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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds does everything right. Service, communications, price, and checkout options: it's all there." - customer on July 2, 2019
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Epiphone SG Special VE Electric Guitar
Epiphone SG Special VE Electric Guitar
(2)
New from $179.00 SAVE 40%
or 6 payments
of $29.84
details
In Stock
Free 2-Day Shipping
Chock-full of incredible tone and fantastic value, this SG Special VE is ready to be yours. A pair of open-coil humbuckers provide smooth, high-output tone. Learn more...
Epiphone Casino Archtop Electric Guitar
New from $649.00 SAVE 40%
or 12 payments
of $54.09
details
In Stock
Free 2-Day Shipping
The Epiphone Casino Archtop delivers classic looks and classic sound. With a pair of dog-ear P-90s, this hollowbody electric is a truly versatile guitar. Learn more...
Epiphone 1958 Korina Flying V Electric Guitar
New from $599.00 SAVE 40%
or 12 payments
of $49.92
details
In Stock
Free 2-Day Shipping
Crafted from a korina wood body just like the original Flying Vs, this Epiphone delivers classic looks and tone with gold hardware and alnico humbuckers. Learn more...
Schecter C-1 SLS Elite Electric Guitar
Schecter C-1 SLS Elite Electric Guitar
(2)
New from $1,189.00 SAVE 30%
Like New $994.95 SAVE 41%
or 18 payments
of $66.06
details
In Stock
Free 2-Day Shipping
Play hard and fast with this Hipshot hardtail bridge-equipped Schecter C-1 Elite, complete with Fishman Fluence Modern active pickups for tight rhythm work. Learn more...
Epiphone Les Paul Studio LT Electric Guitar
Epiphone Les Paul Studio LT Electric Guitar
(4)
New from $249.00 SAVE 40%
or 6 payments
of $41.50
details
In Stock
Free 2-Day Shipping
The Epiphone Les Paul Studio LT delivers all the tone and feel of the famed guitar with dual zebra humbuckers and solid, all-mahogany construction. Learn more...
Epiphone Limited Edition Richie Faulkner Flying-V Custom Outfit Electric Guitar (with Gig Bag)
(1)
New from $999.00 SAVE 40%
Like New $844.95 SAVE 49%
or 12 payments
of $83.25
details
Only 1 Left!
Free 2-Day Shipping
Designed for legendary Judas Priest guitarist Richie Faulkner, this Flying V sports a pair of EMG active humbuckers and a Floyd Rose locking tremolo bridge. Learn more...
Epiphone B.B. King Lucille Electric Guitar
New from $729.00 SAVE 40%
Like New $614.95 SAVE 49%
or 12 payments
of $60.75
details
In Stock
Free 2-Day Shipping
Channel the legendary tone of B.B. King with the Epiphone Lucille guitar. With features specified by the bluesman himself, this semi-hollowbody really wails. Learn more...
Schecter Damien Platinum 6 FR-S Sustainiac Electric Guitar
(6)
New from $839.00 SAVE 30%
or 12 payments
of $69.92
details
In Stock
Free 2-Day Shipping
With a Sustainiac pickup, EMG Active 81 pickup and Floyd Rose tremolo, the Schecter Damien Platinum 6 FR-S guitar will blow minds and keep your fingers busy. Learn more...
Schecter PT Electric Guitar
Schecter PT Electric Guitar
New from $549.00
or 8 payments
of $68.63
details
In Stock
Free 2-Day Shipping
An incredible value, this Tele-style string-through-body beauty boasts a maple neck, maple fretobard and coil-tappable Schecter SuperRock II humbuckers. Learn more...
Epiphone Exclusive Limited Edition 1958 Korina Moderne Electric Guitar
(3)
New from $599.00 SAVE 40%
or 12 payments
of $49.92
details
In Stock
Free 2-Day Shipping
Based on Gibson's 1958 prototype that infamously never went into production, this limited-edition Moderne offers futuristic style and a lively korina body. Learn more...
Epiphone Limited Edition Lee Malia RD Custom Electric Guitar (with Gig Bag)
Epiphone Limited Edition Lee Malia RD Custom Electric Guitar (with Gig Bag)
(3)
New from $499.00 SAVE 62%
or 8 payments
of $62.38
details
Coming Soon
Free Ground Shipping Free Ground Shipping
This collaboration with Bring Me The Horizon's Lee Malia presents an iconic RD body shape with Gibson USA pickups and vintage-style "Artisan" appointments. Learn more...
Epiphone DC PRO Double Cutaway Electric Guitar
(1)
New from $599.00 SAVE 40%
or 12 payments
of $49.92
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In Stock
Free 2-Day Shipping
As a fresh riff on Epiphone's classic Del Rey double cutaway, the DC PRO features a beautiful AAA flame maple veneer along with a pair of ProBucker pickups. Learn more...
Schecter Damien Platinum 7 NT Electric Guitar, 7-String
(4)
New from $649.00 SAVE 30%
or 12 payments
of $54.09
details
In Stock
Free 2-Day Shipping
EMG Active 81-7/85-7 humbuckers offer incredible tonal definition, while the Platinum binding and bat inlays give this guitar a unique look. Learn more...
Epiphone Limited Edition Riviera Custom P93 Electric Guitar
New from $599.00 SAVE 40%
or 12 payments
of $49.92
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In Stock
Free 2-Day Shipping
With three P-90 pickups, a Bigsby tremolo, and supremely elegant appointments, the Epiphone Riviera Custom sings with enticing vintage tone and style. Learn more...
Schecter Reaper 6 Electric Guitar
(1)
New from $699.00 SAVE 30%
or 12 payments
of $58.25
details
In Stock
Free 2-Day Shipping
Light up the stage and studio in style with the gorgeous Reaper 6 from Schecter. A stunning poplar burl top adorns the guitar's resonant swamp ash body. Learn more...
Epiphone Les Paul Ultra III Electric Guitar
New from $799.00 SAVE 40%
Like New $674.95 SAVE 49%
or 12 payments
of $66.59
details
In Stock
Free 2-Day Shipping
With all the swagger of a classic LP, plus modern features like a Shadow NanoMag pickup and USB output, the Epiphone Les Paul Ultra III gives you an edge. Learn more...
Silvertone SSL3 Electric Guitar Package
Silvertone SSL3 Electric Guitar Package
New from $227.95 SAVE 53%
or 6 payments
of $38.00
details
In Stock
Free 2-Day Shipping
Get started playing with the Silvertone SSL3 Package. The SSL3 Package includes everything the budding guitarist needs to commence rocking. Learn more...
Schecter Sun Valley Super Shredder PTFR Electric Guitar
New from $629.00 SAVE 30%
or 12 payments
of $52.42
details
Only 2 Left!
Free 2-Day Shipping
Schecter's Sun Valley Super Shredder PTFR combines the best of classic and modern guitars, with EMG Retroactive pickups and a Floyd Rose tremolo. Learn more...
Schecter C1 Hellraiser Electric Guitar
New from $839.00 SAVE 30%
or 12 payments
of $69.92
details
In Stock
Free 2-Day Shipping
The Schecter C-1 Hellraiser is one rough customer. With dual EMG humbuckers, a set neck and 24 jumbo frets, the C-1 Hellraiser was built to rock. Learn more...
Schecter Nick Johnston Diamond Traditional Electric Guitar
(4)
New from $699.00 SAVE 29%
or 12 payments
of $58.25
details
In Stock
Free 2-Day Shipping
Enjoy many of the features of Nick Johnston's beautiful custom shop models in this signature model, with a price that's attainable for working musicians. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!