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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds was great to do business with! Best price, prompt delivery and easy to communicate with. Thank you zZounds!" - customer on July 8, 2019
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ESP LTD KH202 Kirk Hammett Signature Electric Guitar
New from $499.00 SAVE 30%
or 8 payments
of $62.38
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Ask not for whom the LTD KH-202 tolls. This Kirk Hammett-approved ESP is built to shred, with a fast-playing maple neck, LH-301 humubuckers and a Floyd Rose. Learn more...
ESP LTD MH-1001NT Electric Guitar
(4)
New from $999.00 SAVE 29%
or 12 payments
of $83.25
details
Only 2 Left!
Free 2-Day Shipping
The MH-1001NT's 25.5" scale and hardtail bridge make it ideal for drop-tuned chugging. Its EMG 81/85 humbuckers ensure you sound clear at the lowest depths. Learn more...
Jackson Pro Series Soloist SL7 HT Hardtail Electric Guitar, 7-String
(3)
New from $949.99 SAVE 26%
or 12 payments
of $79.17
details
In Stock
Free 2-Day Shipping
Hot-rodded with Seymour Duncan SH-6 pickups for teeth-rattling punch and individual string clarity, the Jackson Pro SL7 HT is aggressive and sustain-happy. Learn more...
ESP LTD KH602 Kirk Hammett Signature Electric Guitar
New from $1,099.00 SAVE 30%
or 12 payments
of $91.59
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In Stock
Free 2-Day Shipping
The ESP LTD KH-602 offers tone and attitude fit for Kirk Hammett. With EMG KH Bone Breaker pickups and a Floyd Rose, this ESP lets you ride the lightning. Learn more...
Jackson JS Series Monarkh SC JS22Q, Amaranth Fingerboard
Jackson JS Series Monarkh SC JS22Q, Amaranth Fingerboard
New from $299.99 SAVE 25%
or 8 payments
of $37.50
details
Only 2 Left!
Free 2-Day Shipping
A cutting-edge design with pure power under the hood, this Jackson JS Series Monarkh has a slightly shorter 24.75" scale length and bolt-on maple speed neck. Learn more...
Jackson Molded Multi Guitar Case
Jackson Molded Multi Guitar Case
New from $184.99 SAVE 22%
or 6 payments
of $30.84
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In Stock
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This uniquely molded hard case is designed to fit and protect Jackson's crazy designs. It is designed for modern Jackson guitars. Learn more...
ESP LTD Eclipse EC-258 Electric Guitar, 8-String
ESP LTD Eclipse EC-258 Electric Guitar, 8-String
New from $469.00 SAVE 30%
Like New $394.95 SAVE 41%
or 8 payments
of $58.63
details
In Stock
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Belt out some of the raunchiest tones known to man with the EC-258 8-stringer. A pair of LH-308 humbuckers produce tones so fat they're borderline unhealthy. Learn more...
ESP LTD BW-1 FMET Ben Weinman Electric Guitar
(3)
New from $1,549.00 SAVE 30%
or 12 payments
of $129.09
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Built to the Dillinger Escape Plan guitarist's specs, the ESP LTD BW-1 FMET stays perfectly in tune through bends and vibrato, thanks to the EverTune bridge. Learn more...
Godin xtSA Koa Synth Access Electric Guitar (with Gig Bag)
(2)
New from $1,325.00 SAVE 14%
Like New $1,119.00 SAVE 27%
or 12 payments
of $110.42
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In Stock
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A Roland guitar synth output, onboard preamp, and 3-band EQ power the dynamic and unique acoustic and electric sounds found in this versatile guitar. Learn more...
Jackson X Series Soloist SLX Electric Guitar, Laurel Fingerboard
(3)
New from $699.99 SAVE 26%
or 12 payments
of $58.34
details
In Stock
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Hot like lava, the volcanic SLX Crackle features striking finishes, a graphite-reinforced neck and a pair of searing Duncan Designed HB-103N and B pickups. Learn more...
Jackson JS Series Rhoads JS32T Electric Guitar, Amaranth Fingerboard
Jackson JS Series Rhoads JS32T Electric Guitar, Amaranth Fingerboard
(1)
New from $249.99 SAVE 24%
or 6 payments
of $41.67
details
In Stock
Free 2-Day Shipping
Capture the essence of Randy Rhoads at an incredible value. The V-shaped JS32T is equipped with a pair of high-output humbuckers and a dependable Floyd Rose. Learn more...
ESP E-II MIINT Electric Guitar (with Case)
(5)
New from $1,699.00 SAVE 37%
or 12 payments
of $141.59
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In Stock
Free 2-Day Shipping
This neck-through ESP E-II M-II is loaded with dual EMG 81 pickups and a Floyd Rose locking tremolo for high gain, rock-solid shredding that stays in tune. Learn more...
Jackson JS Series Dinky JS11 Electric Guitar, Amaranth Fingerboard
Jackson JS Series Dinky JS11 Electric Guitar, Amaranth Fingerboard
(1)
New from $149.99 SAVE 29%
or 6 payments
of $25.00
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In Stock
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Get Jackson tone, style, and playability for a Dinky little price! The JS11 features high-output ceramic-magnet pickups and a graphite-reinforced maple neck. Learn more...
Jackson Molded Case for Dinky and Soloist Guitars
Jackson Molded Case for Dinky and Soloist Guitars
(7)
New from $174.99 SAVE 24%
Like New $164.95 SAVE 29%
or 6 payments
of $29.17
details
In Stock
Free 2-Day Shipping
Make sure your Jackson guitar is pristine as you melt faces -- get your trusty Dinky or Soloist from gig to gig safely in this molded Jackson guitar case! Learn more...
Jackson JS Series King V JS32T Electric Guitar, Amaranth Fingerboard
Jackson JS Series King V JS32T Electric Guitar, Amaranth Fingerboard
(1)
New from $249.99 SAVE 24%
or 6 payments
of $41.67
details
In Stock
Free 2-Day Shipping
Riff first and take names later. This JS-Series King V has a duo of Jackson high-output humbuckers and a sturdy TOM-style bridge with strings-through-body. Learn more...
ESP LTD EC-1000S Fluence Electric Guitar
(2)
New from $949.00 SAVE 30%
or 12 payments
of $79.09
details
In Stock
Free 2-Day Shipping
Powered by Fishman Fluence humbuckers for unmatched clarity and articulation with low noise, the ESP LTD EC-1000S electric guitar excels at high-gain music. Learn more...
Elixir Nanoweb Electric Guitar Strings
Elixir Nanoweb Electric Guitar Strings
New from $10.95 SAVE 45%
Play as you Pay®
on orders $59.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
Elixir Nanoweb electric strings offer reliable performance. With an average lifetime that is 3 to 5 times that of other strings, they are a great choice. Learn more...
ESP LTD Brian Head Welch SH-7 Electric Guitar, 7-String
(1)
New from $1,499.00 SAVE 30%
Like New $1,254.00 SAVE 41%
or 12 payments
of $124.92
details
In Stock
Free 2-Day Shipping
Set your inner freak loose with the Head signature 7-string. An Evertune bridge keeps you in tune, and Fishman Fluence pickups offer a wide range of sounds. Learn more...
ESP LTD KHWZ Kirk Hammett White Zombie Electric Guitar (with Case)
(8)
New from $1,249.00 SAVE 30%
or 12 payments
of $104.09
details
In Stock
Free Ground Shipping Free Ground Shipping
Featuring a graphic from the classic Bela Lugosi horror film "White Zombie," this killer axe is loaded with a Floyd Rose and EMG KH Bone Breaker humbuckers. Learn more...
Jackson JS Series Dinky Arch Top JS32Q DKA Electric Guitar, Rosewood Fingerboard
Jackson JS Series Dinky Arch Top JS32Q DKA Electric Guitar, Rosewood Fingerboard
(2)
New from $329.99 SAVE 25%
or 8 payments
of $41.25
details
Only 2 Left!
Free 2-Day Shipping
With a flashy quilted maple top, scorching Jackson high-output humbuckers, and a licensed Floyd Rose trem, this arch-top Jackson Dinky is equipped to shred. Learn more...
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

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NOTE: If you ship this item to a business address, it will arrive on Monday, 7/22. Deliveries to business addresses take place Monday through Friday.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!