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800-ZZOUNDS (800-996-8637)
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Hours of Operation (EST)
  • Mon, Tue, Wed, Thur, Fri 7:30AM - 11:30PM
  • Sat, Sun 9:00AM - 10:00PM
Free shipping on every order: no minimum, no exclusions. Fast 2-day shipping: free on 90% of orders.
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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is the most customer friendly and very professional service. Their prices are great and the payment plans they have are top notch. I refer this company to all my friends that are in the process of buying any musical instrument." - Customer on October 3, 2019
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Gator GC-BANJO-XL Deluxe ABS Fit-All Banjo Case
Gator GC-BANJO-XL Deluxe ABS Fit-All Banjo Case
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New from $129.99 SAVE 37%
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From tenor banjos to plectrum models, just about any banjo will fit in this Gator case. Its hard ABS exterior and plush interior lining keep your banjo safe. Learn more...
Gator Ukulele Hard-Shell Wood Case
Gator Ukulele Hard-Shell Wood Case
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Gator's hard-shell ukulele case porvides excellent protection for your instrument thanks to its tough, plywood exterior and plush interior. Learn more...
Gator GLMANDOLIN Lightweight Mandolin Case
Gator GLMANDOLIN Lightweight Mandolin Case
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New from $89.99 SAVE 37%
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The protection of a hard case meets the utility of a gig bag with this Gator mandolin case. Its soft exterior has a heavily padded foam interior. Learn more...
On-Stage IHH1020 Harmonica Holder
On-Stage IHH1020 Harmonica Holder
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Perfect for multi-instrumentalists, this harmonica holder allows hands-free playing. This holder easily fits 10-20 hole harmonicas up to 6 1/2" in length. Learn more...
Kala Makala Soprano Ukulele
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Kick your ukulele career into action. The Kala makala soprano ukulele is a great choice for beginners. Learn more...
On-Stage VS7200 Violin Hanger for Music Stands
On-Stage VS7200 Violin Hanger for Music Stands
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This padded yoke, sized specifically for a violin neck, utilizes a bow holder and u-mount clamp that's perfect for attaching to any music or mic stand. Learn more...
Gator GB-4G-UKE CON 4G Concert Ukulele Gig Bag
Gator GB-4G-UKE CON 4G Concert Ukulele Gig Bag
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Carry your uke without worrying about dust, moisture, or clumsy morons! Gator's GB-4G-UKE CON 4G ukelele bag has padding and reinforcement for extra comfort. Learn more...
On-Stage GBU4204 Concert Ukulele Gig Bag
On-Stage GBU4204 Concert Ukulele Gig Bag
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Got places to be? Place your concert ukulele in this backpack-style gig bag. It has a sturdy, weatherproof nylon exterior. Learn more...
On-Stage GA250 Ukulele Humidifier
On-Stage GA250 Ukulele Humidifier
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Don't let changes in humidity ruin your ukulele. The On Stage GA250 humidifier hangs between the strings and soundhole, and dispenses even moisture. Learn more...
On-Stage GBU4203 Soprano Ukulele Gig Bag
On-Stage GBU4203 Soprano Ukulele Gig Bag
New from $17.95 SAVE 40%
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Protect your soprano ukulele when you're not ukeing out -- stash it in this On-Stage gig bag, with a water repellent exterior and sturdy double stitching. Learn more...
On-Stage VNK5600 Violin Super Saver Kit
On-Stage VNK5600 Violin Super Saver Kit
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Get everything you need to clean and maintain your violin. This kit comes with rosin, shoulder rest, polishing cloths, polish, and fingerboard markers. Learn more...
On-Stage VAK5600 Viola Super Saver Kit
On-Stage VAK5600 Viola Super Saver Kit
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Get everything you need to clean and polish your viola -- all in one kit. The Viola Super Saver Kit will be your instrument's lifesaver! Learn more...
On-Stage CEK5600 Cello Super Saver Kit
On-Stage CEK5600 Cello Super Saver Kit
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Make sure your cello is in tip-top shape with this Super Saver Kit. Give your favorite string instrument a shiny finish with the included Magic Touch polish. Learn more...
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZR-SGLP. Llame Gratis en Español: 844-432-7449
Martes 9AM a 7PM EST
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Follow zZounds on:
Shop with those who respect your privacy — we do. Copyright © 1996-2019, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Please enter your shipping zip code:
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!