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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The advice from zZounds was spot on. Fast, friendly services. Very helpful; they know their stuff!" - customer on May 28, 2019
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EVH Eddie Van Halen Striped Series Electric Guitar
New from $899.99 SAVE 25%
or 12 payments
of $75.00
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In Stock
Free 2-Day Shipping
Each Striped Series guitar is modeled after one of Eddie Van Halen's homemade masterpieces -- with an EVH locking tremolo and D-Tuna for easy drop D tuning. Learn more...
EVH Eddie Van Halen Wolfgang Special Electric Guitar
New from $999.99 SAVE 26%
Like New $844.95 SAVE 37%
or 12 payments
of $83.34
details
In Stock
Free 2-Day Shipping
Shred like Ed on this very special Wolfgang guitar -- with a stunning flame maple carved top, a speedy maple neck and an EVH D-Tuna on the Floyd Rose trem. Learn more...
G&L Fullerton Deluxe Comanche Electric Guitar, Maple Fingerboard (with Case)
New from $1,499.99 SAVE 29%
or 12 payments
of $125.00
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Only 2 Left!
Free 2-Day Shipping
With a trio of distinctive G&L MFD Z-Coil pickups and a solid swamp ash body, the Fullerton Deluxe Comanche screams with top-end sparkle and robust lows. Learn more...
EVH Eddie Van Halen Striped Series Electric Guitar, Left-Handed
(1)
New from $1,099.99 SAVE 26%
or 12 payments
of $91.67
details
In Stock
Free 2-Day Shipping
Lefties haven't been "left" out this time -- the EVH Striped Series left-handed electric has jumbo frets, a Floyd Rose with a D-Tuna, and screaming EVH tone. Learn more...
EVH Eddie Van Halen Striped Series Shark Electric Guitar, with Pau Ferro Fingerboard
New from $1,499.99 SAVE 27%
or 12 payments
of $125.00
details
In Stock
Free 2-Day Shipping
Featuring an eccentric design, the EVH "Shark" pays detailed homage to Eddie's iconic guitar, with modern touches such as dual Wolfgang alnico 2 humbuckers. Learn more...
G&L Fullerton Deluxe Skyhawk HH Electric Guitar, Rosewood Fingerboard (with Case)
New from $1,499.99 SAVE 29%
or 12 payments
of $125.00
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Only 1 Left!
Free 2-Day Shipping
G&L's Fullerton Deluxe Skyhawk HH soars with a pair of custom humbuckers and expressive, nuanced master volume, treble and bass controls. Learn more...
G&L Fullerton Deluxe ASAT Special Electric Guitar, Rosewood Fingerboard (with Case)
New from $1,399.99 SAVE 30%
or 12 payments
of $116.67
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Only 2 Left!
Free 2-Day Shipping
G&L takes it back to their roots with the dependable Deluxe ASAT Special. Twin jumbo single-coil Magnetic Field Design pickups give off P90-esque vibes. Learn more...
G&L Fullerton Deluxe Doheny Electric Guitar, Caribbean Rosewood Fingerboard (with Case)
New from $1,499.99 SAVE 29%
or 12 payments
of $125.00
details
Only 2 Left!
Free 2-Day Shipping
Surf's up! The Doheny takes the bolt-on offset body to new sonic heights with Magnetic Field Design pickups and dual-fulcrum vibrato perfected by Leo Fender. Learn more...
G&L Fullerton Deluxe Doheny HH Electric Guitar (with Case)
New from $1,499.99 SAVE 29%
or 12 payments
of $125.00
details
Preorder Today
Free Ground Shipping Free Ground Shipping
With a comfortable offset body and pickups that work for any genre, the G&L Fullerton Deluxe Doheny HH is ready to take you into unexplored sonic territory. Learn more...
G&L Fullerton Deluxe Skyhawk Electric Guitar, Rosewood Fingerboard (with Case)
New from $1,499.99 SAVE 29%
or 12 payments
of $125.00
details
Only 1 Left!
Free 2-Day Shipping
Loaded with a trio of meaty-yet-sparkly G&L MFD single-coil pickups, this G&L Fullerton Deluxe Skyhawk can easily hold down -- or soar above -- any mix. Learn more...
G&L Fullerton Deluxe Skyhawk HH Electric Guitar, Brazilian Cherry Fingerboard (with Case)
New from $1,599.99 SAVE 29%
or 12 payments
of $133.34
details
Only 2 Left!
Free 2-Day Shipping
Made in California, the Fullerton Deluxe Skyhawk HH is loved for its comfortable-to-play body shape and smooth-feeling dual-fulcrum tremolo. Learn more...
G&L Fullerton Deluxe Doheny HH Electric Guitar, Caribbean Rosewood Fingerboard (with Case)
New from $1,499.99 SAVE 29%
or 12 payments
of $125.00
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Leo Fender's classic design rides the waves again! This Deluxe Doheny features a Caribbean rosewood fretboard, with AS4255 neck and AW4470 bridge humbuckers. Learn more...
G&L Fullerton Deluxe ASAT Special Electric Guitar (with Case)
New from $1,499.99 SAVE 29%
or 12 payments
of $125.00
details
Only 2 Left!
Free 2-Day Shipping
With MFD jumbo single-coil pickups for plenty of brightness and thick low end, the G&L Fullerton Deluxe ASAT Special electric is versatile and fun to play. Learn more...
EVH Eddie Van Halen Wolfgang Special Electric Guitar, Left-Handed
New from $1,099.99 SAVE 26%
or 12 payments
of $91.67
details
In Stock
Free 2-Day Shipping
Rocking in style ain't only for the right-handed -- this lefty Eddie Van Halen Wolfgang Special brings serious tone, serious-er playability, and sleek style. Learn more...
1 - 14 of 14
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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We approve everyone, with very few exceptions, as long as we can verify your identity.
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It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!