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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I'm a long time satisfied zZounds customer. Their payment plans are easy on my wallet and they ship free and fast!"" - customer on August 8, 2019
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Behringer VD400 Vintage Delay Pedal
Behringer VD400 Vintage Delay Pedal
(6)
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Take your tone back to the '60s with the VD400 pedal's vintage analog slap-back and delay. Shape your sound with intensity, echo and repeat rate controls. Learn more...
Gator GBE-ELECT Electric Guitar Gig Bag
Gator GBE-ELECT Electric Guitar Gig Bag
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Everything you need to get to the gig! The Gator GBE-ELECT gig bag keeps your guitar safe from scratches and provides additional zipper pocket space. Learn more...
Behringer TO800 Vintage Tube Overdrive Pedal
Behringer TO800 Vintage Tube Overdrive Pedal
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Recreate the sounds of real tube amp overdrive with this overdrive pedal. It features Drive, Tone, and Level controls for great tone shaping. Learn more...
Behringer DI400P Ultra-DI Passive Direct Box
Behringer DI400P Ultra-DI Passive Direct Box
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Send your guitar, bass, or keyboard signal to your amp and the mixer simultaneously with this passive DI box. It's ideal for connecting to venue PA systems. Learn more...
Behringer TU300 Chromatic Pedal Tuner
Behringer TU300 Chromatic Pedal Tuner
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The Behringer TU300 is a great way to get yourself in tune. With seven tuning modes and bypass function, this tuner is a great value. Learn more...
Gator Frameworks Wall Mount Guitar Hanger
Gator Frameworks Wall Mount Guitar Hanger
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With this Gator wall-mount guitar hanger, you can be sure your guitar will safely hang on the wall. Its rubber swivel yoke keeps your instrument in place! Learn more...
Behringer PSU-SB General Purpose Power Supply
Behringer PSU-SB General Purpose Power Supply
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Don't let a dead battery put an end to your set -- power nearly any stompbox or effects pedal with Behringer's PSU-SB DC 9-volt general purpose power supply. Learn more...
Behringer NR300 Noise Reduction Pedal
Behringer NR300 Noise Reduction Pedal
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Keep your cherished tone while eliminating all that unwanted noise. This pedal makes feedback and other noise a thing of the past. Learn more...
Gator Frameworks Mahogany Wall Mount Guitar Hanger
Gator Frameworks Mahogany Wall Mount Guitar Hanger
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Your guitar is a piece of art, so treat it like one. This Gator wall-mount guitar hanger has a mahogany base that complements the beauty of your instrument. Learn more...
Behringer UM300 Ultra Metal Distortion
Behringer UM300 Ultra Metal Distortion
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Shred with thick, tube-like distortion and sustain. This distortion pedal features 3-band EQ and level controls. Learn more...
Behringer CL9 Classic Compressor/Limiter Pedal
Behringer CL9 Classic Compressor/Limiter Pedal
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Increase your sustain and smooth out volume levels with the Behringer CL9 Compressor/Limiter pedal. Runs on a 9V battery or DC power supply (not included). Learn more...
Behringer TM300 Ultimate Tube Amp Modeler Pedal
Behringer TM300 Ultimate Tube Amp Modeler Pedal
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Get the tube amp sound you desire without paying the high price that comes with the territory. This stomp box can compete with any tube amp on the market. Learn more...
Behringer UT300 Ultra Tremolo Pedal
Behringer UT300 Ultra Tremolo Pedal
(2)
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Ideal for beginner guitarists, this tremolo effect pedal from Behringer is easy to use and very affordable. Learn more...
Behringer UO300 Ultra Octaver Pedal
Behringer UO300 Ultra Octaver Pedal
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Add two additional tones to your guitar to create a bigger sound with this octave pedal. You can go one and two octaves below the original tone. Learn more...
Behringer OD300 Overdrive and Distortion Pedal
Behringer OD300 Overdrive and Distortion Pedal
(2)
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Add a crunch to your playing with this Overdrive and Distortion pedal. You can use the two effects separately or together to create the perfect edgy tone. Learn more...
Gator GBE-DREAD Dreadnought Acoustic Guitar Gig Bag
Gator GBE-DREAD Dreadnought Acoustic Guitar Gig Bag
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Never worry about transporting your acoustic! The Gator GBE-DREAD bag is nylon-lined, with a 10mm foam core for superior protection for a light gig bag. Learn more...
Behringer SF300 Super Fuzz Pedal
Behringer SF300 Super Fuzz Pedal
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Bring the fuzz of the 60s and 70s back with this fuzz pedal. It comes with 3 different sound modes for classic fuzz, grunge and gain boost. Learn more...
Gator Frameworks GFW-GTRA-4000 A-Style Guitar Stand
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This versatile, A-style Gator Frameworks stand features a contoured cradle that will hold an acoustic or electric guitar, bass, ukulele, or even a violin! Learn more...
Behringer PSU8UL Power Supply for V-Amp, V-Amp 2, V-Amp 3, LX1B, and DFX69
Behringer PSU8UL Power Supply for V-Amp, V-Amp 2, V-Amp 3, LX1B, and DFX69
New from $14.99 SAVE 33%
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Keep your Behringer V-Amp, V-Amp 2, V-Amp 3, DFX69 or LX1B running by keeping it plugged into the PSU8UL power supply. Learn more...
Behringer CS400 Ultimate Dynamics Pedal
Behringer CS400 Ultimate Dynamics Pedal
(7)
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Even out your volume across your notes and chords while also adding sustain to your signal with the Behringer CS400 Ultimate Dynamics pedal. Learn more...
1 - 20 of 33
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!