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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos Easy Play as you Pay. Great and easy return policy. zZounds is the best. - Customer on November 4, 2019
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D'Addario NYXL Nickel Wound Electric Guitar Strings
D'Addario NYXL Nickel Wound Electric Guitar Strings
(3)
New from $12.99 SAVE 39%
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A break-resistant high-carbon steel core and plain steel alloy improve tuning stability and create a higher frequency response and output. Learn more...
Wylde Audio Barbarian Rawtop Electric Guitar
(1)
New from $1,189.00 SAVE 30%
Like New $1,024.00 SAVE 39%
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of $99.09
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Put your audience in a trance with the Zakk Wylde "Psychic Bullseye" graphic and beautifully flamed top featured on this Wylde Audio Barbarian Rawtop. Learn more...
D'Addario EXL110 XL Electric Guitar Strings (Regular Light, 10-46)
D'Addario EXL110 XL Electric Guitar Strings (Regular Light, 10-46)
New from $5.49 SAVE 52%
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D'Addario EXL110 strings offer bright, pleasant attack. Wound with nickel-plated steel wrap wire, D'Addario EXL110 strings help you rock. Learn more...
Wylde Audio Odin Grail Rawtop Bullseye Electric Guitar
(2)
New from $1,189.00 SAVE 30%
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Fusing a beautifully flamed maple top with Zakk Wylde's signature "Bullseye" graphic, this Wylde Audio Odin Grail axe will turn some heads at your next gig. Learn more...
Elixir Phosphor Bronze Acoustic Guitar Strings with Nanoweb Coating
Elixir Phosphor Bronze Acoustic Guitar Strings with Nanoweb Coating
New from $13.99
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These bronze strings feature an ultra thin Nanoweb coating that produces a bright tone and ensures a long string life. Learn more...
Elixir Nanoweb Electric Guitar Strings
Elixir Nanoweb Electric Guitar Strings
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Elixir Nanoweb electric strings offer reliable performance. With an average lifetime that is 3 to 5 times that of other strings, they are a great choice. Learn more...
D'Addario EXL120 XL Electric Guitar Strings (Super Light, 9-42)
D'Addario EXL120 XL Electric Guitar Strings (Super Light, 9-42)
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D'Addario EXL120 strings offer great performance. The D'Addario EXL120s are Super Light gauge strings, great for lead work. Learn more...
Elixir 80/20 Bronze Acoustic Guitar Strings With Nanoweb Coating
Elixir 80/20 Bronze Acoustic Guitar Strings With Nanoweb Coating
New from $12.99 SAVE 50%
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Keep your guitar sounding great for long stretches by stringing it with Elixir Nanoweb strings. Their thin coating matches the feel of traditional strings. Learn more...
BeatBuddy Official Footswitch
BeatBuddy Official Footswitch
New from $49.00
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Your BeatBuddy isn't fully complete until you hook up this external footswitch. Add accent hits, set a tap tempo, and much more with this compact addition. Learn more...
Hohner Piedmont Blues Harmonica Set
Hohner Piedmont Blues Harmonica Set
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Feel the blues in seven keys -- G, A, Bb, C, D, E, or F -- with this set of Hohner diatonic harmonicas. You can really dig in by overblowing or bending. Learn more...
D'Addario EJ16 Phosphor Bronze Acoustic Guitar Strings (Light, 12-53)
D'Addario EJ16 Phosphor Bronze Acoustic Guitar Strings (Light, 12-53)
New from $6.99 SAVE 50%
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The D'Addario EJ16 Phosphor Bronze acoustic strings sound great and last a while. With a high-carbon steel core, the D'Addario EJ16s are highly durable. Learn more...
D'Addario EXP Coated Phosphor Bronze Acoustic Guitar Strings
D'Addario EXP Coated Phosphor Bronze Acoustic Guitar Strings
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Get that new string sound every time. The EXP coating protects your strings from corrosion making them extremely durable and long-lasting. Learn more...
Strukture Guitar Hanger
Strukture Guitar Hanger
(1)
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Forget about boring paintings or dusty curtains. Adorn the walls with your entire guitar collection thanks to the Strukture guitar hanger. Learn more...
Elixir 80/20 Bronze Acoustic Guitar Strings With Polyweb Coating
Elixir 80/20 Bronze Acoustic Guitar Strings With Polyweb Coating
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Get that full-bodied, "broken-in" sound right away with these Elixir Polyweb acoustic strings. Their coating ensures lasting tone and feel. Learn more...
Elixir OptiWeb Electric Guitar Strings
Elixir OptiWeb Electric Guitar Strings
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Elixr OptiWeb strings feature a coating with a more natural feel, for the same crisp tone as an uncoated string -- without losing long-lasting life and tone. Learn more...
Hohner Progressive Special 20 Harmonica
Hohner Progressive Special 20 Harmonica
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A favorite of John Popper and Bob Dylan, the versatile, durable Special 20 roars with a plastic comb and airtight design that make it great for all styles. Learn more...
D'Addario 80/20 Bronze Acoustic Guitar Strings
D'Addario 80/20 Bronze Acoustic Guitar Strings
(1)
New from $4.95 SAVE 49%
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String up with D'Addario 80/20 Bronze Acoustic Strings! These long-lasting 80/20 bronze strings project a deep, crisp tone and maintain excellent intonation. Learn more...
D'Addario EXL Nickel Wound Electric Guitar Strings
D'Addario EXL Nickel Wound Electric Guitar Strings
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Nickel-wound and available in a variety of gauges, D'Addario EXL Strings are ready to cover any genre or tuning with excellent tone and durability. Learn more...
D'Addario Plain Individual Electric Guitar String
D'Addario Plain Individual Electric Guitar String
(9)
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Prepare yourself for your next broken string with these individually wrapped strings from D'Addario's XL Series. Learn more...
D'Addario NYXL Nickel Wound Electric Guitar Strings, 7-String
D'Addario NYXL Nickel Wound Electric Guitar Strings, 7-String
(1)
New from $15.99 SAVE 39%
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Equip your axe with NYXL strings for unmatched durability and tuning stability. The high carbon steel alloy allows for harder playing with less breakage. Learn more...
1 - 20 of 197
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!