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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has the best customer service, the same or better prices, free shipping, and interest-free financing on things I couldn't otherwise afford. The ONLY problem I have with zZounds is that they make it a bit too easy to have any type of impulse control. At this point I wish they could sell me more wall and floor space for the inevitable next guitar(s)." - customer on April 14, 2019
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Gretsch G5420TG LTD Electromatic Electric Guitar, with Bigsby Tremolo
New from $899.99 SAVE 24%
or 12 payments
of $75.00
details
In Stock
Free 2-Day Shipping
No nonsense, Electromatic hollow-body guitars are the perfect real, pure and powerful Gretsch instruments. They're your next-step Gretsch--bold, dynamic … Learn more...
Gretsch G6128T57 Vintage 57 Duo Jet Electric Guitar (with Case)
New from $2,599.99 SAVE 27%
Like New $2,424.00 SAVE 32%
or 12 payments
of $216.67
details
Only 2 Left!
Free 2-Day Shipping
Step into 1957 with the Gretsch Vintage 57 Duo Jet, complete with period-correct specs and appointments, "Squeezebox" capacitors, and a treble bleed circuit. Learn more...
Seymour Duncan Holcomb Alpha Omega Electric Guitar Pickup Set
Seymour Duncan Holcomb Alpha Omega Electric Guitar Pickup Set
(2)
New from $249.00 SAVE 29%
or 6 payments
of $41.50
details
In Stock
Free 2-Day Shipping
Designed to complement each other, not deliver drastically different sounds, Seymour Duncan Holcomb Alpha/Omega pickups provide clear definition and detail. Learn more...
Seymour Duncan Distortion Mayhem Humbucker Pickup Set (SH6N and SH6B)
Seymour Duncan Distortion Mayhem Humbucker Pickup Set (SH6N and SH6B)
New from $145.00 SAVE 22%
or 6 payments
of $24.17
details
In Stock
Free 2-Day Shipping
This set comes with 2 SH-6 Duncan Distortion humbuckers for the neck and bridge positions, along with the mounting hardware and wiring instructions. Learn more...
Gretsch G5422T Electromatic Hollow Double Cutaway Electric Guitar with Bigsby
(1)
New from $849.99 SAVE 30%
or 12 payments
of $70.84
details
In Stock
Free 2-Day Shipping
When you walk out on stage holding a Bigsby-bridge G5422T with a double-cut body for easy high-fret access, the audience will know you're there to rock. Learn more...
Gretsch G6228FM Players Edition Jet BT Electric Guitar (with Case)
New from $2,499.99 SAVE 17%
Like New $2,144.00 SAVE 29%
or 12 payments
of $208.34
details
In Stock
Free 2-Day Shipping
This Gretsch Players Edition Jet marries the rich tone of Broad'Tron humbuckers with a flamed maple top for aggressive sound and looks. Learn more...
Gator GTSA-GTRLPS TSA ATA Molded Gibson Les Paul Guitar Case
Gator GTSA-GTRLPS TSA ATA Molded Gibson Les Paul Guitar Case
New from $149.99 SAVE 37%
or 6 payments
of $25.00
details
In Stock
Free 2-Day Shipping
Protect your Les Paul from almost anything with this molded Gator case. Breeze through airport security thanks to the TSA-approved locking center latch. Learn more...
Gator G-PG ELEC 2X ProGo Deluxe Double Gig Bag for 2 Electric Guitars
Gator G-PG ELEC 2X ProGo Deluxe Double Gig Bag for 2 Electric Guitars
(2)
New from $199.99 SAVE 37%
or 6 payments
of $33.34
details
In Stock
Free 2-Day Shipping
Bring 2 electric guitars to the gig in this super-protective, shock-absorbing, thickly padded bag -- it even comes with a rain cover and backpack straps. Learn more...
Seymour Duncan Quarter Pound Tele Guitar Pickups
Seymour Duncan Quarter Pound Tele Guitar Pickups
New from $125.00 SAVE 30%
or 6 payments
of $20.84
details
In Stock
Free 2-Day Shipping
Add some high-output, single-coil rip to your favorite Tele with these Quarter Pound pickups. A strong magnetic field increases output and adds treble bite. Learn more...
Gator GWE-JAG Jaguar-Style Wood Case
Gator GWE-JAG Jaguar-Style Wood Case
(5)
New from $89.99 SAVE 37%
or 6 payments
of $15.00
details
In Stock
Free 2-Day Shipping
Keep your Jaguar locked away until it's time to take the stage. This case features a plush padded interior that is designed to fit most Jag-style guitars. Learn more...
Seymour Duncan SH2 Jazz Humbucker Pickup
Seymour Duncan SH2 Jazz Humbucker Pickup
New from $79.00 SAVE 29%
or 6 payments
of $13.17
details
In Stock
Free 2-Day Shipping
Get a clear tone that's perfect for jazz guitarists with this humbucker pickup. It features a 4-conductor cable. Learn more...
Seymour Duncan Nazgul Humbucker Pickup
Seymour Duncan Nazgul Humbucker Pickup
(2)
New from $99.00 SAVE 29%
or 6 payments
of $16.50
details
In Stock
Free 2-Day Shipping
Scare up some extreme tone! Specially crafted for aggressive playing, the Seymour Duncan Nazgul pickup produces high output without sacrificing articulation. Learn more...
Gator Titan Series PRS Electric Guitar ATA Road Case
Gator Titan Series PRS Electric Guitar ATA Road Case
New from $299.99 SAVE 37%
or 8 payments
of $37.50
details
In Stock
Free Ground Shipping Free Ground Shipping
With its impact-resistant exterior, Powerclaw latching system, and luxurious velvet interior, this case provides ultimate protection for your PRS guitar. Learn more...
Gretsch 5400 Series Electromatic Double Jet Electric Guitar with Bigsby
Gretsch 5400 Series Electromatic Double Jet Electric Guitar with Bigsby
(2)
New from $499.99 SAVE 28%
or 8 payments
of $62.50
details
In Stock
Free 2-Day Shipping
The deep cutaways on the Gretsch Electromatic Double Jet make the entire rosewood fretboard your rock n' roll playground. Learn more...
Gretsch G5220LH Electromatic Jet BT Electric Guitar, Left-Handed
Gretsch G5220LH Electromatic Jet BT Electric Guitar, Left-Handed
(1)
New from $549.99 SAVE 25%
or 8 payments
of $68.75
details
Only 2 Left!
Free Ground Shipping Free Ground Shipping
Black Top Broad'Trons, a chambered mahogany body and versatile controls come together to make a Gretsch Electro Jet to satisfy any lefty. Learn more...
Seymour Duncan Antiquity Humbucker Set
Seymour Duncan Antiquity Humbucker Set
(1)
New from $269.00 SAVE 15%
or 6 payments
of $44.84
details
In Stock
Free 2-Day Shipping
Give your guitar the timeless tone of a PAF humbucker. Seymour Duncan Antiquity pickups even nail the look of a vintage pickup with aged nickel covers! Learn more...
Seymour SJBJ1 JB Jr. Strat Humbucker Pickup
Seymour SJBJ1 JB Jr. Strat Humbucker Pickup
(4)
New from $85.00 SAVE 22%
or 6 payments
of $14.17
details
In Stock
Free 2-Day Shipping
Get the sound of Seymour Duncan's JB humbucker in a single coil size. It comes with a 4-conductor hookup cable. Learn more...
Gretsch G5135-PS Patrick Vaughn Stump STUMP-O-MATIC Electromatic CVT Electric Guitar
(4)
New from $699.99 SAVE 29%
or 12 payments
of $58.34
details
Only 2 Left!
Free Ground Shipping Free Ground Shipping
Designed by Fall Out Boy frontman Patrick Stump, this versatile beauty delivers classic Gretsch sound with tons of tone-coloring possibilities. Learn more...
Gator GW-GIGBOXJR Gig Box Jr Pedalboard Guitar Stand Case
Gator GW-GIGBOXJR Gig Box Jr Pedalboard Guitar Stand Case
New from $199.99 SAVE 37%
or 6 payments
of $33.34
details
In Stock
Free 2-Day Shipping
The Gator Gig Box Jr's removable lid converts to a stand that keeps up to three guitars ready to play, while the base functions as a powered pedalboard. Learn more...
Gretsch G6120 Eddie Cochran Hollowbody Electric Guitar with Case
New from $2,699.99 SAVE 27%
or 12 payments
of $225.00
details
Only 2 Left!
Free 2-Day Shipping
Blaze new rock 'n' roll trails of your own with the dog-ear and single-coil pickup combination on the Gretsch G6120 Eddie Cochran guitar. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!