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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds just can't be beat. Product selection, communication, support, etc. The payment plan is awesome if you need it and I've used it a lot.)" - customer on June 3, 2019
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Ernie Ball Music Man Majesty Electric Guitar (with Case)
New from $2,999.00
or 18 payments
of $166.62
details
Only 1 Left!
Free 2-Day Shipping
When your playing requires a guitar that can handle anything, look no further than the Majesty. Blend piezo and magnetic pickups for a variety of sounds. Learn more...
Ernie Ball Music Man Cutlass RS HSS Electric Guitar, Maple Fingerboard (with Case)
New from $2,099.00
or 18 payments
of $116.62
details
Only 1 Left!
Free 2-Day Shipping
Featuring a stylish roasted figured maple neck, this Cutlass RS will turn some heads. Dive into a variety of killer tones with Music Man custom HSS pickups. Learn more...
Gretsch G-6122 Players Edition Country Gentleman Electric Guitar (with Case)
New from $2,599.99 SAVE 27%
or 12 payments
of $216.67
details
Only 1 Left!
Free 2-Day Shipping
Become a true Country Gentleman with this Gretsch G-6122. High Sensitive Filter'Tron pickups and a Bigsby vibrato serve up an all-you-can-eat twang buffet. Learn more...
Ernie Ball Music Man St. Vincent HH Electric Guitar (with Case)
Ernie Ball Music Man St. Vincent HH Electric Guitar (with Case)
New from $2,249.00
or 18 payments
of $124.95
details
Only 2 Left!
Free 2-Day Shipping
Combining equal parts cool style and searing tone, the St. Vincent HH is an exceptional instrument. A pair of humbuckers keeps this guitar's tone thick. Learn more...
Gretsch G6118T-LIV Anniversary Electric Guitar (with Case)
(1)
New from $1,949.99 SAVE 27%
or 12 payments
of $162.50
details
Only 2 Left!
Free 2-Day Shipping
Get swept away into vintage heaven with this gorgeous Gretsch. The dynamic High Sensitive Filter'Trons faithfully reproduce all the nuances in your playing. Learn more...
Gretsch G6120TFM Players Edition Nashville with String-Thru Bigsby Electric Guitar (with Case)
New from $2,799.99 SAVE 27%
Like New $2,504.00 SAVE 34%
or 12 payments
of $233.34
details
In Stock
Free 2-Day Shipping
Sling this elegant guitar over your shoulder and get ready to command the stage. The High Sensitive Filter'Tron pickups produce an organic, full-bodied tone. Learn more...
Ernie Ball Music Man BFR Valentine Signature Electric Guitar (with Case)
New from $2,999.00
or 18 payments
of $166.62
details
Only 1 Left!
Free 2-Day Shipping
Limited to 68 pieces worldwide, this BFR Valentine adds to the stock model with stylish details like its bound rosewood fingerboard with pearl block inlays. Learn more...
Ernie Ball Music Man StingRay HH Tremolo Electric Guitar, Rosewood Fingerboard (with Case)
(1)
New from $2,049.00
or 18 payments
of $113.84
details
Only 1 Left!
Free 2-Day Shipping
Featuring superior build quality, a pair of custom humbuckers, a lively African mahogany body, and a roasted maple neck, this StingRay 6-string has it all. Learn more...
Ernie Ball Music Man Albert Lee HH BFR Electric Guitar (with Case)
New from $2,499.00
or 18 payments
of $138.84
details
Only 1 Left!
Free 2-Day Shipping
This Ernie Ball Music Man Albert Lee HH BFR features Dimarzio pickups enhanced by an exclusive custom gold sparkle finish. Learn more...
Gretsch G6120 Eddie Cochran Hollowbody Electric Guitar with Case
New from $2,699.99 SAVE 27%
or 12 payments
of $225.00
details
Only 1 Left!
Free 2-Day Shipping
Blaze new rock 'n' roll trails of your own with the dog-ear and single-coil pickup combination on the Gretsch G6120 Eddie Cochran guitar. Learn more...
Ernie Ball Music Man 2018 Cutlass RS HSS Electric Guitar, Rosewood Fingerboard (with Case)
(1)
New from $2,099.00
or 18 payments
of $116.62
details
Only 1 Left!
Free 2-Day Shipping
Coax a variety of tones out of this Cutlass RS thanks to a trio of custom Music Man pickups in HSS format. A roasted maple neck adds plenty of style points. Learn more...
Gretsch G6620T Players Edition Nashville Center Block Double-Cut Electric Guitar (with Case)
(1)
New from $2,499.99 SAVE 27%
or 12 payments
of $208.34
details
Only 1 Left!
Free 2-Day Shipping
Pick up where the Nashville greats left off! This Gretsch Players Edition guitar pulls inspiration from the Music City to supply plenty of sonic muscle. Learn more...
Gretsch G6120T-59 Vintage Select Edition '59 Chet Atkins Hollowbody Electric Guitar (with Case)
(1)
New from $2,999.99 SAVE 27%
or 12 payments
of $250.00
details
Only 2 Left!
Free 2-Day Shipping
Plug in this guitar for tones that instantly take you back to the '50s. The dual TV Jones Classic pickups deliver sensitive dynamics and clear articulation. Learn more...
Gretsch G6128T57 Vintage 57 Duo Jet Electric Guitar (with Case)
New from $2,599.99 SAVE 27%
or 12 payments
of $216.67
details
In Stock
Free 2-Day Shipping
Step into 1957 with the Gretsch Vintage 57 Duo Jet, complete with period-correct specs and appointments, "Squeezebox" capacitors, and a treble bleed circuit. Learn more...
Ernie Ball Music Man BFR Luke III HSS Electric Guitar (with Case)
Ernie Ball Music Man BFR Luke III HSS Electric Guitar (with Case)
New from $2,799.00
or 18 payments
of $155.50
details
Only 2 Left!
Free 2-Day Shipping
Inspire your playing to come alive with the limited-edition Luke III. The Shadow Gold sparkle finish has what it takes to stand out in almost any collection. Learn more...
Ernie Ball Music Man 2018 StingRay HH Tremolo Electric Guitar, Maple Fingerboard (with Case)
Ernie Ball Music Man 2018 StingRay HH Tremolo Electric Guitar, Maple Fingerboard (with Case)
New from $2,049.00
or 18 payments
of $113.84
details
Only 2 Left!
Free 2-Day Shipping
Show off the stunning beauty of the roasted figured maple neck and fingerboard with this killer StingRay. A pair of custom humbuckers produces a thick tone. Learn more...
Ernie Ball Music Man Valentine Tremolo Electric Guitar (with Case)
Ernie Ball Music Man Valentine Tremolo Electric Guitar (with Case)
New from $2,349.00
Like New $1,984.00 SAVE 15%
or 18 payments
of $130.50
details
Only 2 Left!
Free 2-Day Shipping
Pick up a Valentine model to produce slick tones and solid grooves, just like the Maroon 5 guitarist. Add heft to your leads with the on-board gain boost. Learn more...
Gretsch G6228 Players Edition Jet BT Electric Guitar (with Case)
New from $2,199.99 SAVE 17%
Like New $1,964.00 SAVE 26%
or 12 payments
of $183.34
details
In Stock
Free 2-Day Shipping
This no-nonsense Gretsch Players Edition Jet is an all-out rocker with a pair of Broad'Tron humbuckers and a chambered mahogany body for solid tone. Learn more...
Ernie Ball Music Man Valentine Electric Guitar (with Case)
Ernie Ball Music Man Valentine Electric Guitar (with Case)
New from $2,249.00
or 18 payments
of $124.95
details
Only 2 Left!
Free 2-Day Shipping
Designed with Maroon 5's James Valentine, this signature model features a slab ash body and an oil-and-wax-rubbed, roasted maple, 10-inch radius neck. Learn more...
Gretsch G6659TFM PE Broadkaster Jr Electric Guitar (with Case)
New from $2,799.99 SAVE 27%
or 12 payments
of $233.34
details
Only 1 Left!
Free 2-Day Shipping
A feedback-fighting spruce center block, Tim Shaw-designed Full'Tron pickups and a treble bleed circuit pack this Broadkaster Jr with great Gretsch sound. Learn more...
1 - 20 of 42
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!