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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is the only place I go for my musical needs. They have the absolute best customer service, product selection and lightning fast shipping." - Customer on March 18, 2020
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Seymour Duncan PowerStage 170 Guitar Amplifier Pedal (170 Watts)
Seymour Duncan PowerStage 170 Guitar Amplifier Pedal (170 Watts)
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New from $399.00 SAVE 30%
Like New $339.95 SAVE 40%
or 8 payments
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Seymour Duncan's PowerStage 170 is a 170-watt amp in pedal form. Simply connect to a cab, bring your guitar and pedals, and you're ready to rock! Learn more...
Gator GC-Dread 12 Deluxe 12-String Guitar Case
Gator GC-Dread 12 Deluxe 12-String Guitar Case
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New from $129.99 SAVE 37%
Like New $109.95 SAVE 47%
or 4 payments
of $32.50
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This hard case will comfortably store your 6 or 12-string dreadnought acoustic. The heavy-duty aluminum valance exterior provides maximum protection. Learn more...
Victory VC35 The Copper Guitar Amplifier Head (35 Watts)
New from $1,399.00
Like New $1,189.00 SAVE 8%
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Inspired by some of the greatest British amplifiers ever made, the VC35 is in its own class. Dial in any classic tone with a powerful EQ section and reverb. Learn more...
Seymour Duncan PowerStage 700 Guitar Amplifier Head (700 Watts)
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When you need to pack a powerful punch in a pint-size package, reach for the PowerStage 700. A speaker-simulating XLR output allows speaker-less operation. Learn more...
Victory V212-VCD Compact Guitar Speaker Cabinet (130 Watts, 2x12 Inch)
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Like New $819.95 SAVE 14%
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A powerful cab with warm tone, thick low end, and a hint of break-up when pushed, the Victory V212-VCD compact cabinet is great for clubs and larger stages. Learn more...
Takamine John Jorgenson Acoustic-Electric Guitar, 12-String (with Case)
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Designed to complement John Jorgenson's eclectic skill set, this 12-string model pairs spruce and bubinga for rich tone with deep lows and clear upper mids. Learn more...
Takamine GN75CE Acoustic-Electric Guitar
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Get on stage and prepare to wow your audience with this killer Takamine. The solid spruce top and maple back and sides produce a powerful, balanced tone. Learn more...
Victory Sheriff 22 Guitar Amplifier Head (22 Watts)
New from $1,249.00
Like New $1,059.00 SAVE 6%
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of $104.08
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All about classic British overdrive, this dual-channel Victory Sheriff 22 is powered by two EL84 tubes and features a separate, low-volume 0.3 watt output. Learn more...
Takamine EF360SCTT Acoustic-Electric Guitar (with Case)
New from $1,849.99 SAVE 33%
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Featuring "Thermal Top" building technology, this Takamine EF360SCTT cutaway dreadnought convincingly produces the sound of a played-in vintage instrument. Learn more...
Takamine EF508KC Acoustic-Electric Guitar (with Case)
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New from $1,549.99 SAVE 28%
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With its gorgeous figured koa top, and CT4B II preamp system with 3-band EQ and tuner, the Takamine EF508KC acoustic-electric guitar looks and sounds killer. Learn more...
Takamine TSP148N Thinline Nylon Acoustic-Electric Guitar (with Gig Bag)
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A nylon-string in a performance-ready package! The Takamine Thinline nylon guitar brings a slimmer body profile and powerful CT-3N electronics for warm tone. Learn more...
Takamine GY11ME New Yorker Acoustic-Electric Guitar
Takamine GY11ME New Yorker Acoustic-Electric Guitar
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Like New $329.95 SAVE 40%
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Takamine's GY11ME New Yorker acoustic is an ideal pick for blues and fingerstyle guitarists thanks to its compact body style and on-board TP-4T electronics. Learn more...
Seymour Duncan Andromeda Digital Delay Pedal
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With 8 delay types and exclusive Dynamic Expression modulation, the Seymour Duncan Andromeda Digital Delay opens up new possibilities for live guitar sounds. Learn more...
Gator GWP-LP Titan Waterproof Electric Guitar Road Case
Gator GWP-LP Titan Waterproof Electric Guitar Road Case
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Your electric guitar is safe inside Gator's Titan waterproof road case -- it's built to handle even the toughest conditions. Learn more...
Takamine TC132SC Classical Guitar (with Case)
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Made by expert luthiers in Takamine's pro facility in Japan, the TC132SC resonates beautifully from its rosewood back and sides and cedar top. Learn more...
Gator GPB-LAK-1 Aluminum Guitar Pedalboard (with Carry Bag)
Gator GPB-LAK-1 Aluminum Guitar Pedalboard (with Carry Bag)
New from $109.99 SAVE 37%
Like New $89.95 SAVE 48%
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This small and lightweight aluminum pedal board is angled for easy access to your pedals, and has a deluxe carrying bag with a reinforced top and bottom. Learn more...
Victory RK50 Richie Kotzen Signature Guitar Amplifier Head (50 Watts)
New from $1,399.00
Like New $1,099.00 SAVE 15%
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A single tone pot keeps this Victory RK50 Richie Kotzen signature head simple, while onboard, switchable reverb and tremolo give endless waves of ambience. Learn more...
1 - 17 of 17
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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