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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is Awesome! If you want top quality customer service and if you're on a budget as all of us musicians are, zZounds has the perfect payment plans available to assist with that. You can't beat it. I'm a very satisfied zZounds customer and I will continue to do business with them." - customer on July 7, 2019
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Jackson X Series Rhoads RRX24 Electric Guitar, Rosewood Fingerboard
(2)
New from $699.99 SAVE 26%
Like New $589.95 SAVE 38%
or 12 payments
of $58.34
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Rip like Randy with the added punch of Seymour Duncan Blackout active pickups. The RRX24 also features a Floyd Rose for whammy bar thrills. Learn more...
Jackson X Series Rhoads RRX24 Electric Guitar, with Laurel Fingerboard
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Randy's legacy lives on! Jackson's X Series RRX24 is a modern take on the Rhoads model, with Seymour Duncan Blackout active pickups and a Floyd Rose tremolo. Learn more...
Jackson X Series Signature Adrian Smith SDX Electric Guitar, Maple Fingerboard
Jackson X Series Signature Adrian Smith SDX Electric Guitar, Maple Fingerboard
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This shred-able axe includes the HSS pickup configuration and Floyd Rose tremolo system preferred by Iron Maiden guitarist, Adrian Smith. Learn more...
Jackson X Series Soloist SLX Electric Guitar, Laurel Fingerboard
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Hot like lava, the volcanic SLX Crackle features striking finishes, a graphite-reinforced neck and a pair of searing Duncan Designed HB-103N and B pickups. Learn more...
Jackson Pro Series Signature Misha Mansoor Juggernaut HT6 Electric Guitar, Caramelized Maple Fingerboard
New from $799.99 SAVE 26%
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With the Misha Mansoor Juggernaut HT6's agile, graphite-reinforced neck and jumbo frets, you can break the speed barrier and achieve supersonic shredding. Learn more...
ESP LTD Viper-400B Baritone Electric Guitar
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Get low and loud with this 27" scale baritone axe! The Viper-400B features a 3-piece mahogany set neck on a mahogany body loaded with EMG 85/81 humbuckers. Learn more...
Jackson X Series King V KVX Electric Guitar, Rosewood Fingerboard
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V all that you can V -- Jackson's smooth-playing X Series King V KVX has the crunchy tone you need, courtesy of two High Output humbuckers and an active EQ. Learn more...
ESP LTD EC401 Electric Guitar
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The ESP LTD EC-401 was built to rock. With EMG 81/60 pickups and a mahogany body and neck, the ESP LTD EC-401 is great for heavy applications. Learn more...
Jackson X Series Soloist SL3X Electric Guitar
(1)
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Get the extra sustain you need for your high-gain solos with this neck-through body Jackson Soloist. Perform insane dive-bombs with the Floyd Rose bridge. Learn more...
Jackson X Series Soloist SLX Electric Guitar, Rosewood Fingerboard
Jackson X Series Soloist SLX Electric Guitar, Rosewood Fingerboard
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Feel the super-fast action of the Jackson SLX Soloist. This riff machine comes loaded with two Duncan Designed humbuckers and a genuine Floyd Rose tremolo. Learn more...
Jackson X Series Kelly KEXQ Electric Guitar, Laurel Fingerboard
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Unapologetically pointy, this X Series Kelly KEXQ is built for break-neck speed shredding and features a blistering duo of Jackson High-Output humbuckers. Learn more...
ESP LTD EC Black Metal Electric Guitar
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A bare-bones bruiser, the EC Black Metal model melts faces without all the fancy stuff. A single "Blackened" Black Winter pickup produces extreme output. Learn more...
Jackson X Dinky DKAF7MS Multi-Scale Electric Guitar, 7-String
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Featuring a multi-scale design, this Dinky offers enhanced intonation and comfortable string tension. A pair of blade humbuckers keep the tone sizzling hot. Learn more...
Jackson Pro Series Monarkh SCQ Electric Guitar, Ebony Fingerboard
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Be the king of the stage with a Jackson Monarkh SCQ electric. Its screaming JB/'59 pickup combo and stable, one-piece neck ensure that every note is heard. Learn more...
Jackson Pro Series Soloist SL2 Electric Guitar, Ebony Fingerboard
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Lead fearlessly with the SL2Q Pro Soloist. With a through-body 3-piece maple neck and 12-16" compound-radius fretboard, this Jackson has an incredible feel. Learn more...
Jackson X Series Dinky DKAF8 MS Electric Guitar, 8-String
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Get the most out of all eight strings with the multi-scale design of this Jackson Dinky, allowing for improved playability, string tension and intonation. Learn more...
ESP LTD EC-407 Electric Guitar, 7-string
(1)
New from $829.00 SAVE 30%
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Adding a 7th string to a classic design, the ESP EC-407 screams and growls with EMG 81-7 and 707 pickups, while its mahogany body delivers serious sustain. Learn more...
Jackson X Series Soloist SL4X Electric Guitar, Rosewood Fingerboard
Jackson X Series Soloist SL4X Electric Guitar, Rosewood Fingerboard
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Get pro-level tuning stability with the Floyd Rose Special double-locking tremolo bridge and graphite-reinforced neck of the Jackson X Series Soloist SL4X. Learn more...
ESP LTD TE-401 Electric Guitar
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of $62.42
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With a classic shape and updated performance, the ESP LTD TE-401 guitar features a mahogany body, set-thru construction and active EMG 60 and 81 pickups. Learn more...
Jackson X Series Signature Scott Ian King V KVXT Electric Guitar, Rosewood Fingerboard
(1)
New from $699.99 SAVE 27%
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Emulate the heavy, high-gain tones of Anthrax's Scott Ian with his signature King V. This mighty axe is powered by a pair of Duncan Designed HB-103 pickups. Learn more...
1 - 20 of 51
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZP-NCCG. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!