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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I have purchesed from zZounds before and they truly are the best out there, the attention to their customers is unmatched. I will be a customer till my time is done and I will turn on my family, and friends to them as well." - customer on April 30, 2019
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Jackson Pro Series Signature Mick Thomson Soloist SL2 Electric Guitar, Ebony Fingerboard
(3)
New from $899.99 SAVE 26%
or 12 payments
of $75.00
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In Stock
Free 2-Day Shipping
Get blacked out with the Jackson Pro Mick Thomson Soloist -- its super-thin neck profile and Blackout pickups combine to create an evil shredding machine. Learn more...
Jackson Pro Series Soloist SL2Q MAH Electric Guitar, Ebony Fingerboard
(5)
New from $999.99 SAVE 26%
Like New $844.95 SAVE 37%
or 12 payments
of $83.34
details
In Stock
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This Pro Soloist SL2Q pairs a mahogany body with its maple quilt top. With a 12"-16" compound-radius ebony fretboard, it's a lightning-fast metal machine. Learn more...
Jackson Pro Series King V KV Electric Guitar, Ebony Fingerboard
New from $899.99 SAVE 26%
Like New $759.95 SAVE 37%
or 12 payments
of $75.00
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In Stock
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Created for crushing tone with striking style, the Pro Series King V KV offers premium features like a beveled mahogany body and graphite-reinforced neck. Learn more...
Jackson Misha Mansoor Juggernaut HT7FM Electric Guitar, 7-String
(1)
New from $849.99 SAVE 26%
Like New $754.95 SAVE 34%
or 12 payments
of $70.84
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With Misha Mansoor's name on this 7-string Jackson axe, you know it's gonna be fast. A graphite-reinforced neck provides stability for effortless shredding. Learn more...
Jackson Pro Series Signature Misha Mansoor Juggernaut HT6 Electric Guitar, Caramelized Maple Fingerboard
New from $799.99 SAVE 26%
Like New $599.95 SAVE 44%
or 12 payments
of $66.67
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With the Misha Mansoor Juggernaut HT6's agile, graphite-reinforced neck and jumbo frets, you can break the speed barrier and achieve supersonic shredding. Learn more...
Jackson SLAT8FF Fan Fret Soloist Electric Guitar, 8-String
New from $899.99 SAVE 27%
Like New $764.95 SAVE 38%
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of $75.00
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A djent or math rock guitarist's weapon, the Jackson SLAT8FF provides huge 8-string range and optimized intonation on every note thanks to fanned frets. Learn more...
Jackson Pro Series Soloist SL7 HT Hardtail Electric Guitar, 7-String
(2)
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of $79.17
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Hot-rodded with Seymour Duncan SH-6 pickups for teeth-rattling punch and individual string clarity, the Jackson Pro SL7 HT is aggressive and sustain-happy. Learn more...
Jackson Pro Series Soloist SL2 Electric Guitar, Ebony Fingerboard
New from $899.99 SAVE 26%
Like New $619.95 SAVE 49%
or 12 payments
of $75.00
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In Stock
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Lead fearlessly with the SL2Q Pro Soloist. With a through-body 3-piece maple neck and 12-16" compound-radius fretboard, this Jackson has an incredible feel. Learn more...
Jackson SL7 Pro Soloist Electric Guitar, 7-String, with Floyd Rose Tremolo
(1)
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of $83.34
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When you absolutely, positively must melt every face in the room with your 7-string skills, accept no substitute -- pick up a Jackson SL7 Pro Series Soloist. Learn more...
Jackson Pro Series Soloist SL2P MAH, Mahogany Body with Poplar Burl Top Electric Guitar, Ebony Fingerboard
New from $869.99 SAVE 26%
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of $72.50
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Good for "any genre?" Nah. The Jackson Pro Soloist SL2P MAH is a shred-hungry speed demon made to excel in high-gain, high-performance situations. Learn more...
Jackson RRX7 X Series Electric Guitar, 7-String
(2)
New from $799.99 SAVE 27%
Like New $569.95 SAVE 48%
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Go heavy with this 7-string metal machine! The RRX7 features a maple neck-through-body design for increased sustain and a pair of Duncan Designed humbuckers. Learn more...
Jackson Corey Beaulieu XKV7 V Electric Guitar, 7-String
(1)
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of $75.00
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Sporting a Floyd Rose tremolo, Seymour Duncan Blackout pickups, neck-thru design and an aggressive "V" body shape, this heavy-metal axe is ready to rip. Learn more...
Jackson Pro Series Monarkh SCQ Electric Guitar, Ebony Fingerboard
New from $679.99 SAVE 26%
Like New $674.95 SAVE 33%
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of $56.67
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Be the king of the stage with a Jackson Monarkh SCG electric. Its screaming JB/'59 pickup combo and stable, one-piece neck ensure that every note is heard. Learn more...
Jackson Pro Series King V KV MAH Electric Guitar, Ebony Fingerboard
(1)
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Nothing makes a statement like a Jackson V guitar. The Pro King V KV delivers screaming tone with clear note articulation and graphite-reinforced stability. Learn more...
Jackson Pro Series Dinky DK2 Electric Guitar, Left-Handed
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of $77.50
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A pair of direct-mount Seymour Duncan pickups give this left-handed axe powerful tone, complemented by a lightning-fast graphite-reinforced maple neck. Learn more...
Jackson Pro Series Dinky DK2 HT Electric Guitar
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of $70.84
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Though spartan in appearance, the Jackson Dinky DK2 HT rips with pro-approved features like Seymour Duncan pickups and a compound-radius ebony fretboard. Learn more...
Jackson Pro Series Soloist SL2 HT MAH Electric Guitar, Ebony Fingerboard
(1)
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A resonant mahogany body and slick ebony fretboard lend premium tone and feel to the Jackson Pro Soloist SL2, while TB-6 pickups provide crushing output. Learn more...
Jackson X Series Signature Corey Beaulieu King V KV6 Electric Guitar, Rosewood Fingerboard
New from $849.99 SAVE 29%
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of $70.84
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The wild V shape of the Jackson Corey Beaulieu matches the blistering tone of its high-output Seymour Duncan Blackout active pickups. Learn more...
Jackson Pro Series Signature Chris Broderick Soloist HT6 Electric Guitar, Rosewood Fingerboard
New from $799.99 SAVE 30%
or 12 payments
of $66.67
details
In Stock
Free 2-Day Shipping
For seriously demanding riffage, try the Jackson HT6 Chris Broderick Soloist electric -- its stable construction lets you stay in tune while creating mayhem. Learn more...
Washburn Michael Sweet Parallaxe PXV Electric Guitar (with Gig Bag)
New from $999.00 SAVE 43%
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of $83.25
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Show off your appreciation for Stryper with this Michael Sweet signature Parallaxe! A set of Duncan Designed active humbuckers produces bone-shaking tones. Learn more...
1 - 20 of 36
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZM-LPWC. Llame Gratis en Español: 844-432-7449
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!