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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is awesome, simple as that. The payments are convenient, customer service is great, returns are a no-hassle affair." - Customer on October 10, 2019
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IK Multimedia iRig Stomp I/O USB Pedalboard
New from $249.99 SAVE 16%
Like New $244.95 SAVE 18%
or 6 payments
of $41.67
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Integrating a powerful iPad app and MFi-certified audio interface, the iRig Stomp I/O pedalboard puts a world of tone at your feet in the studio or on stage. Learn more...
ISP Technologies Decimator II Noise Reduction Pedal
ISP Technologies Decimator II Noise Reduction Pedal
(6)
New from $134.13 SAVE 16%
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of $22.36
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Reduce noise without losing smooth note decay. With the Decimator pedal's smooth release response, you get transparent, nearly undetectable noise reduction. Learn more...
Elixir Phosphor Bronze Nanoweb Acoustic Guitar Strings
Elixir Phosphor Bronze Nanoweb Acoustic Guitar Strings
New from $13.99
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These bronze strings feature an ultra thin Nanoweb coating that produces a bright tone and ensures a long string life. Learn more...
Elixir Nanoweb Electric Guitar Strings
Elixir Nanoweb Electric Guitar Strings
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Elixir Nanoweb electric strings offer reliable performance. With an average lifetime that is 3 to 5 times that of other strings, they are a great choice. Learn more...
Quik-Lok DX-749 Musician's Stool
Quik-Lok DX-749 Musician's Stool
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Get a stool ideal for the working musician! The Quik-Lok musician's stool is a 9-position stool for all musicians, including keyboard, guitar and orchestra. Learn more...
Elixir Nanoweb Acoustic Guitar Strings
Elixir Nanoweb Acoustic Guitar Strings
New from $12.99 SAVE 50%
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Keep your guitar sounding great for long stretches by stringing it with Elixir Nanoweb strings. Their thin coating matches the feel of traditional strings. Learn more...
ISP Technologies Decimator G String II Noise Reduction Pedal
ISP Technologies Decimator G String II Noise Reduction Pedal
(9)
New from $226.35 SAVE 16%
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Get high-performance, rackmount-quality noise reduction in a stompbox-size pedal! Link two Decimators for two channels of noise reduction or stereo setups. Learn more...
CruzTOOLS GTGTR1 GrooveTech Guitar Player Tech Kit
CruzTOOLS GTGTR1 GrooveTech Guitar Player Tech Kit
(5)
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Is your guitar set up properly? This tech kit gives you all the tools you need to keep your axe in good shape, including hex wrenches, in a portable pouch. Learn more...
Elixir Polyweb Acoustic Guitar Strings
Elixir Polyweb Acoustic Guitar Strings
New from $12.99 SAVE 53%
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Get that full-bodied, "broken-in" sound right away with these Elixir Polyweb acoustic strings. Their coating ensures lasting tone and feel. Learn more...
Elixir OptiWeb Electric Guitar Strings
Elixir OptiWeb Electric Guitar Strings
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Elixr OptiWeb strings feature a coating with a more natural feel, for the same crisp tone as an uncoated string -- without losing long-lasting life and tone. Learn more...
Kyser Quick Change Guitar Capo
Kyser Quick Change Guitar Capo
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Look ma, one hand is all it takes to change fret position for the Kyser Quick Change capo. The padded neck grip also helps protect your guitar. Learn more...
Kyser Quick Change Guitar Capo
Kyser Quick Change Guitar Capo
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Add a dash of elegance to your usual routine with this maple capo. This classy capo features the same high-performance you've come to expect from Kyser. Learn more...
Elixir HD Nanoweb Acoustic Guitar Strings
Elixir HD Nanoweb Acoustic Guitar Strings
New from $15.99 SAVE 52%
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Your fingers and ears will thank you after the first chords you strum on a fresh set of smooth and full-bodied Elixir HD Nanoweb acoustic guitar strings. Learn more...
Elixir Nanoweb Stainless Steel 5-String Electric Bass Strings
Elixir Nanoweb Stainless Steel 5-String Electric Bass Strings
New from $45.99
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Get bright, stainless tone, deep lows and an extended lifespan from this long scale Elixir Nanoweb stainless steel 5-string electric bass string set. Learn more...
Elixir Nickel Plated Steel Polyweb Electric Guitar Strings
Elixir Nickel Plated Steel Polyweb Electric Guitar Strings
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Noted for their bright tone, nickel-plated steel strings have become the industry standard. These strings stay sounding new with Elixir's Polyweb coating. Learn more...
IK Multimedia iRig Acoustic Stage Microphone System for Acoustic Guitar
New from $79.99 SAVE 20%
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The iRig Acoustic Stage mic fits in any acoustic guitar's soundhole, capturing its full tone. Plug into an amp or PA with the 1/4" output, or record via USB. Learn more...
Elixir HD Nanoweb 80/20 Acoustic Guitar Strings
Elixir HD Nanoweb 80/20 Acoustic Guitar Strings
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The ultra-thin Nanoweb coating makes all the difference in these Elixir strings -- hear it for yourself in their bold highs and full lows. Learn more...
Elixir 11152 12-String Nanoweb Acoustic Guitar Strings (Light, 10-47)
Elixir 11152 12-String Nanoweb Acoustic Guitar Strings (Light, 10-47)
(2)
New from $21.99 SAVE 54%
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Get a great tone from strings that last much longer than the average acoustic guitar string. This is made possible by the ultra thin Nanoweb coating. Learn more...
Elixir Nickel-Plated Steel Electric Bass Strings, 5-String
Elixir Nickel-Plated Steel Electric Bass Strings, 5-String
New from $48.95
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on orders $59.00+ details
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With a Ernie Ball's signature slinky feel and punchy tone, these strings will give your 5-string bass an aggressive, snappy attack that cuts through the mix. Learn more...
Kyser G4V Quick-Change Capo
Kyser G4V Quick-Change Capo
(1)
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This Kyser G4V Quick-Change capo proudly shows off your patriotic style, and rightfully so: it's handmade in Texas and all profits benefit military veterans. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!