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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has great selection, prices, and they allow you to pay as you play. Breaking the payments up really allows us to expand our business quickly." - Customer on September 4, 2019
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Seymour Duncan Dark Sun Digital Delay and Reverb Pedal
Seymour Duncan Dark Sun Digital Delay and Reverb Pedal
New from $369.00 SAVE 29%
or 8 payments
of $46.13
details
In Stock
Free 2-Day Shipping
Take your tone to atmospheric levels! The Seymour Duncan Dark Sun delay and reverb is based on Mark Holcomb of Periphery's favorite ambient guitar tones. Learn more...
ESP LTD Viper-400B Baritone Electric Guitar
(1)
New from $749.00 SAVE 30%
Like New $654.95 SAVE 38%
or 12 payments
of $62.42
details
Only 1 Left!
Free 2-Day Shipping
Get low and loud with this 27" scale baritone axe! The Viper-400B features a 3-piece mahogany set neck on a mahogany body loaded with EMG 85/81 humbuckers. Learn more...
ESP LTD James Hetfield Iron Cross Electric Guitar
(7)
New from $1,249.00 SAVE 30%
or 12 payments
of $104.09
details
In Stock
Free 2-Day Shipping
Loaded with a pair of EMG JH Signature active humbuckers and emblazoned with Iron Cross graphics, this ESP LTD axe delivers Hetfield-approved tone and style. Learn more...
Seymour Duncan Pearly Gates Guitar Pickups
Seymour Duncan Pearly Gates Guitar Pickups
(1)
New from $199.00 SAVE 29%
or 6 payments
of $33.17
details
In Stock
Free 2-Day Shipping
Perfect when loaded into bright, maple and ebony fretboard guitars, this Pearly Gates set sounds sweet but offers a hot, biting top end with great harmonics. Learn more...
ESP E-II M-1 NT Electric Guitar (with Case)
(1)
New from $1,599.00 SAVE 33%
or 12 payments
of $133.25
details
Only 1 Left!
Free Ground Shipping Free Ground Shipping
One EMG 81 active humbucker and one volume knob -- that's all you need to make this guitar sing! Neck-through-body design gives this ESP serious sustain. Learn more...
ESP LTD EC-1000S Fluence Electric Guitar
(2)
New from $949.00 SAVE 30%
or 12 payments
of $79.09
details
In Stock
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Powered by Fishman Fluence humbuckers for unmatched clarity and articulation with low noise, the ESP LTD EC-1000S electric guitar excels at high-gain music. Learn more...
ESP LTD M Black Metal Electric Guitar
(3)
New from $899.00 SAVE 30%
Like New $784.95 SAVE 38%
or 12 payments
of $74.92
details
In Stock
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The ultra-sleek M Black Metal model hides a raw sound under its restrained appearance. A single "Blackened" Black Winter humbucker cranks out searing tone. Learn more...
ESP LTD EC401 Electric Guitar
New from $749.00 SAVE 30%
Like New $654.95 SAVE 38%
or 12 payments
of $62.42
details
In Stock
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The ESP LTD EC-401 was built to rock. With EMG 81/60 pickups and a mahogany body and neck, the ESP LTD EC-401 is great for heavy applications. Learn more...
ESP E-II MIINT Electric Guitar (with Case)
(6)
New from $1,699.00 SAVE 37%
or 12 payments
of $141.59
details
In Stock
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This neck-through ESP E-II M-II is loaded with dual EMG 81 pickups and a Floyd Rose locking tremolo for high gain, rock-solid shredding that stays in tune. Learn more...
Gator GC-Dread Deluxe Dreadnought Acoustic Guitar Case
Gator GC-Dread Deluxe Dreadnought Acoustic Guitar Case
New from $129.99 SAVE 37%
Like New $109.95 SAVE 47%
or 6 payments
of $21.67
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In Stock
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Protect your acoustic guitar with the Gator GC-Dread hard case. The GC-Dread's dimensions make it a great fit for almost all dreadnought-style bodies. Learn more...
ESP LTD Hetfield Vulture Electric Guitar (with Case)
(3)
New from $1,249.00 SAVE 30%
or 12 payments
of $104.09
details
In Stock
Free Ground Shipping Free Ground Shipping
Channel the tone and attitude of the Metallica frontman with this EMG Het Set-loaded Vulture, featuring a unique V shape, finished in stealthy satin black. Learn more...
ESP LTD EC-1000 Electric Guitar, Left-Handed
New from $899.00 SAVE 29%
Like New $769.95 SAVE 40%
or 12 payments
of $74.92
details
In Stock
Free 2-Day Shipping
Pairing modern performance with vintage-inspired looks, this left-handed ESP LTD EC-1000 features a mahogany body, EMG pickups and a locking TOM bridge. Learn more...
Seymour Duncan Black Winter Humbucker Pickup
Seymour Duncan Black Winter Humbucker Pickup
(4)
New from $99.00 SAVE 29%
or 6 payments
of $16.50
details
In Stock
Free 2-Day Shipping
For extreme playing styles requiring brutal distortion and aggressive saturation, the demonic Black Winter humbucker has the most cruel tone around. Learn more...
ESP LTD Gary Holt GH-600 Electric Guitar (with Case)
(4)
New from $1,199.00 SAVE 30%
Like New $1,044.00 SAVE 39%
or 12 payments
of $99.92
details
In Stock
Free 2-Day Shipping
Thrash about on Gary Holt's signature ESP LTD! Its EMG 81 and 89 active pickups roar, and the Floyd Rose tremolo will add new dimensions to your playing. Learn more...
ESP LTD KH602 Kirk Hammett Signature Electric Guitar
New from $1,099.00 SAVE 30%
Like New $1,044.00 SAVE 33%
or 12 payments
of $91.59
details
In Stock
Free 2-Day Shipping
The ESP LTD KH-602 offers tone and attitude fit for Kirk Hammett. With EMG KH Bone Breaker pickups and a Floyd Rose, this ESP lets you ride the lightning. Learn more...
Seymour Duncan SH4 JB Humbucker Pickup
Seymour Duncan SH4 JB Humbucker Pickup
New from $79.00 SAVE 29%
or 6 payments
of $13.17
details
In Stock
Free 2-Day Shipping
Access a wide variety of tones from super sweet to gritty and raw with this humbucker pickup. It offers the perfect amount of sustain and distortion. Learn more...
Gator G-TOUR Pedalboard with Wheels
Gator G-TOUR Pedalboard with Wheels
(2)
New from $274.99 SAVE 37%
or 6 payments
of $45.84
details
In Stock
Free 2-Day Shipping
Transport pedals easily in the rugged Gator G-Tour pedalboard with wheels. Its foam interior protects your pedals until you're ready to stomp on them. Learn more...
Seymour Duncan Antiquity Humbucker Set
Seymour Duncan Antiquity Humbucker Set
(1)
New from $269.00 SAVE 15%
Like New $244.95 SAVE 23%
or 6 payments
of $44.84
details
In Stock
Free 2-Day Shipping
Give your guitar the timeless tone of a PAF humbucker. Seymour Duncan Antiquity pickups even nail the look of a vintage pickup with aged nickel covers! Learn more...
ESP EII Horizon NTII Electric Guitar (with Case)
(3)
New from $1,799.00 SAVE 37%
or 12 payments
of $149.92
details
In Stock
Free 2-Day Shipping
For precision, power and speed, look no further than the EII Horizon NTII. Its EMG 57/66 humbuckers and ebony fretboard will bring your riffs to new heights. Learn more...
ESP LTD Arrow 401 Electric Guitar
New from $799.00 SAVE 29%
or 12 payments
of $66.59
details
In Stock
Free Ground Shipping Free Ground Shipping
If the bold design of the Arrow 401 inspires you to shred, its thin-U neck and aggressive EMG 81 and 85 pickups will bring out your hottest licks. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZS-1XZV. Llame Gratis en Español: 844-432-7449
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!