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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Pay while you play is a huge factor for me, but your customer service and policies are also beyond what is “normal” in the guitar world." - Customer on March 28, 2019
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SKB 63 Molded Case for Gibson or Epiphone Explorer and Firebird Guitars
SKB 63 Molded Case for Gibson or Epiphone Explorer and Firebird Guitars
New from $174.99 SAVE 43%
or 6 payments
of $29.17
details
In Stock
Free 2-Day Shipping
Carry your Gibson Explorer or Firebird guitar in style. This hardshell case is constructed with molded ABS polymer and a plush-lined, foam-padded interior. Learn more...
Elixir Nanoweb Electric Guitar Strings
Elixir Nanoweb Electric Guitar Strings
New from $10.95 SAVE 45%
Play as you Pay®
on orders $59.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
Elixir Nanoweb electric strings offer reliable performance. With an average lifetime that is 3 to 5 times that of other strings, they are a great choice. Learn more...
SKB FS6 Premium Molded Case for Strat- or Tele-Style Guitars
SKB FS6 Premium Molded Case for Strat- or Tele-Style Guitars
New from $159.99 SAVE 37%
or 6 payments
of $26.67
details
In Stock
Free 2-Day Shipping
With molded plastic to fit your Strat or Tele-style guitar, this hard case is built to offer maximum protection. It features TSA locks and plush interior. Learn more...
Mojotone Rene Martinez Texas Strat Prewired PG Pickups
Mojotone Rene Martinez Texas Strat Prewired PG Pickups
(3)
New from $299.95
or 8 payments
of $37.50
details
In Stock
Free Ground Shipping Free Ground Shipping
Get straight to the source of Texas blues with this prewired pickguard. SRV's guitar tech Rene Martinez helped design these alnico pickups for pure tone. Learn more...
SKB 66 Rectangular Molded Case for Strat- or Tele-Style Guitars
SKB 66 Rectangular Molded Case for Strat- or Tele-Style Guitars
New from $159.99 SAVE 40%
or 6 payments
of $26.67
details
In Stock
Free 2-Day Shipping
With neck support and plush protection in the interior, this lightweight case offers you the ultimate protection for your Strat or Tele-style guitar. Learn more...
SKB 35 Thin-Body Semi-Hollowbody Electric Guitar Case
SKB 35 Thin-Body Semi-Hollowbody Electric Guitar Case
(4)
New from $169.99 SAVE 38%
or 6 payments
of $28.34
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In Stock
Free 2-Day Shipping
With an EPS foam interior and indestructible latches, this guitar case is designed to safeguard your semi-hollow body guitar from loading accidents. Learn more...
SKB 62 Jaguar Jazzmaster-Shaped Hardshell Guitar Case
SKB 62 Jaguar Jazzmaster-Shaped Hardshell Guitar Case
(5)
New from $164.99 SAVE 38%
or 6 payments
of $27.50
details
In Stock
Free 2-Day Shipping
With molded-in bumpers and plush interior, this hard case perfectly fits and protects Jaguar and Jazzmaster guitars. It also features TSA locks. Learn more...
Elixir OptiWeb Electric Guitar Strings
Elixir OptiWeb Electric Guitar Strings
(1)
New from $12.99 SAVE 48%
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on orders $59.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
Elixr OptiWeb strings feature a coating with a more natural feel, for the same crisp tone as an uncoated string -- without losing long-lasting life and tone. Learn more...
Mojotone Solderless Les Paul Wiring Harness
Mojotone Solderless Les Paul Wiring Harness
New from $119.95
or 6 payments
of $20.00
details
In Stock
Free 2-Day Shipping
Install the Mojotone Les Paul wiring harness to never worry about soldering again. Push-in solderless wire connections make pickup swapping easier than ever. Learn more...
Mojotone Solderless Tele 4-Way Mod Guitar Wiring Harness
Mojotone Solderless Tele 4-Way Mod Guitar Wiring Harness
New from $79.95
or 6 payments
of $13.33
details
Coming Soon
Free Ground Shipping Free Ground Shipping
Soup-up the sound of your favorite Tele with this drop-in wiring harness. Quickly and easily swap out pickups using the push-in solderless wire connections. Learn more...
SKB 56 Molded Case for Gibson and Epiphone Les Paul Guitars
SKB 56 Molded Case for Gibson and Epiphone Les Paul Guitars
New from $164.99 SAVE 35%
or 6 payments
of $27.50
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In Stock
Free 2-Day Shipping
The SKB 56 is an excellent choice for protecting your Gibson Les Paul. Whatever type of LP you have, the SKB 56 is a great investment for protecting yours. Learn more...
Mojotone Pre-Wired Les Paul Long Shaft Wiring Kit
Mojotone Pre-Wired Les Paul Long Shaft Wiring Kit
New from $109.95
or 6 payments
of $18.33
details
In Stock
Free 2-Day Shipping
Upgrade your Les Paul or Les Paul-styled guitar with this pre-wired kit from Mojotone! Its long-shaft pots fit in Les Pauls with thicker carved tops. Learn more...
Mojotone Solderless Strat Standard Guitar Wiring Harness
Mojotone Solderless Strat Standard Guitar Wiring Harness
New from $89.95
or 6 payments
of $15.00
details
In Stock
Free 2-Day Shipping
Easily drop this wiring harness onto your Strat's pickguard for an instant upgrade. The push-in solderless wire connections make swapping pickups a breeze. Learn more...
Mojotone Vintage Taper 500k CTS Short Shaft Pot
Mojotone Vintage Taper 500k CTS Short Shaft Pot
New from $5.95
Play as you Pay®
on orders $59.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
Get a beautiful and versatile sweep when you install this Mojotone Vintage Taper 500k CTS potentiometer in your favorite guitar, thanks to its 30% taper. Learn more...
Mojotone Broadcaster Quiet Coil Telecaster Pickup Set
Mojotone Broadcaster Quiet Coil Telecaster Pickup Set
New from $169.95
or 6 payments
of $28.33
details
In Stock
Free 2-Day Shipping
Designed to mimic vintage 1950-51 Broadcaster Telecaster pickups, these Mojotone clones beautifully replicate their output -- without the 60-cycle hum. Learn more...
SKB GB66 Electric Guitar Gig Bag
SKB GB66 Electric Guitar Gig Bag
(3)
New from $44.99 SAVE 52%
Play as you Pay®
on orders $59.00+ details
In Stock
Free 2-Day Shipping
This gig bag fits any standard electric guitar like a glove. It's made with durable ballistic nylon on the outside and soft nylon padding on the inside. Learn more...
Mojotone 500k CTS Long Shaft Push-Pull Pot
Mojotone 500k CTS Long Shaft Push-Pull Pot
New from $7.95
Play as you Pay®
on orders $59.00+ details
Coming Soon
Free Ground Shipping Free Ground Shipping
With a number of wiring options and the smoothest taper and tightest tolerance possible, this Mojotone 500k is the perfect pot for modding your guitar. Learn more...
Mojotone 72 Clone Wide Range Humbucker Pickup Set
Mojotone 72 Clone Wide Range Humbucker Pickup Set
(1)
New from $249.95
or 6 payments
of $41.66
details
Only 2 Left!
Free Ground Shipping Free Ground Shipping
Outfit your Tele or Starcaster with this Mojotone clone of the original 72 "wide range" humbucker, made in the vintage-correct size to fit wide range routes. Learn more...
Mojotone Pre-Wired Tele Standard 3-Way Wiring Kit
Mojotone Pre-Wired Tele Standard 3-Way Wiring Kit
(1)
New from $69.95
or 6 payments
of $11.66
details
Only 2 Left!
Free Ground Shipping Free Ground Shipping
Whether you're building a guitar or upgrading one, this Mojotone Tele wiring kit is a great choice, giving you that classic Tele configuration. Learn more...
Mojotone Vitamin T 022uf Oil Filled Tone Cap
Mojotone Vitamin T 022uf Oil Filled Tone Cap
New from $9.95
Play as you Pay®
on orders $59.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
Recommended for your humbucker-loaded guitar, the Mojotone Vitamin T 022uf oil-filled cap will give you a lush and creamy top end with tons of clarity. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!