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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds stands by their products and the process of buying is so easy. No gimmicks and if an error is made, they correct it ASAP. They always pick up the phone. Thank you zZounds." - customer on May 7, 2019
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Gator Frameworks Combination Guitar Performance Seat and Single Guitar Stand
Gator Frameworks Combination Guitar Performance Seat and Single Guitar Stand
(1)
New from $69.99 SAVE 36%
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of $11.67
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Save space and play in comfort with this combination performance seat and guitar stand from Gator. Includes micro-suede patch on seat to rest guitar neck on. Learn more...
Gibson The Austin Comfort Guitar Strap
Gibson The Austin Comfort Guitar Strap
(4)
New from $149.99 SAVE 11%
or 6 payments
of $25.00
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Outfit your Gibson with the guitar strap it deserves. Made in the USA, the Austin guitar strap is crafted of top-quality leather with memory-foam padding. Learn more...
Gibson Guitar Picks
Gibson Guitar Picks
(1)
New from $22.99 SAVE 23%
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Strum to your heart's content with this 50-pack of Gibson logo guitar picks in your choice of weight. Learn more...
Gator GTRSTD6 Rack Style Folding 6 Guitar Stand
Gator GTRSTD6 Rack Style Folding 6 Guitar Stand
(1)
New from $329.99 SAVE 37%
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of $41.25
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Hold up to 6 guitars with this Gator 6-guitar folding stand! Gator uses birch wood construction and a compact rack style to hold and protect your guitars. Learn more...
Gibson Multi-Tool Guitar Adjustment Tool
Gibson Multi-Tool Guitar Adjustment Tool
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Get all the tools you need for making basic adjustments to your guitars and basses with this highly functional and ultra-compact multi-tool from Gibson. Learn more...
Gator GTRSTD4 Rack Style Folding 4 Guitar Stand
Gator GTRSTD4 Rack Style Folding 4 Guitar Stand
New from $289.99 SAVE 38%
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Built from sturdy birch wood, this Gator rack-style stand holds up to four of your prized guitars, cradling each with its plush-lined interior. Learn more...
Gator Frameworks Mahogany Wall Mount Guitar Hanger
Gator Frameworks Mahogany Wall Mount Guitar Hanger
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Your guitar is a piece of art, so treat it like one. This Gator wall-mount guitar hanger has a mahogany base that complements the beauty of your instrument. Learn more...
Gator Frameworks Wall Mount Guitar Hanger
Gator Frameworks Wall Mount Guitar Hanger
(1)
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With this Gator wall-mount guitar hanger, you can be sure your guitar will safely hang on the wall. Its rubber swivel yoke keeps your instrument in place! Learn more...
Gibson Premium Saddle Guitar Strap
Gibson Premium Saddle Guitar Strap
New from $109.99
or 6 payments
of $18.34
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Take a load off your shoulder and play in style with this 2.5"-wide, USA-made Gibson Premium Saddle guitar strap, adjustable from 46.5" to 62" in length. Learn more...
Gibson Guitar Care Kit
Gibson Guitar Care Kit
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Show your guitar you care! This Gibson guitar care kit includes low-abrasion metal cream, fretboard conditioner, finishing cream, polishing cloths and more. Learn more...
Gibson Slingshot Guitar Strap
Gibson Slingshot Guitar Strap
(2)
New from $79.99 SAVE 11%
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Built from high-quality leather, this Gibson guitar strap is durable, comfortable, and extremely stylish. Learn more...
Martin 13WR0001 2-Way Truss Rod Wrench
Martin 13WR0001 2-Way Truss Rod Wrench
New from $6.99
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Keep your favorite guitar in its prime by adjusting its two-way or single-point adjustable truss rod with this handy 13WR0001 truss rod wrench from Martin. Learn more...
Gibson Guitar Pump Polish and Cloth Combo Pack
Gibson Guitar Pump Polish and Cloth Combo Pack
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With this guitar polish and cloth pack, you can keep your Gibson's nitrocellulose finish looking clean, shiny, and brand new. Learn more...
Martin 18AHG Guitar Humidifier
Martin 18AHG Guitar Humidifier
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Made from non-vinyl resin, this Martin humidifier fits comfortably in your guitar and absorbs 10 times its weight in water before slowly emitting moisture. Learn more...
Gibson Logo Woven Guitar Strap
Gibson Logo Woven Guitar Strap
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Express your Gibson loyalty when you wear this comfortable Woven Gibson Logo guitar strap -- the perfect companion to your trusty Gibson guitar. Learn more...
Gibson Nubuck Guitar Strap
Gibson Nubuck Guitar Strap
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Handmade in the USA, this Gibson Nubuck guitar strap is 2.5" wide and adjusts in length from 39.5" to 66" to accommodate a range of players and instruments. Learn more...
Gibson The Classic Guitar Strap
Gibson The Classic Guitar Strap
(2)
New from $74.99
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High-quality leather and suede make this a classy-looking strap that's also comfortable on your shoulder, while the Gibson logo makes a true statement. Learn more...
Gibson Guitar Polish Cloth
Gibson Guitar Polish Cloth
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Your guitar is going to look as good as your playing sounds when you use a little elbow grease and shine your guitar with this polishing cloth from Gibson. Learn more...
Martin Leather Strap Extender
Martin Leather Strap Extender
New from $4.99
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This adjustable leather strap extender from Martin lets you add up to 5 1/2" inches of length to your guitar strap so you can find just the right fit. Learn more...
Gibson 2-Inch Safety Guitar Strap
Gibson 2-Inch Safety Guitar Strap
New from $17.99 SAVE 10%
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Secure your guitar with a trusted name. This nylon strap comes in your choice of black with the Gibson logo or black with a lightning bolt. Learn more...
1 - 20 of 39
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20W-VCS8. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!