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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "They have a very good website, deliver as expected and have a clear communication throughout." - Customer on July 19, 2020
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Boss TU-3 Chromatic Tuner Pedal
Boss TU-3 Chromatic Tuner Pedal
New from $99.99 SAVE 33%
or 4 payments
of $25.00
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The Boss of tuner pedals! With accurate tuning over a wide range and a super-bright LED meter, it's no wonder the Boss TU-3 tuner is on so many pedalboards. Learn more...
Boss TU-3W Waza Craft Chromatic Tuner Pedal
Boss TU-3W Waza Craft Chromatic Tuner Pedal
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New from $149.99 SAVE 33%
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of $37.50
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Featuring the same tuning precision as the original TU-3, the Waza Craft version also adds the option to switch the buffer off for a true bypassed signal. Learn more...
Dunlop DGT102 Complete Guitar Setup Tool Kit
Dunlop DGT102 Complete Guitar Setup Tool Kit
New from $79.99 SAVE 33%
or 4 payments
of $20.00
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In Stock
Free 2-Day Shipping
Get everything you need to take care of your guitar -- all in a handy pouch! This Dunlop setup tool kit has all you need to get your guitar playing great. Learn more...
Boss TU-3S Chromatic Tuner Pedal
Boss TU-3S Chromatic Tuner Pedal
New from $99.99 SAVE 33%
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In Stock
Free 2-Day Shipping
If pedalboard space is at a premium, look to the TU-3S for your tuning needs. This unique design nixes the pedal switch for simple, compact operation. Learn more...
DSM Noisemaker Simplifier Preamp and Stereo Cab Simulator
DSM Noisemaker Simplifier Preamp and Stereo Cab Simulator
New from $299.00
or 4 payments
of $74.75
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In Stock
Free Ground Shipping Free Ground Shipping
Want to play through a legendary amp? The DSM Noisemaker Simplifier recreates versions of legendary amplifier preamps all in one pedalboard-friendly box. Learn more...
DSM Noisemaker OmniCab Cabinet Simulator Pedal
DSM Noisemaker OmniCab Cabinet Simulator Pedal
New from $249.95
Like New $209.95 SAVE 16%
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of $62.49
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Wish your cab could do more? The DSM Noisemaker OmniCab pedal simulates an array of cabinet types and sizes with adjustable parameters. Learn more...
DSM Noisemaker OmniCab Mini Cabinet Simulator Pedal
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New from $159.95
or 4 payments
of $39.99
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Optimize or transform the sound of your amp with the DSM Noisemaker OmniCab Mini pedal. Its XLR and 1/4" jacks make it great for stage and studio. Learn more...
Dunlop DGT202 Complete Bass Setup Tool Kit
Dunlop DGT202 Complete Bass Setup Tool Kit
New from $79.99 SAVE 33%
or 4 payments
of $20.00
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Coming Soon
Free Ground Shipping Free Ground Shipping
Bass setups require specialized tools. This Dunlop kit contains all you need to change strings and adjust every facet of your bass to keep it playing great! Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

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With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses across the U.S., so most shipments arrive in 2 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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