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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is great because of the hassle-free 'Play as You Pay' financing, their generous return policy, their nice selection, and their fast/friendly customer service. I can't think of any way in which they aren't great." - customer on June 30, 2019
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Martin 000-15M Acoustic Guitar (with Case)
New from $1,299.00 SAVE 21%
Like New $1,109.00 SAVE 32%
or 12 payments
of $108.25
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Rich, warm, well-balanced tone without any harshness -- that's the sound you get from this solid-mahogany acoustic. And it's one of Martin's most affordable. Learn more...
Martin GPCPA4 Performing Artist Series Acoustic-Electric Guitar (with Case)
New from $1,499.00 SAVE 21%
Like New $1,279.00 SAVE 32%
or 12 payments
of $124.92
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Experience the joy of plugging in and playing with this Martin acoustic-electric guitar. The Fishman electronics give you tone shaping capabilities and more. Learn more...
Martin OME Cherry FSC Acoustic-Electric Guitar (with Case)
New from $1,999.00 SAVE 20%
Like New $1,709.00 SAVE 31%
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of $166.59
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Built entirely from FSC-certified woods, including a Sitka spruce top and cherry back and sides, the OME Cherry is among Martin's most sustainable guitars. Learn more...
Martin GPC-15ME Cutaway Acoustic-Electric Guitar (with Case)
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Crafted from mahogany with a Grand Performance body shape and Fishman Matrix VT Enhance electronics, this GPC-15ME is ready to take the stage at any time. Learn more...
Martin T1K Tenor Ukulele with Gig Bag
Martin T1K Tenor Ukulele with Gig Bag
(1)
New from $539.00 SAVE 22%
Like New $459.95 SAVE 34%
or 8 payments
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Experience a new level of ukulele excellence. The Marin T1K features a Hawaiian koa body for classic, mellow uke tones. Learn more...
Martin 00-15M Acoustic Guitar (with Case)
New from $1,299.00 SAVE 21%
Like New $1,109.00 SAVE 32%
or 12 payments
of $108.25
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Play like Robert Johnson or "Sonny Boy" Williamson with this blues-type guitar, reminiscent of small-bodied Martin acoustics of the 1930s. Learn more...
Gator GPB-BAK-1 Aluminum Guitar Pedalboard (with Carry Bag)
Gator GPB-BAK-1 Aluminum Guitar Pedalboard (with Carry Bag)
New from $164.99 SAVE 37%
Like New $149.95 SAVE 43%
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This large pedalboard is made of extra-durable aluminum and sits at an angle for easy pedal access. Included is a rugged carrying bag with removable strap. Learn more...
Seymour Duncan PowerStage 700 Guitar Amplifier Head (700 Watts)
(1)
New from $699.00 SAVE 30%
Like New $614.95 SAVE 38%
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When you need to pack a powerful punch in a pint-size package, reach for the PowerStage 700. A speaker-simulating XLR output allows speaker-less operation. Learn more...
Gator TSA ATA Molded Electric Guitar Case with LED
Gator TSA ATA Molded Electric Guitar Case with LED
New from $174.99 SAVE 37%
Like New $154.95 SAVE 44%
or 6 payments
of $29.17
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Perfect for dark backstage setups, this rugged, impact-resistant polyethylene guitar case from Gator features an interior LED light and TSA-approved locks. Learn more...
Seymour Duncan Dark Sun Digital Delay and Reverb Pedal
Seymour Duncan Dark Sun Digital Delay and Reverb Pedal
New from $369.00 SAVE 29%
Like New $339.95 SAVE 35%
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Take your tone to atmospheric levels! The Seymour Duncan Dark Sun delay and reverb is based on Mark Holcomb of Periphery's favorite ambient guitar tones. Learn more...
Martin HD28V Acoustic Guitar (with Case)
(4)
 
Like New $3,149.00
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Add some vintage dreadnought flavor to your guitar collection. The Martin HD28V includes old-school appointments like a modified V neck profile. Learn more...
Martin GPCPA4 Shaded Acoustic-Electric Guitar (with Case)
New from $1,599.00 SAVE 21%
Like New $1,369.00 SAVE 33%
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of $133.25
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The GPCPA4's shaded Sitka spruce top gives it an eye-catching look, while its Fishman Matrix VT Enhance NT2 electronics makes it a great live performer. Learn more...
Gator G-TOUR PEDALBOARD-XLGW Pedalboard
Gator G-TOUR PEDALBOARD-XLGW Pedalboard
New from $384.99 SAVE 37%
Like New $324.95 SAVE 47%
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Built from durable plywood and aluminum, this extra large pedalboard case from Gator Cases is made to protect your pedals from the rigors of the road. Learn more...
Martin 00L-17 Acoustic Guitar (with Case)
(1)
New from $1,559.00 SAVE 22%
Like New $1,539.00 SAVE 23%
or 12 payments
of $129.92
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Evoke tons of vintage mojo with the 00L17. With a satin finish on its mahogany back and sides and Sitka spruce top, this guitar produces focused woody tones. Learn more...
Gator Aluminum XL Pedalboard (with Bag)
Gator Aluminum XL Pedalboard (with Bag)
New from $219.99 SAVE 37%
Like New $194.95 SAVE 44%
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This extra-large Gator pedalboard runs on a slight incline for easy access to your top-row pedals, and neatly fits into its included gig bag in between gigs. Learn more...
Martin CEO7 Sloped Shoulder 00 14-Fret Acoustic Guitar (with Case)
(1)
New from $2,629.00 SAVE 20%
Like New $2,239.00 SAVE 32%
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of $219.09
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The Martin CEO7 is a comfortable, 00-shaped short-scale guitar that fits nicely in your arms and delivers a powerful yet well-balanced tone. Learn more...
Martin 00-17S Acoustic Guitar (with Case)
(1)
New from $1,559.00 SAVE 22%
Like New $1,539.00 SAVE 23%
or 12 payments
of $129.92
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The Martin 00-17S acoustic is small in size, but big in tone thanks to its Sitka spruce top, mahogany back and sides, and Guatemalan rosewood fretboard. Learn more...
Martin 00-15E Retro Acoustic-Electric Guitar (with Case)
(1)
 
Like New $1,709.00
Only 1 Left!
Free 2-Day Shipping
With its all-mahogany construction, the 00-15E Retro projects a warm, midrange tone that cuts through the mix. The Fishman F1 Aura+ sounds great on any PA. Learn more...
Washburn Florentine Cutaway Mandolin (with Case)
New from $649.00 SAVE 43%
Like New $554.95 SAVE 52%
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of $54.09
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Only 1 Left!
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Broaden the sonic palette of your music! The Washburn MS3W Florentine mandolin features a solid maple body, carved spruce top, and a Florentine-style shape. Learn more...
Martin GCBC Backpacker Nylon-String Travel Acoustic Guitar (with Gig Bag)
Martin GCBC Backpacker Nylon-String Travel Acoustic Guitar (with Gig Bag)
New from $234.95 SAVE 34%
Like New $199.95 SAVE 44%
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of $39.16
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Keep this travel-size Martin guitar on hand at all times. It's light, compact, and made of solid wood for a sound bigger than its body would have you guess. Learn more...
1 - 20 of 30
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!