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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Customer service with zZounds is amazing and easy to deal with no matter if its an issue, compliment or a question." - customer on May 4, 2019
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Line 6 Spider V 240HC Amplifier Cover
Line 6 Spider V 240HC Amplifier Cover
New from $34.99 SAVE 28%
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There's no better way to keep your 240HC amp head in perfect shape than with this cover. A rear pocket conveniently stores your cables and other accessories. Learn more...
Marshall Origin5 Guitar Combo Amplifier (5 Watts, 1x8")
Marshall Origin5 Guitar Combo Amplifier (5 Watts, 1x8")
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New from $449.99 SAVE 28%
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Ideal for the bedroom player, this single channel Marshall Origin5 combo amp offers a diverse tonal range from a clean and subtle to bright and cutting. Learn more...
Marshall Amp Cover for JCM1960B Cabinet
Marshall Amp Cover for JCM1960B Cabinet
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Keep your Marshall amp safe and sound with this weather-resistant cover. It features the well-known Marshall logo in white. Learn more...
Marshall Studio Classic Guitar Speaker Cabinet, Straight (70 Watts, 1x12")
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Need a compact cabinet that doesn't compromise on tone? The Marshall Studio Classic 1x12" blends classic Marshall tone into a portable 1x12" cabinet design. Learn more...
Marshall JVM210H 2-Channel Guitar Amplifier Head (100 Watts)
Marshall JVM210H 2-Channel Guitar Amplifier Head (100 Watts)
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With two footswitchable channels, this 100-watt Marshall head is ready to handle any situation. Get that classic British tone thanks to the EL34 power tubes. Learn more...
Line 6 Transporter Bag for Firehawk 1500 Amp
Line 6 Transporter Bag for Firehawk 1500 Amp
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Stow your Firehawk 1500 amp in this heavy-duty bag and roll it on wheels to the stage. You can even perch your amp on its hard top for better projection! Learn more...
Gator GU-UNIVERSALOX Case for Universal Audio Ox
Gator GU-UNIVERSALOX Case for Universal Audio Ox
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Don't forget to protect your OX! This waterproof, dustproof Gator case for the Universal Audio OX amp-top box is crafted from durable NK-7 resin. Learn more...
Line 6 Spider V 120 Guitar Amplifier Cover
Line 6 Spider V 120 Guitar Amplifier Cover
New from $49.99 SAVE 28%
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Keep your Spider V 120 safe when not in use by slipping this custom-fit cover over it. A rear pocket holds your accessories. Learn more...
Line 6 Spider V 60 Guitar Amplifier Cover
Line 6 Spider V 60 Guitar Amplifier Cover
New from $39.99 SAVE 28%
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Don't let your Spider V 60 get dinged and scratched between shows! Instead, store it in this custom-fit cover, and keep accessories in the rear pocket. Learn more...
Marshall PEDL91004 2-Way Guitar Amplifier Footswitch
Marshall PEDL91004 2-Way Guitar Amplifier Footswitch
New from $60.95 SAVE 23%
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Maximize the functionality of your favorite Marshall amp with this two-button footswitch. Remotely toggle between channels and turn your reverb on and off. Learn more...
Marshall MX412 Guitar Speaker Cabinet (240 Watts, 4x12")
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New from $449.95 SAVE 28%
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Packed with four Celestion G12E-60 speakers, the MX412 cabinet features extra-tough MDF construction to create a high-end cabinet at an affordable price. Learn more...
Marshall JVM215C 2-Channel Guitar Combo Amplifier (50 Watts (1x12")
Marshall JVM215C 2-Channel Guitar Combo Amplifier (50 Watts (1x12")
New from $2,299.99 SAVE 22%
USED $1,924.00 SAVE 34%
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Access a wide variety of tones with this multi-channel, multi-mode amplifier by using the front panel switches or the optional footswitch. Learn more...
Marshall 2536 Silver Jubilee Guitar Cabinet (2x12", 140 Watts)
New from $949.99 SAVE 28%
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Perfectly pair up your Jubilee head with this matching 2x12" cabinet. Featuring a pair of 70-watt Celestion G12 speakers, this cab can handle most amp heads. Learn more...
Marshall Studio Jubilee Guitar Speaker Cabinet (70 Watts, 1x12")
New from $699.99 SAVE 26%
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of $58.34
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Preorder Today
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Take the stage in style with this handsome Jubilee cabinet. A single Celestion V-Type speaker adds sparkle and pairs perfectly with the 2525H Jubilee head. Learn more...
Line 6 Spider V 30 Guitar Amplifier Cover
Line 6 Spider V 30 Guitar Amplifier Cover
New from $34.99 SAVE 28%
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This custom-fitting cover slips over your Line 6 Spider V 30 amp to protect it from bumps and scratches. Its back pocket is great for cables. Learn more...
Line 6 Spider IV HD 150 Amplifier Head Cover
Line 6 Spider IV HD 150 Amplifier Head Cover
New from $34.95
Play as you Pay®
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Keep your Line 6 Spider IV HD 150 head protected when not in use with this fitted cover. It also has a pocket for cables, power cords and other accessories! Learn more...
Line 6 Spider IV HD150 Cover
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Cover up your Spider IV head with this custom-fit slipcover from Line 6. It's great for taking your amp on the road! Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!