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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has been my go to musical instrument provider for all my needs with flexible payment options and great customer service." - Customer on October 1, 2019
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Ernie Ball Flextune Clip-On Tuner
Ernie Ball Flextune Clip-On Tuner
New from $16.99 SAVE 48%
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on orders $59.00+ details
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Clip on and tune up! Ernie Ball's Flextune offers a big LCD screen for clear readout and a 360-degree pivot arm for easy positioning on your guitar. Learn more...
Gator GT-KEMPER-PRPH Transit Bag For Kemper Amps
Gator GT-KEMPER-PRPH Transit Bag For Kemper Amps
New from $129.99 SAVE 37%
or 6 payments
of $21.67
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Transport your Kemper Profiler amp head, remote and expression pedal safely and in style with this rugged, weather-resistant Gator Transit Series carry bag. Learn more...
Ernie Ball Power Slinky RPS Nickel Wound Electric Guitar Strings (11-48 Gauge)
Ernie Ball Power Slinky RPS Nickel Wound Electric Guitar Strings (11-48 Gauge)
New from $5.95 SAVE 47%
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Install these RPS strings on your guitar to power through gigs with confidence. The durable Reinforced Plain Strings help keep you in tune the whole set. Learn more...
Ernie Ball Slinky Classic Rock N Roll Pure Nickel Electric Guitar Strings
Ernie Ball Slinky Classic Rock N Roll Pure Nickel Electric Guitar Strings
New from $6.99 SAVE 39%
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The original sound of rock 'n' roll was created with pure nickel strings. Capture the essence of the era with these heavy-duty 11-48 gauge Power Slinkys. Learn more...
Ernie Ball Neoprene Polylock Comfort Guitar Strap
Ernie Ball Neoprene Polylock Comfort Guitar Strap
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For a higher level of comfort and security, the Ernie Ball Neoprene strap not only redistributes instrument weight, it adds a Polylock end for strap buttons. Learn more...
Seymour Duncan Active Mag In-Hole Acoustic Pickup
Seymour Duncan Active Mag In-Hole Acoustic Pickup
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Install a pickup on your guitar easily and quickly, without damaging or modifying the instrument, with the Seymour Duncan Active Mag in-hole acoustic pickup. Learn more...
Gator GC-GSMINI Hard Case for Taylor GS Mini
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Protect your Taylor GS Mini! The Gator GC-GSMINI Hard Case's heavy-duty construction and EPS foam padding is specifically designed to fit this guitar. Learn more...
Ernie Ball Clear and Silver Ernesto Palla Nylon Acoustic Strings
Ernie Ball Clear and Silver Ernesto Palla Nylon Acoustic Strings
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These Ernie Ball Clear and Silver nylon strings will add rich clarity and easy playability to your classical guitar and are great for an array of styles. Learn more...
Gator Frameworks Standley Clip-On Acoustic Guitar Stand
New from $21.99 SAVE 26%
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Need a guitar stand on the go? The compact Gator Standley stand clips on to your acoustic guitar and provides a stable platform wherever you set it down. Learn more...
Ernie Ball CradleTune Chromatic Tuner
Ernie Ball CradleTune Chromatic Tuner
New from $32.95 SAVE 30%
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Save time during string changes and setups with the Ernie Ball CradleTune! This smart device props up your guitar neck and acts as a clip-on tuner. Learn more...
Ernie Ball Super Slinky Nickel Wound Short Scale Electric Bass Strings
Ernie Ball Super Slinky Nickel Wound Short Scale Electric Bass Strings
New from $19.99 SAVE 49%
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Give your short-scale bass an even looser feel with these Ernie Ball strings! Their Super Slinky gauges mean you'll have an even easier time fretting. Learn more...
Gator GFW-GTR-PI Frameworks Pick and Slide Holder
Gator GFW-GTR-PI Frameworks Pick and Slide Holder
New from $6.59 SAVE 45%
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Keep your bandmates close and your picks closer. This pick and slide holder clips on to a mic stand and securely grips your picks for easy access. Learn more...
Ernie Ball 5-String Banjo Strings
Ernie Ball 5-String Banjo Strings
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Need to string up your 5-string banjo? Get long string life and excellent sound quality with Ernie Ball, who has been making strings for over 50 years. Learn more...
Vox AC30HW2 Hand-Wired Guitar Combo Amplifier (30 Watts, 2x12")
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New from $1,899.99 SAVE 26%
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Hear why Vox is calling their Hand-Wired Series "the ultimate amp." An all-tube, 2-channel design, the Vox AC30HW2 combo shines with any style of playing. Learn more...
Seymour Duncan La Super Rica Fuzz Pedal
Seymour Duncan La Super Rica Fuzz Pedal
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La Super Rica lets you cook up your fuzz just how you like it -- set the mid frequency and boost or cut it, then switch between, fat, flat or lean low-end. Learn more...
Gator GT-UNIVERSALOX Bag for UA OX Interface
Gator GT-UNIVERSALOX Bag for UA OX Interface
New from $99.99 SAVE 37%
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Need to carry around your Universal Audio OX Box? Grab this stylish Gator bag for added protection and easy portability with a shoulder strap and handle. Learn more...
Gator GTR-ELECTRIC Transit Series Electric Guitar Case
Gator GTR-ELECTRIC Transit Series Electric Guitar Case
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Keep your guitar safe and secure while traveling, and look good doing it! This Transit Series case features a durable weather-resistant fabric exterior. Learn more...
Ernie Ball Prodigy Teardrop Guitar Picks (6-Pack)
Ernie Ball Prodigy Teardrop Guitar Picks (6-Pack)
New from $9.99 SAVE 33%
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A machine-beveled edge and teardrop shape make this Ernie Ball Prodigy pick a great choice for shredders who need precise articulation and control. Learn more...
Ernie Ball Pedal Steel Strings
Ernie Ball Pedal Steel Strings
New from $9.99 SAVE 40%
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Get the best sound out of your pedal steel. Ernie Ball pedal steel strings use steel core and nickel-plated steel wrap wire for consistency and pure tone. Learn more...
Ernie Ball Pick Buddy Guitar Pick Holder
Ernie Ball Pick Buddy Guitar Pick Holder
New from $6.95 SAVE 28%
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This pick holder sticks to your guitar or bass so you always have a pick at hand. The adhesive-free suction design leaves no residue on your instrument. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!