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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "As a session bassist there are quite a few things I need month to month that my local music store doesn't have. zZounds has the stuff I need and the payment plans help a lot. They've always given me great service and i keep coming back to them." - customer on May 31, 2019
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ESP LTD H-1001FR Electric Guitar
(1)
New from $1,049.00 SAVE 30%
or 12 payments
of $87.42
details
In Stock
Free 2-Day Shipping
Sporting a double cutaway body style made of warm mahogany with a biting maple top, the H-1001FR also features EMG 81/85 active pickups for no-nonsense tone. Learn more...
ESP LTD H-1001QM Electric Guitar
New from $949.00 SAVE 29%
or 12 payments
of $79.09
details
In Stock
Free 2-Day Shipping
High-end hardware appointments like locking tuners, a Hipshot bridge, and string-thru body design make the ESP LTD H-1001QM a rocking, top-shelf electric. Learn more...
ESP LTD M-1000E Electric Guitar
(4)
New from $949.00 SAVE 29%
Like New $799.95 SAVE 40%
or 12 payments
of $79.09
details
In Stock
Free 2-Day Shipping
Speedy players will fly up the LTD M-1000E's extra-thin neck and ebony fretboard while discovering a huge palette of tones from its EMG 81 humbuckers. Learn more...
ESP LTD BW-1 FMET Ben Weinman Electric Guitar
(3)
New from $1,549.00 SAVE 30%
or 12 payments
of $129.09
details
In Stock
Free 2-Day Shipping
Built to the Dillinger Escape Plan guitarist's specs, the ESP LTD BW-1 FMET stays perfectly in tune through bends and vibrato, thanks to the EverTune bridge. Learn more...
ESP LTD MH10 Electric Guitar (with Gig Bag)
ESP LTD MH10 Electric Guitar (with Gig Bag)
New from $199.00 SAVE 29%
or 6 payments
of $33.17
details
In Stock
Free 2-Day Shipping
Perfect for beginners, the MH10 offers comfortable playability and rock-solid tone at a fantastic price. A pair of ESP-designed pickups crank out hot tones. Learn more...
ESP LTD MH203QM Electric Guitar
ESP LTD MH203QM Electric Guitar
(1)
New from $469.00 SAVE 30%
or 8 payments
of $58.63
details
In Stock
Free 2-Day Shipping
Get your hands on a high-quality axe with a fantastic sound at an affordable price. The MH203QM's HSS pickup configuration offers a variety of sweet tones. Learn more...
ESP Tombstone Case for M, MH, and H Models
ESP Tombstone Case for M, MH, and H Models
(1)
New from $219.00 SAVE 30%
or 6 payments
of $36.50
details
In Stock
Free Ground Shipping Free Ground Shipping
Tired of carrying your guitar in a boring case? Try carrying your ESP M, MH, or H model guitar in this eye-catching Tombstone case. Learn more...
ESP LTD Eclipse EC1000FM Fluence Electric Guitar
(2)
New from $999.00 SAVE 29%
or 12 payments
of $83.25
details
In Stock
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Crystal-clear Fishman Fluence humbuckers plus a modern, attention-grabbing design make the ESP LTD Eclipse EC1000FM electric guitar a capable modern rocker. Learn more...
ESP LTD Kirk Hammett KH202 Electric Guitar, Left-Handed
ESP LTD Kirk Hammett KH202 Electric Guitar, Left-Handed
New from $499.00 SAVE 30%
or 8 payments
of $62.38
details
In Stock
Free 2-Day Shipping
Start riffing today! The ESP LTD Kirk Hammett lefty signature is ready to rock with a Floyd Rose bridge, Kirk's skull-and-bones inlays and LH-301 pickups. Learn more...
ESP LTD CSTFF Case for George Lynch GL200MT
ESP LTD CSTFF Case for George Lynch GL200MT
(1)
New from $169.00 SAVE 30%
or 6 payments
of $28.17
details
In Stock
Free Ground Shipping Free Ground Shipping
Designed to fit your George Lynch guitar, this case is form-fitted for ultimate protection on the road, in the studio, or in storage. Learn more...
ESP LTD Glenn Tipton GT-600 Electric Guitar
New from $1,349.00 SAVE 29%
or 12 payments
of $112.42
details
In Stock
Free 2-Day Shipping
Glenn Tipton's GT-600 screams for vengeance with his signature EMG pickups and holds tune thanks to a Kahler tremolo and locking tuners. Learn more...
ESP LTD EC10 10 Series Electric Guitar
ESP LTD EC10 10 Series Electric Guitar
(6)
New from $189.00 SAVE 30%
Like New $134.95 SAVE 50%
or 6 payments
of $31.50
details
In Stock
Free 2-Day Shipping
Perfect for beginners, this guitar sings with dual humbucker pickups whose output outweighs the price. Learn more...
ESP LTD EC256 Electric Guitar, Left-Handed
ESP LTD EC256 Electric Guitar, Left-Handed
(1)
New from $449.00 SAVE 30%
or 8 payments
of $56.13
details
In Stock
Free 2-Day Shipping
With a flamed maple top, mahogany body and ESP designed passive pickups, the ESP LTD EC256 left-handed guitar brings classic feel to the modern rock player. Learn more...
ESP LTD EC1001TCTM Electric Guitar
New from $1,099.00 SAVE 30%
or 12 payments
of $91.59
details
In Stock
Free 2-Day Shipping
With a full-thickness mahogany body, maple cap and a set of EMG TWIN pickups, this EC1001TCTM offers the perfect balance of vintage feel and modern tone. Learn more...
ESP LTD EC-1000 Koa Limited Edition Electric Guitar
(3)
New from $1,049.00 SAVE 29%
or 12 payments
of $87.42
details
In Stock
Free 2-Day Shipping
A metal favorite gets a tropical twist -- this limited-run LTD EC-1000 features a striking koa top and gets raunchy tone from its Seymour Duncan humbuckers. Learn more...
ESP LTD Alexi 600 Greeny Signature Electric Guitar
New from $1,199.00 SAVE 30%
or 12 payments
of $99.92
details
Only 2 Left!
Free Ground Shipping Free Ground Shipping
Alexi Laiho of Children of Bodom brings you his metal machine! The ESP LTD Alexi 600 uses a single EMG HZF-H2 passive pickup, a Floyd Rose and Grover tuners. Learn more...
ESP LTD EX-200 Electric Guitar
ESP LTD EX-200 Electric Guitar
New from $449.00 SAVE 30%
or 8 payments
of $56.13
details
In Stock
Free 2-Day Shipping
Want a unique look and tone to match? The ESP LTD EX-200 guitar features a roasted jatoba fingerboard, ESP humbucking pickups and set-neck construction. Learn more...
ESP LTD M-400 Electric Guitar
New from $749.00 SAVE 30%
or 12 payments
of $62.42
details
Only 2 Left!
Free Ground Shipping Free Ground Shipping
Rip into a shred-worthy axe without spending a fortune. The ESP LTD M-400 has an extra thin flat neck, a comfortable, contoured body, and EMG 81/85 pickups. Learn more...
Elixir Optiweb 7-String Electric Guitar Strings
Elixir Optiweb 7-String Electric Guitar Strings
New from $14.95
Play as you Pay®
on orders $59.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
7-stringers deserve the same Elixir durability acoustic players have enjoyed for years. The thin Optiweb coating offers a long life without hindering tone. Learn more...
ESP LTD BK600 Bill Kelliher Electric Guitar
(3)
New from $1,149.00 SAVE 30%
Like New $969.95 SAVE 40%
or 12 payments
of $95.75
details
Only 1 Left!
Free 2-Day Shipping
Mastodon guitarist Bill Kelliher's signature BK600 gets clear definition from its Lace Dissonant Aggressor pickups, even with gargantuan gain levels. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20N-P5JM. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!