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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds customer service and payment plans are top-notch. Very few retailers have impressed me and kept me coming back as often as zZounds has." - customer on June 4, 2019
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Yamaha HS5 Active Studio Monitor
Yamaha HS5 Active Studio Monitor
(9)
New from $199.99 SAVE 20%
Customer Return $184.95 SAVE 26%
or 4 payments
of $50.00
details
In Stock
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The HS5 powered speakers' white woofers aren't just for looks: they deliver a flat, accurate response in the tradition of Yamaha's NS10M studio monitors. Learn more...
Yamaha HS7 Active Studio Monitor
Yamaha HS7 Active Studio Monitor
(2)
New from $299.99 SAVE 24%
Customer Return $264.95 SAVE 33%
or 8 payments
of $37.50
details
In Stock
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Excellent studio reference monitors for music or audio post, Yamaha's HS7 powered monitors provide a flat, accurate response in the tradition of the NS10Ms. Learn more...
Yamaha MG16XU USB Mixer with Effects, 6-Bus
Yamaha MG16XU USB Mixer with Effects, 6-Bus
(3)
New from $499.99 SAVE 22%
Customer Return $444.95 SAVE 31%
or 8 payments
of $62.50
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In Stock
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Build a better mix with 10 Class-A mic preamps, 1-knob compression, and 24 SPX digital FX -- then record your mix over USB at up to 192 kHz/24-bit quality. Learn more...
Yamaha MG06X Stereo Mixer with Effects
Yamaha MG06X Stereo Mixer with Effects
(2)
New from $124.99 SAVE 21%
Customer Return $119.95 SAVE 24%
or 6 payments
of $20.84
details
In Stock
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Plug two XLR mics into this compact mixer's D-PRE mic preamps, then sweeten your sound with on-board reverbs and delays. The MG06X even has stereo XLR outs. Learn more...
Yamaha MGP24X Mixer, 24-Channel
(1)
New from $1,199.99 SAVE 19%
Customer Return $839.95 SAVE 43%
or 12 payments
of $100.00
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Only 2 Left!
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This analog mixer starts with 16 discrete Class-A D-PRE mic preamps, and adds Yamaha's X-pressive EQ and high-resolution on-board digital effects processing. Learn more...
Yamaha TF5 Digital Mixer
New from $2,999.99 SAVE 14%
Customer Return $2,854.00 SAVE 18%
or 12 payments
of $250.00
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Only 1 Left!
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Yamaha's TF5 digital mixer packs 32 mic pres, motorized faders, 34x34 digital I/O via USB, 1-knob compression and EQ, and a touchscreen for shaping your mix. Learn more...
Boss Micro BR BR-80 Digital Recorder
Boss Micro BR BR-80 Digital Recorder
(6)
New from $249.99 SAVE 37%
Like New $209.95 SAVE 47%
or 6 payments
of $41.67
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In Stock
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The pocket-sized Boss BR-80 eight-track recorder has everything you need: a 1/4" guitar input, built-in effects, eBand backing tracks, USB output, and more. Learn more...
Antelope Audio Edge Strip: Discrete MP Microphone Preamp + Edge Duo Mic Bundle
New from $1,295.00
Like New $1,029.00 SAVE 20%
or 12 payments
of $107.92
details
In Stock
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Emulate classic large-diaphragm condenser microphones with Antelope's Edge Strip: the Antelope Edge Duo modeling mic plus Discrete MP 2-channel mic preamp. Learn more...
Yamaha TF1 Digital Mixer
New from $1,999.99 SAVE 14%
Customer Return $1,834.00 SAVE 21%
or 12 payments
of $166.67
details
Only 1 Left!
Free 2-Day Shipping
Dial in your sound fast on Yamaha's TF1 digital mixer with GainFinder, 1-knob compression and EQ, and QuickPro presets -- all tweakable from the touchscreen. Learn more...
Yamaha MG20 Mixer, 6-Bus
New from $599.99 SAVE 29%
Customer Return $559.95 SAVE 34%
or 12 payments
of $50.00
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Only 2 Left!
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Get the I/O you need -- maximum 16 mic preamps and 20 line inputs, 4 group outputs and 4 aux sends -- in this great-sounding, rack-mountable mixing console. Learn more...
Yamaha MG16 Mixer, 6-Bus
Yamaha MG16 Mixer, 6-Bus
New from $439.99 SAVE 32%
Customer Return $389.95 SAVE 40%
or 8 payments
of $55.00
details
In Stock
Free 2-Day Shipping
Running a lot of microphones? Do it right with 10 of Yamaha's low-noise, smooth-sounding D-PRE preamps, complete with one-knob compressors on channels 1-8. Learn more...
Antelope Audio Verge Modeling Microphone (with Shockmount)
Antelope Audio Verge Modeling Microphone (with Shockmount)
New from $199.00
Like New $184.95 SAVE 25%
or 6 payments
of $33.17
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In Stock
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The Verge is many mics in one! Record through emulations of classic small-diaphragm condensers, with Antelope's cutting-edge microphone modeling technology. Learn more...
Gator Frameworks GFW-MIC-0822 Telescoping Desktop and Bass Drum Boom Mic Stand
Gator Frameworks GFW-MIC-0822 Telescoping Desktop and Bass Drum Boom Mic Stand
New from $54.99 SAVE 37%
Like New $48.95 SAVE 44%
Play as you Pay®
on orders $59.00+ details
In Stock
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Capture the thump of your bass drum or reliably support your go-to desktop microphone with this Gator Frameworks telescoping desktop and bass drum mic stand. Learn more...
Gator GU-MIC-SHRFP Titan Series Case for Shure FP
Gator GU-MIC-SHRFP Titan Series Case for Shure FP
New from $89.99 SAVE 37%
Like New $69.95 SAVE 51%
or 6 payments
of $15.00
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In Stock
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Carry your Shure FP wireless system from gig to gig inside this Gator Titan Series case. Its lockable design and thick interior padding keep your gear safe. Learn more...
TC Electronic M100 Multi-Effects Tabletop Processor
 
Like New $89.95
Only 1 Left!
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Dial in reverb, delay, chorus, flanger, phaser, rotary speaker, pitch shift, and more effects with TC-Helicon's super-easy-to-use M100 hardware FX processor! Learn more...
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800-zZounds (800-996-8637)
When you call, mention priority code 207-L5Z3. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!