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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Great customer service, quick delivery, great financing options and excellent product condition upon delivery." - Customer on October 1, 2019
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Gator GC-GSMINI Hard Case for Taylor GS Mini
New from $114.99 SAVE 32%
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of $19.17
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Protect your Taylor GS Mini! The Gator GC-GSMINI Hard Case's heavy-duty construction and EPS foam padding is specifically designed to fit this guitar. Learn more...
Gator Frameworks Standley Clip-On Acoustic Guitar Stand
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on orders $59.00+ details
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Need a guitar stand on the go? The compact Gator Standley stand clips on to your acoustic guitar and provides a stable platform wherever you set it down. Learn more...
Gator GFW-GTR-PI Frameworks Pick and Slide Holder
Gator GFW-GTR-PI Frameworks Pick and Slide Holder
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Keep your bandmates close and your picks closer. This pick and slide holder clips on to a mic stand and securely grips your picks for easy access. Learn more...
Seymour Duncan La Super Rica Fuzz Pedal
Seymour Duncan La Super Rica Fuzz Pedal
New from $179.00 SAVE 30%
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La Super Rica lets you cook up your fuzz just how you like it -- set the mid frequency and boost or cut it, then switch between, fat, flat or lean low-end. Learn more...
Ovation CS24P-NBM Celebrity Standard Plus Acoustic-Electric Guitar
Ovation CS24P-NBM Celebrity Standard Plus Acoustic-Electric Guitar
New from $469.00 SAVE 32%
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Equipped with the OP-4BT preamp system complete with 3-band EQ and onboard tuner, the Ovation CS24P-NBM has great amplified tone and is easy to keep in tune. Learn more...
Gator GT-UNIVERSALOX Bag for UA OX Interface
Gator GT-UNIVERSALOX Bag for UA OX Interface
New from $99.99 SAVE 37%
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Need to carry around your Universal Audio OX Box? Grab this stylish Gator bag for added protection and easy portability with a shoulder strap and handle. Learn more...
Gator GTR-ELECTRIC Transit Series Electric Guitar Case
Gator GTR-ELECTRIC Transit Series Electric Guitar Case
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Keep your guitar safe and secure while traveling, and look good doing it! This Transit Series case features a durable weather-resistant fabric exterior. Learn more...
Catalinbread Octapussy Modern Octave Fuzz Pedal
Catalinbread Octapussy Modern Octave Fuzz Pedal
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Tune in to some incredibly psychedelic sounds with this octave fuzz. This dynamic pedal allows you to kick in an octave up with fuzz for some hazy solos. Learn more...
Catalinbread Karma Suture Harmonic Fuzz Pedal
Catalinbread Karma Suture Harmonic Fuzz Pedal
New from $179.99
or 6 payments
of $30.00
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In Stock
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Fill your guitar tone with a ton of even-order harmonics for all the gain you need, complete with clear pitch definition and touch-sensitive dynamic control. Learn more...
Catalinbread Karma Suture Silicon Harmonic Fuzz Pedal
Catalinbread Karma Suture Silicon Harmonic Fuzz Pedal
New from $179.99
or 6 payments
of $30.00
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In Stock
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With a 4-control layout, dial anything from fuzz, to overdrive, to sparkly boost -- all harmonically rich with the immediate, aggressive attack of silicon. Learn more...
Catalinbread Epoch Pre Preamp and Buffer Pedal
Catalinbread Epoch Pre Preamp and Buffer Pedal
New from $269.99
or 6 payments
of $45.00
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In Stock
Free 2-Day Shipping
An exacting replica of the EP-3 -- from a 22v power supply, to a JFET preamp, to echo circuit loading -- the Epoch Pre puts Echoplex goodness on your board. Learn more...
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20B-LR8G. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!