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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds customer service is outstanding. The ordering process is simple and straight forward and they stand behind their products. The 45 day return policy is amazing and the interest free financing is helpful. I have purchased several guitars now from zZounds and I have never been disappointed." - customer on May 30, 2019
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Cerwin-Vega CVE18S Powered Subwoofer (1000 Watts, 1x18")
(2)
New from $699.00 SAVE 40%
or 12 payments
of $58.25
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In Stock
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Pair this 18" powered sub with Cerwin-Vega CVE tops for a full-range portable sound system. Live/PA and Club/DJ modes get the most out of your 1000 watts. Learn more...
Cerwin-Vega CVX21S Powered Subwoofer
(1)
New from $1,299.00 SAVE 39%
or 12 payments
of $108.25
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In Stock
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Trust the bass experts at Cerwin-Vega to deliver this beast of a PA subwoofer! The CVX21S sub pushes 2000 watts of Class D power through a mighty 21" driver. Learn more...
Cerwin-Vega CVE15 Powered Loudspeaker (1000 Watts, 1x15")
Cerwin-Vega CVE15 Powered Loudspeaker (1000 Watts, 1x15")
New from $499.00 SAVE 39%
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of $62.38
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Only 34 pounds, this 15" powered PA speaker gives you 2 XLR-1/4" inputs with level controls, 5 easy-to-use DSP modes, and 1000 watts of Class D power on tap. Learn more...
Eminence Delta 10 Speaker (350 Watts, 10")
Eminence Delta 10 Speaker (350 Watts, 10")
New from $89.99 SAVE 30%
or 4 payments
of $22.50
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Made for midrange frequency, this speaker from Eminence can handle 700 watts of program power and has 63Hz-3.7kHz frequency response. Learn more...
Cerwin-Vega EL-36DP Powered Earthquake Subwoofer
(3)
New from $1,199.00 SAVE 39%
or 12 payments
of $99.92
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It's Cerwin-Vega's classic folded-horn subwoofer -- reimagined in a self-powered design. Forget the power amps and plug in this 2000-watt active PA sub! Learn more...
Eminence Kilomax 18 Bass Speaker (1250 Watts, 18")
Eminence Kilomax 18 Bass Speaker (1250 Watts, 18")
New from $284.99 SAVE 14%
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of $47.50
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The Eminence Kilomax 18 offers serious bass response. Able to handle up to 1250 watts, the Eminence Kilomax 18 is your gateway to major bass. Learn more...
QSC E218SW Passive, Unpowered Subwoofer
QSC E218SW Passive, Unpowered Subwoofer
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New from $1,199.99 SAVE 26%
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of $66.67
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Expect huge sound from QSC's E218SW subwoofer! Loaded with dual 18" drivers, this high-performance passive E Series sub handles 1600 watts continuous power. Learn more...
Cerwin-Vega CVXL215 Dual Powered Speaker
(1)
New from $1,299.00 SAVE 39%
Like New $964.95 SAVE 55%
or 12 payments
of $108.25
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Only 1 Left!
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Build a no-compromises PA. Cerwin-Vega's 1500-watt dual 15" full-range speaker features a wood enclosure, 3-channel mixer and easy-to-use Main/Monitor modes. Learn more...
QSC CP Series Soft Padded Loudspeaker Tote Bag
QSC CP Series Soft Padded Loudspeaker Tote Bag
New from $69.99 SAVE 20%
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of $11.67
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Traveling to the gig with your QSC CP speakers? These soft, padded tote bags fit perfectly and protect your speakers from scratches and dust. Learn more...
Eminence Kappa Pro-10A Speaker (500 Watts)
Eminence Kappa Pro-10A Speaker (500 Watts)
New from $134.99 SAVE 27%
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of $33.75
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In Stock
Free 2-Day Shipping
An ideal replacement driver for your 10-inch PA midwoofer, the Eminence Kappa Pro-10A handles up to 1000 watts, reproducing from 102 Hz to 2 kHz. Learn more...
Cerwin-Vega CVE12 Powered Loudspeaker (1000 Watts, 1x12")
Cerwin-Vega CVE12 Powered Loudspeaker (1000 Watts, 1x12")
(1)
New from $399.00 SAVE 40%
or 8 payments
of $49.88
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In Stock
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Build a powerful, portable PA system with Cerwin-Vega CVE-12 speakers. You get a built-in mixer with 2 XLR-1/4" inputs, 5 DSP modes, and 1000 watts of power. Learn more...
Cerwin-Vega CVXL-118s Powered Subwoofer
(1)
New from $1,399.00 SAVE 39%
Like New $899.95 SAVE 61%
or 12 payments
of $116.59
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In Stock
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Bring Cerwin-Vega boom to the room with the CVXL-118s. This 2000-watt 18" powered sub features a wood enclosure with Tour Shield finish and Cardioid Mode. Learn more...
Cerwin-Vega CVi-118S Passive, Unpowered Subwoofer (1200 Watts, 1x18")
Cerwin-Vega CVi-118S Passive, Unpowered Subwoofer (1200 Watts, 1x18")
(9)
New from $399.00 SAVE 40%
Like New $339.95 SAVE 49%
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of $49.88
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In Stock
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Devised with a dedicated subwoofer configuration, this Cerwin-Vega portable, passive subwoofer spits out tight, booming bass with minimal distortion. … Learn more...
Eminence Impero 18 Replacement PA Speaker, 2,400 Watts
Eminence Impero 18 Replacement PA Speaker, 2,400 Watts
New from $269.99 SAVE 15%
Like New $244.95 SAVE 23%
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of $45.00
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In Stock
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Move some serious air with the Eminence Impero 18A high-power speaker driver. It's perfect for bass amps, full-range three-way boxes, and subwoofers. Learn more...
QSC E-112 Passive Loudspeaker (400 Watts, 1x12")
QSC E-112 Passive Loudspeaker (400 Watts, 1x12")
New from $499.99 SAVE 20%
USED $429.95 SAVE 31%
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of $62.50
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In Stock
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Trust your performance to QSC's E Series passive PA speakers. The 400-watt E112 delivers full-range sound down to 65 Hertz over an 85-degree coverage angle. Learn more...
Eminence Omega Pro 18 PA Speaker (800 Watts, 18")
Eminence Omega Pro 18 PA Speaker (800 Watts, 18")
New from $244.99 SAVE 16%
or 6 payments
of $40.84
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In Stock
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With a rigid Kapton coil former and 109 oz. ferrite magnet, the Omega Pro PA speaker was built to handle the most demanding high-power bass applications. Learn more...
QSC KLA181 Active Line Array Subwoofer
QSC KLA181 Active Line Array Subwoofer
New from $2,299.99 SAVE 19%
or 18 payments
of $127.78
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In Stock
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Your venue installation deserves the KLA181 powered subwoofer. QSC's exclusive DEEP DSP technology actively manages bass transients for extended response. Learn more...
QSC KLA12-TOTE Padded KLA12 Speaker Carry Bag
QSC KLA12-TOTE Padded KLA12 Speaker Carry Bag
New from $99.99 SAVE 20%
or 6 payments
of $16.67
details
In Stock
Free 2-Day Shipping
Carry around your QSC KLA12 speaker in this custom-fitted padded speaker bag. It includes a front pouch to store cables and other accessories. Learn more...
Cerwin-Vega CVX15 Powered Loudspeaker
New from $799.00 SAVE 39%
Like New $689.95
or 12 payments
of $66.59
details
In Stock
Free 2-Day Shipping
Fill the room with Cerwin-Vega's 1500-watt 15" PA speakers! On the back, each CVX15 has 2 mic/line inputs plus a stereo line in with individual gain knobs. Learn more...
Eminence Kilomax 15 Bass Speaker (1250 Watts, 15")
Eminence Kilomax 15 Bass Speaker (1250 Watts, 15")
New from $269.99 SAVE 15%
or 6 payments
of $45.00
details
In Stock
Free 2-Day Shipping
Characterized by a punchy low end and serious crunch, this speaker is well suited for use in any 1x15 or 2x15 monitor or subwoofer setup. Learn more...
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20M-QZLF. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!