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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds.com is the best company to deal with. They have the best customer service and they understand musicians. They are not just another retail company. I'm a customer for life." - Customer on December 2, 2019
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Godin A6 Ultra Acoustic-Electric Guitar (with Gig Bag)
New from $995.00 SAVE 19%
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This hybrid acoustic-electric gives you the best of both worlds, with a chambered body, thin neck, 16" radius fretboard and a humbucker in the neck position. Learn more...
Seymour Duncan PowerStage 170 Guitar Amplifier Pedal (170 Watts)
Seymour Duncan PowerStage 170 Guitar Amplifier Pedal (170 Watts)
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Seymour Duncan's PowerStage 170 is a 170-watt amp in pedal form. Simply connect to a cab, bring your guitar and pedals, and you're ready to rock! Learn more...
Alvarez MDA66SHB Masterworks Dreadnought Acoustic Guitar (with Case)
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With a solid African mahogany top, back and sides, this dreadnought produces a refined midrange. The Acacia koa binding only adds to the guitar's beauty. Learn more...
Alvarez MD60EBG Masterworks Acoustic-Electric Guitar (with Case)
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This Alvarez MD60EBG's booming dreadnought tone is articulated by its LR Baggs Element VTC pickup for clear, articulate tone on any stage. Learn more...
Alvarez Yairi DYMR70 Masterworks Dreadnought Acoustic Guitar (with Case)
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This Yairi-built guitar is nothing short of a masterpiece! A special group of luthiers handcrafted the DYMR70 dreadnought to deliver amazing tone. Learn more...
Gator GTSA-GTRDREAD TSA Series ATA Molded Polyethylene Dreadnought Acoustic Guitar Case
Gator GTSA-GTRDREAD TSA Series ATA Molded Polyethylene Dreadnought Acoustic Guitar Case
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Flight-ready and extremely tough, this Gator acoustic guitar case fits most dreadnoughts and is made from military-grade polyethylene for rugged protection. Learn more...
Gator Aluminum XL Pedalboard (with Bag)
Gator Aluminum XL Pedalboard (with Bag)
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This extra-large Gator pedalboard runs on a slight incline for easy access to your top-row pedals, and neatly fits into its included gig bag in between gigs. Learn more...
Gator G-BUS-8-US Pedal Board Power Supply
Gator G-BUS-8-US Pedal Board Power Supply
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Power up to 11 of your pedals with the Gator G-BUS-8! This power supply features eight 9V outlets and three 18V outputs in a small-footprint chassis. Learn more...
Gator GBONE The Bone Pedalboard Case
Gator GBONE The Bone Pedalboard Case
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Safely transport up to five stompboxes with this pedalboard and carrying case. It comes with a 9-volt daisy chain power supply. Learn more...
Gator GW-JM ELEC Journeyman Electric Guitar Deluxe Wood Case
Gator GW-JM ELEC Journeyman Electric Guitar Deluxe Wood Case
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Made to fit electric guitars, Gator's sturdy-yet-stylish wood case protects your instrument with a plush, crushed-velvet-covered, foam-padded interior. Learn more...
Alvarez Cadiz Classical Acoustic-Electric Guitar
Alvarez Cadiz Classical Acoustic-Electric Guitar
New from $499.99 SAVE 33%
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This Alvarez CC7CE Cadiz classical guitar sings with the help of a graduated solid AA Sitka spruce top, a treble bar and custom-cut asymmetrical fan bracing. Learn more...
Hotone Binary IR Cab Guitar Speaker Cabinet Simulator
Hotone Binary IR Cab Guitar Speaker Cabinet Simulator
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Plug in anywhere and experience natural cab feel with Hotone's Binary IR cabinet emulator! It includes over 100 models, so you're sure to find one you like. Learn more...
Godin DS-1 Daryl Stuermer Signature Electric Guitar (with Gig Bag)
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For demanding situations, you need a high-performance guitar like this Daryl Stuermer signature model. A gorgeous AA flamed maple top adds stylish flair. Learn more...
Hotone Binary Amp Guitar Amplifier Modeling Simulator
Hotone Binary Amp Guitar Amplifier Modeling Simulator
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Experience the sound of 16 amp models and cabs with the Hotone Binary Amp Simulator. An on-board effects loop makes it easy to integrate into your rig. Learn more...
Gator GWE-ACOU-3/4 Wood Acoustic Guitar Case
Gator GWE-ACOU-3/4 Wood Acoustic Guitar Case
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Finding the right case for your small-body acoustic guitar can be tricky. Gator ends your search with this hardshell case made to fit a 3/4-size guitar. Learn more...
Seymour Duncan SHR-1n Hot Rails Strat Pickups
Seymour Duncan SHR-1n Hot Rails Strat Pickups
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Using a strong ceramic magnet and overwound coils, the Seymour Duncan SHR-1n Hot Rails Strat pickup dishes out huge, well-balanced humbucker-esque tones. Learn more...
Alvarez AGW77AR Grand Auditorium Artist Series Armrest Acoustic Guitar
 
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Play comfortably for hours thanks to this Alvarez AGW77AR's flamed maple beveled armrest, beautifully contrasted against its bursted walnut top. Learn more...
Alvarez Yairi DYM70 Masterworks Dreadnought Acoustic Guitar (with Case)
(1)
 
Like New $1,724.00
Only 1 Left!
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This traditional-style dreadnought is filled with detailed features like its direct-coupled bridge that gives it a well-balanced tone. Learn more...
Hotone Patch Kommander 4-Channel Effect Switcher
Hotone Patch Kommander 4-Channel Effect Switcher
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Lightweight and fully programmable, the Hotone Patch Kommander gives you four true-bypass loops and a built-in input buffer for keeping your signal pristine. Learn more...
Alvarez Cadiz Classical Acoustic Guitar
Alvarez Cadiz Classical Acoustic Guitar
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Developed after an intense study of Spanish luthiers like Ramirez and Torres, this Alvarez CC7 Cadiz is lightweight and features asymmetrical fan bracing. Learn more...
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
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Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!