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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Calling a Zzounds sales person a sales person is wrong. These folks should be referred to as incredibly knowledgeable product experts who are able to provide valuable advice to their clients. I can't tell you how many times a Zzounds representative has talked me out of a mistake." - customer on May 22, 2019
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Gator GWJUMBO Laminated Wood Jumbo Acoustic Guitar Case
Gator GWJUMBO Laminated Wood Jumbo Acoustic Guitar Case
(2)
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of $18.34
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A Gator's never been so accommodating. This case allows you to keep your guitar safe in its plush-lined, foam-padded interior. Learn more...
Fishman Aura Spectrum DI Acoustic Pedal
Fishman Aura Spectrum DI Acoustic Pedal
(8)
New from $319.95 SAVE 41%
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Does your acoustic guitar pickup sound thin? Not with this DI. Enhance your tone with Fishman's "images" of studio-miked guitars, EQ, compression and more. Learn more...
Gator GC-Dread Deluxe Dreadnought Acoustic Guitar Case
Gator GC-Dread Deluxe Dreadnought Acoustic Guitar Case
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Protect your acoustic guitar with the Gator GC-Dread hard case. The GC-Dread's dimensions make it a great fit for almost all dreadnought-style bodies. Learn more...
Gator Transit Series Acoustic Guitar Gig Bag
Gator Transit Series Acoustic Guitar Gig Bag
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Gator Transit series bags have a weatherproof exterior, soft micro-fleece lining, and rigid interior construction for extra protection for your acoustic. Learn more...
Fishman Platinum Pro EQ Analog Preamp Pedal
Fishman Platinum Pro EQ Analog Preamp Pedal
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Beef up the tone of your acoustic guitar or bass with this versatile preamp. Includes a multiband EQ with sweepable mids and a convenient built-in tuner. Learn more...
Gator GC-Dread 12 Deluxe 12-String Guitar Case
Gator GC-Dread 12 Deluxe 12-String Guitar Case
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This hard case will comfortably store your 6 or 12-string dreadnought acoustic. The heavy-duty aluminum valance exterior provides maximum protection. Learn more...
Fishman ToneDEQ AFX Preamp EQ and DI Box with Dual FX
Fishman ToneDEQ AFX Preamp EQ and DI Box with Dual FX
New from $269.95 SAVE 41%
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The purely analog ToneDEQ AFX combines a high quality preamp, effects, compressor, level booster and balanced DI all into a single stompbox-style unit. Learn more...
Gator GWE-DREAD 12 12-String Dreadnought Acoustic Guitar Case
Gator GWE-DREAD 12 12-String Dreadnought Acoustic Guitar Case
New from $99.99 SAVE 37%
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Keep your 12-string dreadnought snug! The Gator GWE-DREAD case offers a hardshell construction, moisture-resistant exterior, and a spacious plush interior. Learn more...
D'Addario EJ16 Phosphor Bronze Acoustic Guitar Strings (Light, 12-53)
D'Addario EJ16 Phosphor Bronze Acoustic Guitar Strings (Light, 12-53)
New from $6.99 SAVE 50%
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The D'Addario EJ16 Phosphor Bronze acoustic strings sound great and last a while. With a high-carbon steel core, the D'Addario EJ16s are highly durable. Learn more...
Fishman Rare Earth Blend Acoustic Guitar Pickup
Fishman Rare Earth Blend Acoustic Guitar Pickup
New from $269.95 SAVE 41%
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This pickup offers a warmer, more natural acoustic guitar tone. It features a built-in mic and balance control. Learn more...
D'Addario EXP Coated Phosphor Bronze Acoustic Guitar Strings
D'Addario EXP Coated Phosphor Bronze Acoustic Guitar Strings
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Get that new string sound every time. The EXP coating protects your strings from corrosion making them extremely durable and long-lasting. Learn more...
Gator GTSA-GTRDREAD TSA Series ATA Molded Polyethylene Dreadnought Acoustic Guitar Case
Gator GTSA-GTRDREAD TSA Series ATA Molded Polyethylene Dreadnought Acoustic Guitar Case
(2)
New from $164.99 SAVE 37%
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Flight-ready and extremely tough, this Gator acoustic guitar case fits most dreadnoughts and is made from military-grade polyethylene for rugged protection. Learn more...
D'Addario EJ15 Phosphor Bronze Acoustic Guitar Strings (Extra Light)
D'Addario EJ15 Phosphor Bronze Acoustic Guitar Strings (Extra Light)
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Don't be fooled by the extra-light gauge. These phosphorus bronze acoustic guitar strings are extremely durable and produce a long-lasting tone. Learn more...
Gator GLDREAD12 Lightweight 12-String Acoustic Guitar Case
Gator GLDREAD12 Lightweight 12-String Acoustic Guitar Case
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This guitar case is not quite a hard-shell, not quite a gig bag. The interior is made of dense EPS foam covered in soft plush for durability and comfort. Learn more...
D'Addario EJ42 Resophonic Acoustic Guitar Strings
D'Addario EJ42 Resophonic Acoustic Guitar Strings
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These D'Addario EJ42 phosphor bronze Resophonic guitar strings offer players a warm, well-balanced acoustic tone, optimal resistance and comfortable feel. Learn more...
D'Addario 80/20 Bronze Acoustic Guitar Strings
D'Addario 80/20 Bronze Acoustic Guitar Strings
(1)
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String up with D'Addario 80/20 Bronze Acoustic Strings! These long-lasting 80/20 bronze strings project a deep, crisp tone and maintain excellent intonation. Learn more...
D'Addario EJ26 Phosphor Bronze Acoustic Guitar Strings (Custom Light, 11-52)
D'Addario EJ26 Phosphor Bronze Acoustic Guitar Strings (Custom Light, 11-52)
(3)
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Stick with the company that started it all. D'Addario's phosphorus bronze strings create warm, bright tone and last longer than most acoustic guitar strings. Learn more...
D'Addario Nickel Bronze Acoustic Guitar String Pack
D'Addario Nickel Bronze Acoustic Guitar String Pack
(1)
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With a combination of nickel-plated phosphor bronze wrapped around a high carbon NY steel core, these strings will bring out the unique tone of any guitar. Learn more...
Gator GTR-DREAD12-TAN Transit Dreadnought Acoustic Guitar Case
New from $129.99 SAVE 38%
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Only 1 Left!
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Need guitar transit protection? The Gator Transit case is made with a dense EPS foam interior and beige plush lining that protects your guitar from shock. Learn more...
D'Addario EJ38 12-String Phosphor Bronze Acoustic Guitar Strings (Light, 10-47)
D'Addario EJ38 12-String Phosphor Bronze Acoustic Guitar Strings (Light, 10-47)
(2)
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You play a 12-string guitar for its unique jangling tone. String it with D'Addario's EJ 38 12-String acoustic strings to keep that bright tone chiming. Learn more...
1 - 20 of 88
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 203-ZVWZ. Llame Gratis en Español: 844-432-7449
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Shop with those who respect your privacy — we do. Copyright © 1996-2019, zZounds Music, LLC. Terms of use apply.
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!