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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I buy nearly all my gear from zZounds now, the Play as you Pay is amazing and customer support is the best in the business." - customer on May 20, 2019
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Gator G-MIXERBAG-2621 Large Format Mixer Bag
Gator G-MIXERBAG-2621 Large Format Mixer Bag
New from $119.99 SAVE 37%
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Got a large-format mixer? This Gator G Mixer Bag has interior straps to hold your mixer in place, keeping it from damage both inside and out! Learn more...
Gator Frameworks GFW-MIC-CLIPW Wireless Microphone Clip
Gator Frameworks GFW-MIC-CLIPW Wireless Microphone Clip
New from $4.49 SAVE 43%
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Need a clip for live shows or podcasting? This Gator Frameworks clip is easy to use and accommodates both wired and wireless microphones. Learn more...
Gator GM6 Deluxe 6 Microphone Hard Case
Gator GM6 Deluxe 6 Microphone Hard Case
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Made from the same plastic as riot shields, this microphone case from Gator protects with lockable latches, foam lining and six form-fitting mic spaces. Learn more...
Gator Frameworks GFW-MIC-0821 Drum/Amplifier Microphone Stand
Gator Frameworks GFW-MIC-0821 Drum/Amplifier Microphone Stand
New from $38.49 SAVE 37%
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Great for fitting in tight spaces and for low-profile visuals, this mic stand is perfect for using on kick and snare drums, as well as bass and guitar amps. Learn more...
Gator GFW-MIC-QRTOP Quick-Release Microphone Attachment
Gator GFW-MIC-QRTOP Quick-Release Microphone Attachment
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Save precious seconds during setup and tear-down time with the Gator GFW-MIC-QRTOP mic attachment. Mounts to any 5/8" threaded microphone stand. Learn more...
Gator Frameworks GFW-MIC-2621 Tripod Style Bass Drum and Amp Mic Stand
Gator Frameworks GFW-MIC-2621 Tripod Style Bass Drum and Amp Mic Stand
New from $54.99 SAVE 37%
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Mic amps and kick drums with ease thanks to this heavy duty Gator Frameworks microphone stand's handy telescoping boom arm and collapsable tripod base. Learn more...
Ultimate Acoustics UA AS1 Acoustic Adhesive Spray
Ultimate Acoustics UA AS1 Acoustic Adhesive Spray
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There's no need to put staples in your walls. Mount your acoustic foam panels to walls and ceilings with this web adhesive spray from Ultimate Acoustics. Learn more...
Gator GFW-SHELF1511 Frameworks Microphone Accessory Shelf
Gator GFW-SHELF1511 Frameworks Microphone Accessory Shelf
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With a 10-pound capacity, the Gator GFW 11x15" shelf supports a laptop, tablet, or portable recorder. Clamp it to your mic stand, or any tubing up to 40mm. Learn more...
Gator GFW-SHELF0909 Frameworks Microphone Accessory Shelf
Gator GFW-SHELF0909 Frameworks Microphone Accessory Shelf
New from $16.49 SAVE 41%
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This 9x9" square platform clamps to your microphone stand or any metal tubing up to 40mm -- perfect for holding your capo, harmonica, phone, notes, and more. Learn more...
QSC TMR-01 TouchMix Rack Mounting Kit
QSC TMR-01 TouchMix Rack Mounting Kit
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Place your TouchMix-8 or -16 right in the core of your rig with this mounting kit. It fits into a standard 19" rack, giving you unprecedented mix control. Learn more...
Gator G-MIXERBAG-3121 Large Format Mixer Bag
Gator G-MIXERBAG-3121 Large Format Mixer Bag
New from $119.99 SAVE 37%
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Protect your mixer between gigs. Designed to fit mix consoles sized 31" x 21" x 7", this padded carry bag is the perfect fit for the Allen & Heath GL2400-24. Learn more...
Ultimate Acoustics Hexagonal Foam Wall Panel (Pair)
Ultimate Acoustics Hexagonal Foam Wall Panel (Pair)
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Absorb high and high-mid frequency flutter echoes in your listening and recording rooms with Ultimate Acoustics' space-efficient hexagonal foam wall panels. Learn more...
Gator GM12B 12 Microphone Carry Bag
Gator GM12B 12 Microphone Carry Bag
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Transport up to 12 mics in comfort with a microphone carry bag from Gator. The padded shoulder strap and zipper lid make storing and carrying mics a snap. Learn more...
Gator G-MIXERBAG-3621 Large Format Mixer Bag
Gator G-MIXERBAG-3621 Large Format Mixer Bag
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When a hard case isn't needed, protect your mixing console in this padded carry bag -- sized 36" x 21" x 8" to fit the Behringer X32 or similar-sized mixers. Learn more...
Gator Frameworks GFW-MIC-0822 Telescoping Desktop and Bass Drum Boom Mic Stand
Gator Frameworks GFW-MIC-0822 Telescoping Desktop and Bass Drum Boom Mic Stand
New from $54.99 SAVE 37%
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Capture the thump of your bass drum or reliably support your go-to desktop microphone with this Gator Frameworks telescoping desktop and bass drum mic stand. Learn more...
Gator Frameworks GFW-MIC-2000 Standard Tripod Microphone Stand
Gator Frameworks GFW-MIC-2000 Standard Tripod Microphone Stand
New from $32.99 SAVE 38%
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Need more mic stands? Stock up on standard tripod microphone stands for a nice price with the Gator Frameworks GFW-MIC-2000, adjustable from 34" to 68" tall. Learn more...
Gator GU-MIC-SHRQLX Titan Waterproof Case for Shure Wireless Mic
Gator GU-MIC-SHRQLX Titan Waterproof Case for Shure Wireless Mic
New from $134.99 SAVE 38%
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Get the ultimate protection for your favorite Shure wireless system -- this waterproof Gator case holds various Shure mics, receivers, bodypacks and more. Learn more...
Gator Frameworks GFW-MIC-0251 Mini Tripod Desktop Microphone Stand
Gator Frameworks GFW-MIC-0251 Mini Tripod Desktop Microphone Stand
New from $8.79 SAVE 45%
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This mini tripod stand comes with a large mic clip to fit most handheld-style wireless microphones. It's great for live panel discussions, lectures and more. Learn more...
Gator GFW-MIC-6TRAY 6 Microphone Tray
Gator GFW-MIC-6TRAY 6 Microphone Tray
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Got your hands full with handheld mics? Keep up to 6 mics stage-ready with this Gator mic tray. Made from steel, it threads onto a standard microphone stand. Learn more...
Gator GU-REC-ZOOMH5 Titan Waterproof Zoom H5 Case
Gator GU-REC-ZOOMH5 Titan Waterproof Zoom H5 Case
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Keep your Zoom H5 recorder safe. The Gator GU-REC-ZOOMH5 Titan case features a powerclaw latching system, waterproof design, and soft-grip comfort handle. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZY-1XFG. Llame Gratis en Español: 844-432-7449
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!