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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Simply because you're the BEST out there, and I love the heart you guys have. I feel like a family member!" - Customer on November 8, 2019
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Boss GT-100 Floor Amp and Effects Processor Pedal
Boss GT-100 Floor Amp and Effects Processor Pedal
New from $499.99 SAVE 33%
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of $62.50
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The Boss GT-100 puts a huge amp collection at your feet. With this modeling pedal's easy-to-use interface, you can dial in that sound in your head -- fast! Learn more...
Boss Katana-100/212 Guitar Combo Amplifier
Boss Katana-100/212 Guitar Combo Amplifier
(4)
New from $469.99 SAVE 32%
or 8 payments
of $58.75
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With 5 amp "characters" to choose from, this 100-watt 2x12 combo delivers serious tonal range. Customize 55 Boss effects and save your 15 favorites on board. Learn more...
ESP LTD EC-256FM Electric Guitar
ESP LTD EC-256FM Electric Guitar
New from $449.00 SAVE 30%
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of $56.13
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Mahogany body + flame maple top + set neck = classic! With the EC-256FM, ESP delivers iconic looks, tones, and rock'n'roll attitude for a killer price. Learn more...
Boss Nextone Stage Guitar Combo Amplifier (40 Watts, 1x12")
Boss Nextone Stage Guitar Combo Amplifier (40 Watts, 1x12")
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Like New $454.95 SAVE 30%
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Using Tube Logic technology, the Boss Nextone Stage combo re-voices its analog Class AB power section to emulate classic American and British output tubes. Learn more...
Boss Acoustic Singer Live Acoustic Guitar Amplifier
Boss Acoustic Singer Live Acoustic Guitar Amplifier
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Introduce that famous Boss durability and sound to your acoustic playing. This 2-channel combo features lush on-board effects like reverb, delay, and chorus. Learn more...
ESP LTD Eclipse EC-258 Electric Guitar, 8-String
ESP LTD Eclipse EC-258 Electric Guitar, 8-String
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Belt out some of the raunchiest tones known to man with the EC-258 8-stringer. A pair of LH-308 humbuckers produce tones so fat they're borderline unhealthy. Learn more...
ESP LTD Eclipse EC-257 Electric Guitar, 7-String
ESP LTD Eclipse EC-257 Electric Guitar, 7-String
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Generate some seriously obese tones from this devilish LTD 7-stringer. Loaded with ESP-designed LH-150 humbuckers, this guitar breathes fire into your sound. Learn more...
ESP LTD EX-200 Electric Guitar
ESP LTD EX-200 Electric Guitar
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Want a unique look and tone to match? The ESP LTD EX-200 guitar features a roasted jatoba fingerboard, ESP humbucking pickups and set-neck construction. Learn more...
Boss GP-10 Guitar Processor Multi-Effects Pedal
Boss GP-10 Guitar Processor Multi-Effects Pedal
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Tap into 89 effects and 30 amp models with the Boss GP-10. There's even a 13-pin GK pickup input, so you can access guitar synth tones and alternate tunings. Learn more...
ESP LTD Kirk Hammett KH202 Electric Guitar, Left-Handed
ESP LTD Kirk Hammett KH202 Electric Guitar, Left-Handed
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Start riffing today! The ESP LTD Kirk Hammett lefty signature is ready to rock with a Floyd Rose bridge, Kirk's skull-and-bones inlays and LH-301 pickups. Learn more...
Boss Katana 100/212 MkII Guitar Combo Amplifier (100 watts, 2x12")
Boss Katana 100/212 MkII Guitar Combo Amplifier (100 watts, 2x12")
New from $469.99 SAVE 32%
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Get all the tones you'll ever need from the Boss Katana 1002x12 MKII. Packed with effects and different amplifier types, this amp is suited for any player. Learn more...
SKB iSeries 2317-14 4U Guitar FX Fly Rack Case
SKB iSeries 2317-14 4U Guitar FX Fly Rack Case
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Own a guitar rack processor unit like a Kemper or Helix? Bring it (and a footswitch) on tour inside this SKB flight-ready rack case. Learn more...
ESP LTD MH203QM Electric Guitar
ESP LTD MH203QM Electric Guitar
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Get your hands on a high-quality axe with a fantastic sound at an affordable price. The MH203QM's HSS pickup configuration offers a variety of sweet tones. Learn more...
ESP LTD Viper 256 Electric Guitar
ESP LTD Viper 256 Electric Guitar
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This electric guitar from ESP is highly affordable and offers excellent tone control. Learn more...
ESP LTD EC256 Electric Guitar, Left-Handed
ESP LTD EC256 Electric Guitar, Left-Handed
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With a flamed maple top, mahogany body and ESP designed passive pickups, the ESP LTD EC256 left-handed guitar brings classic feel to the modern rock player. Learn more...
ESP LTD KH202 Kirk Hammett Signature Electric Guitar
New from $499.00 SAVE 30%
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Ask not for whom the LTD KH-202 tolls. This Kirk Hammett-approved ESP is built to shred, with a fast-playing maple neck, LH-301 humubuckers and a Floyd Rose. Learn more...
ESP LTD Arrow 200 Electric Guitar
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Start shredding today! The ESP LTD Arrow 200 electric guitar features ESP design humbucking pickups, an LTD by Floyd Rose bridge and a basswood body. Learn more...
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800-zZounds (800-996-8637)
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

NOTE: If you ship this item to a business address, it will arrive on Monday, 11/25. Deliveries to business addresses take place Monday through Friday.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!