly any guitar. Learn more...
Fishman Fluence Modern Set 7-String Electric Guitar Pickup
Fishman Fluence Modern Set 7-String Electric Guitar Pickup
(1)
New from $239.95 SAVE 25%
Like New $224.95 SAVE 30%
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Each Fishman Fluence pickup has two distinct tonal flavors, making this ceramic/alnico set a great choice for versatility, or for dialing in a precise sound. Learn more...
Jackson JS Series Kelly JS32 Electric Guitar, Amaranth Fingerboard
Jackson JS Series Kelly JS32 Electric Guitar, Amaranth Fingerboard
New from $299.99 SAVE 26%
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Stand out from the heap with a Jackson JS Series Kelly. This bold model packs a wallop with twin Jackson humbuckers and a licensed Floyd Rose trem. Learn more...
Fishman Open Core Fluence Classic Humbucker Pickup
Fishman Open Core Fluence Classic Humbucker Pickup
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New from $129.95 SAVE 26%
Like New $114.95 SAVE 34%
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of $21.66
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Get classic humbucker depth, single-coil snap, plus sounds you didn't even know existed before, with the Fishman Open Core Fluence Classic humbucker. Learn more...
Fishman Fluence Tosin Abasi Signature Pickup Set
Fishman Fluence Tosin Abasi Signature Pickup Set
New from $259.95 SAVE 25%
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of $43.33
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The Tosin Abasi signature set packs tons of variety into a small package. These humbuckers feature two distinct voices, and can also be used as single-coils. Learn more...
Jackson JS Series Monarkh SC JS22 Electric Guitar, Amaranth Fingerboard
Jackson JS Series Monarkh SC JS22 Electric Guitar, Amaranth Fingerboard
(2)
New from $199.99 SAVE 27%
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of $33.34
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Create some seriously heavy tones with the sleek Monarkh. The high-output humbuckers will make your amp sing with a fat low end and clear articulation. Learn more...
Jackson JS Series Rhoads JS32 Electric Guitar, Rosewood Fingerboard
Jackson JS Series Rhoads JS32 Electric Guitar, Rosewood Fingerboard
(1)
New from $299.99 SAVE 25%
Like New $279.95 SAVE 30%
or 8 payments
of $37.50
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In Stock
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A shredder's delight, the Jackson JS32 Rhoads boasts a fast maple neck topped with a bound rosewood compound-radius fretboard, and a Floyd Rose tremolo. Learn more...
Fishman Fluence Killswitch Engage Signature Pickup Set
Fishman Fluence Killswitch Engage Signature Pickup Set
(2)
New from $259.95 SAVE 25%
or 6 payments
of $43.33
details
In Stock
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Span the cleanest and most aggressive dirty tone with this pickup set designed in collaboration with Killswitch Engage's Adam Dutkiewicz and Joel Stroeztzel. Learn more...
Jackson JS Series Kelly JS32T Electric Guitar, Rosewood Fingerboard
(3)
New from $269.99 SAVE 26%
or 6 payments
of $45.00
details
Only 1 Left!
Free 2-Day Shipping
No need to rub your eyes in disbelief: the JS32T Kelly is a truly affordable Jackson with a bound fingerboard, ceramic pickups, and a graphite-enforced neck. Learn more...
Jackson JS Series Kelly JS32T Electric Guitar, Amaranth Fingerboard
Jackson JS Series Kelly JS32T Electric Guitar, Amaranth Fingerboard
New from $299.99 SAVE 26%
or 8 payments
of $37.50
details
In Stock
Free 2-Day Shipping
Swift, deadly and affordable, the Jackson Dinky Arch Top JS22 offers top-notch features like a graphite-reinforced maple neck and 2-point fulcrum tremolo. Learn more...
1 - 20 of 44
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!