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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has great customer service. They have a really good selection of products and their prices are great ! Their people are friendly and they want customers to be happy. Free shipping and great support!" - customer on June 29, 2019
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Steinberger Spirit GT Pro Deluxe Electric Guitar (with Bag)
Steinberger Spirit GT Pro Deluxe Electric Guitar (with Bag)
(4)
New from $399.00 SAVE 39%
Like New $334.95 SAVE 49%
or 8 payments
of $49.88
details
In Stock
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Capture the sound and style of the '80s at an incredible price. This Sprit GT Pro features passive pickups and the classic Steinberger headstock-less design. Learn more...
ESP LTD EC-1000 Deluxe Series Electric Guitar
New from $899.00 SAVE 29%
Like New $799.95 SAVE 37%
or 12 payments
of $74.92
details
In Stock
Free 2-Day Shipping
The ESP LTD EC-1000 Deluxe is a speed machine with the tone and feel of a custom-shop thrasher, at a price that will have you rubbing your eyes in disbelief. Learn more...
Jackson X Series Rhoads RRX24 Electric Guitar, Rosewood Fingerboard
(2)
New from $699.99 SAVE 26%
Like New $589.95 SAVE 38%
or 12 payments
of $58.34
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In Stock
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Rip like Randy with the added punch of Seymour Duncan Blackout active pickups. The RRX24 also features a Floyd Rose for whammy bar thrills. Learn more...
ESP LTD SC607B1H Baritone Electric Guitar (with Case)
New from $1,099.00 SAVE 30%
or 12 payments
of $91.59
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Only 1 Left!
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Built for Stephen Carpenter of Deftones, this 27" scale SC607B1H baritone features a 7-string thru-neck and a single Fishman Fluence SRC Signature pickup. Learn more...
Steinberger GT-PRO Quilt Deluxe Electric Guitar (with Gig Bag)
Steinberger GT-PRO Quilt Deluxe Electric Guitar (with Gig Bag)
(1)
New from $449.00 SAVE 32%
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of $56.13
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The headless guitar rides again! This Steinberger GT-Pro features custom pickups, a lightweight poplar body, and locking tremolo system. Learn more...
ESP LTD EC-256FM Electric Guitar
ESP LTD EC-256FM Electric Guitar
New from $449.00 SAVE 30%
or 8 payments
of $56.13
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Mahogany body + flame maple top + set neck = classic! With the EC-256FM, ESP delivers iconic looks, tones, and rock'n'roll attitude for a killer price. Learn more...
ESP LTD James Hetfield Iron Cross Electric Guitar
(7)
New from $1,249.00 SAVE 30%
or 12 payments
of $104.09
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Loaded with a pair of EMG JH Signature active humbuckers and emblazoned with Iron Cross graphics, this ESP LTD axe delivers Hetfield-approved tone and style. Learn more...
Jackson Pro Series Signature Mick Thomson Soloist SL2 Electric Guitar, Ebony Fingerboard
(4)
New from $899.99 SAVE 26%
Like New $759.95 SAVE 37%
or 12 payments
of $75.00
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In Stock
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Get blacked out with the Jackson Pro Mick Thomson Soloist -- its super-thin neck profile and Blackout pickups combine to create an evil shredding machine. Learn more...
ESP LTD Gary Holt GH-600 Electric Guitar (with Case)
(3)
New from $1,199.00 SAVE 30%
Like New $1,014.00 SAVE 40%
or 12 payments
of $99.92
details
In Stock
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Thrash about on Gary Holt's signature ESP LTD! Its EMG 81 and 89 active pickups roar, and the Floyd Rose tremolo will add new dimensions to your playing. Learn more...
ESP LTD EC-256 Electric Guitar
ESP LTD EC-256 Electric Guitar
(2)
New from $399.00 SAVE 30%
Like New $339.95 SAVE 40%
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of $49.88
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In Stock
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Pick up the ESP LTD EC-256 and you'll find a top quality mahogany body, three-piece neck and LH-150 humbuckers -- all for an extremely affordable price tag. Learn more...
ESP LTD SCT-607B Stephen Carpenter Baritone Electric Guitar, 7-String (with Case)
New from $1,199.00 SAVE 30%
Like New $1,004.00 SAVE 41%
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of $99.92
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In Stock
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Evoke the distinctive, dissonant style of the Deftones with this baritone 7-string. A pair of multi-voiced Fishman Fluence SRC pickups set this axe on fire. Learn more...
Jackson JS22-7 DKA Dinky HT Electric Guitar, 7-String (with Amaranth Fingerboard)
Jackson JS22-7 DKA Dinky HT Electric Guitar, 7-String (with Amaranth Fingerboard)
New from $199.99 SAVE 27%
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of $33.34
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Go big or go home with the JS22-7 Dinky. This 7-string tone behemoth has two humbuckers and a string-thru-body hardtail bridge for ultimate tone and sustain. Learn more...
Jackson Pro Series Soloist SL2Q MAH Electric Guitar, Ebony Fingerboard
(6)
New from $999.99 SAVE 26%
Like New $844.95 SAVE 37%
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This Pro Soloist SL2Q pairs a mahogany body with its maple quilt top. With a 12"-16" compound-radius ebony fretboard, it's a lightning-fast metal machine. Learn more...
ESP LTD M Black Metal Electric Guitar
(2)
New from $899.00 SAVE 30%
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of $74.92
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The ultra-sleek M Black Metal model hides a raw sound under its restrained appearance. A single "Blackened" Black Winter humbucker cranks out searing tone. Learn more...
Jackson X Series Rhoads RRX24 Electric Guitar, with Laurel Fingerboard
New from $699.99 SAVE 26%
or 12 payments
of $58.34
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Only 1 Left!
Free Ground Shipping Free Ground Shipping
Randy's legacy lives on! Jackson's X Series RRX24 is a modern take on the Rhoads model, with Seymour Duncan Blackout active pickups and a Floyd Rose tremolo. Learn more...
ESP LTD James Hetfield Snakebyte Electric Guitar with Case
New from $1,249.00 SAVE 29%
Like New $1,054.00 SAVE 40%
or 12 payments
of $104.09
details
In Stock
Free 2-Day Shipping
Designed by Papa Het himself, this maghogany-bodied ESP axe sports a set neck for serious sustain, and custom EMG active humbuckers based on the EMG 81/60. Learn more...
Jackson JS Series Dinky Arch Top JS32 DKA Electric Guitar, Amaranth Fingerboard
Jackson JS Series Dinky Arch Top JS32 DKA Electric Guitar, Amaranth Fingerboard
New from $299.99 SAVE 25%
or 8 payments
of $37.50
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Get superior quality at an affordable price thanks to this Jackson JS32 DKA Dinky's dual-locking Floyd Rose tremolo and graphite-reinforced maple neck. Learn more...
ESP LTD Hardshell Case for EC-Style Guitars
ESP LTD Hardshell Case for EC-Style Guitars
(9)
New from $169.00 SAVE 16%
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of $28.17
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In Stock
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Rugged and reliable, this hardshell case from ESP LTD ensures that you EC-Series guitar arrives at the next gig ready to rock. Learn more...
Jackson X Series Signature Adrian Smith SDX Electric Guitar, Maple Fingerboard
Jackson X Series Signature Adrian Smith SDX Electric Guitar, Maple Fingerboard
(9)
New from $499.99 SAVE 24%
or 8 payments
of $62.50
details
In Stock
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This shred-able axe includes the HSS pickup configuration and Floyd Rose tremolo system preferred by Iron Maiden guitarist, Adrian Smith. Learn more...
Jackson Case for 6 and 7 String Soloist/Dinky Guitars
Jackson Case for 6 and 7 String Soloist/Dinky Guitars
New from $119.99
or 6 payments
of $20.00
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Only 2 Left!
Free 2-Day Shipping
Whether you own a 6- or 7-string model, this case fits your Jackson Soloist or Dinky model with a black plush interior and locking latches. Learn more...
1 - 20 of 360
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 207-6LG4. Llame Gratis en Español: 844-432-7449
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!