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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is awesome, simple as that. The payments are convenient, customer service is great, returns are a no-hassle affair." - Customer on October 10, 2019
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K&M 17581 Heli 2 Electric Guitar Stand
K&M 17581 Heli 2 Electric Guitar Stand
New from $25.99 SAVE 21%
Play as you Pay®
on orders $59.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
Featuring an adjustable support system, this K&M Heli 2 stand can adjust to 4 different positions, accommodating a range of instrument sizes and shapes. Learn more...
Gator GFW-GTR-PI Frameworks Pick and Slide Holder
Gator GFW-GTR-PI Frameworks Pick and Slide Holder
New from $6.59 SAVE 45%
Play as you Pay®
on orders $59.00+ details
Coming Soon
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Keep your bandmates close and your picks closer. This pick and slide holder clips on to a mic stand and securely grips your picks for easy access. Learn more...
Washburn Comfort Series Grand Auditorium Acoustic-Electric Guitar
 
Like New $434.95
Only 1 Left!
Free 2-Day Shipping
Cozy up to this Washburn! Its rosewood armrest prevents arm fatigue and its under-saddle Fishman Sonitone electronics perfectly translate your tone. Learn more...
Washburn Revival Solo Deluxe Acoustic-Electric Guitar (with Case)
New from $849.00 SAVE 43%
or 12 payments
of $70.75
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Inspired by the 1939 Solo DeLuxe, the Washburn Revival Solo DeLuxe acoustic features a "crown" headstock, torrefied spruce top and a Fishman GT-2 preamp. Learn more...
Washburn RSD135-D 135th Anniversary Dreadnought Acoustic Guitar (with Case)
New from $1,999.00 SAVE 33%
or 12 payments
of $166.59
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In Stock
Free 2-Day Shipping
Celebrate Washburn's 135th anniversary with this dreadnought. A solid Sitka spruce top creates a striking tone that's tempered by mahogany back and sides. Learn more...
Washburn P33S Royal Sapphire Acoustic Guitar
Washburn P33S Royal Sapphire Acoustic Guitar
New from $399.00 SAVE 44%
or 8 payments
of $49.88
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Preorder Today
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Feel like royalty at an affordable price. Great for fingerpicking and bell-like tones, the parlor sized body is a unique voice fit for any collection. Learn more...
Washburn Heritage 100 Series HG120SWEK Grand Auditorium Acoustic-Electric Guitar (with Case)
New from $749.00 SAVE 44%
or 12 payments
of $62.42
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Made from solid mahogany which has been torrified for a dry, rich tone, the Washburn Heritage 100 HG120SWEK includes mic/piezo Fishman PreSys+ electronics. Learn more...
Washburn Bella Tono Vite S9V Acoustic-Electric Guitar
Washburn Bella Tono Vite S9V Acoustic-Electric Guitar
New from $229.00 SAVE 43%
or 6 payments
of $38.17
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Free Ground Shipping Free Ground Shipping
Fitted with onboard electronics and a flashy inlaid fretboard, the Washburn Bella Tono Vite S9V is a recommended option of any beginner guitarist. Learn more...
Washburn Bella Tono Elegante S24S Acoustic Guitar
Washburn Bella Tono Elegante S24S Acoustic Guitar
New from $399.00 SAVE 44%
or 8 payments
of $49.88
details
Preorder Today
Free Ground Shipping Free Ground Shipping
Get all the booming acoustic tones from a Washburn Bella Tono. Featuring a solid Sitka spruce top and scalloped bracing, it produces a balanced sound. Learn more...
Washburn Apprentice G Mini5 Acoustic Guitar (with Gig Bag)
Washburn Apprentice G Mini5 Acoustic Guitar (with Gig Bag)
New from $179.00 SAVE 44%
or 6 payments
of $29.84
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Preorder Today
Free Ground Shipping Free Ground Shipping
Ideal for beginners or the traveling musician, the Washburn Apprentice G Mini5 is an affordable and easy-to-carry option. Learn more...
Ernie Ball Music Man St. Vincent HH Electric Guitar (with Case)
New from $2,249.00
or 12 payments
of $187.42
details
Only 2 Left!
Free 2-Day Shipping
Combining equal parts cool style and searing tone, the St. Vincent HH is an exceptional instrument. A pair of humbuckers keeps this guitar's tone thick. Learn more...
Ernie Ball Music Man Valentine Electric Guitar (with Case)
New from $2,249.00
or 12 payments
of $187.42
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Only 2 Left!
Free 2-Day Shipping
Designed with Maroon 5's James Valentine, this signature model features a slab ash body and an oil-and-wax-rubbed, roasted maple, 10-inch radius neck. Learn more...
Ernie Ball Music Man BFR Valentine Electric Guitar (with Case)
New from $3,499.00
or 12 payments
of $291.59
details
Only 2 Left!
Free 2-Day Shipping
Done up in a limited-edition sunburst finish, this EBMM BFR Valentine model features a select roasted maple neck with a stunning flame pattern. Learn more...
Ernie Ball Music Man Dustin Kensrue Artist Series StingRay Electric Guitar (with Case)
New from $2,499.00
or 12 payments
of $208.25
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Designed with with Dustin Kensrue of Thrice, this StingRay Artist Series model sports custom features like a bypass mode button and stacked volume/tone pot. Learn more...
Ernie Ball Music Man BFR Majesty 6 Electric Guitar (with Case)
New from $4,999.00
Call for 12
payments!
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Autographed by John Petrucci, this BFR Majesty features a through-body mahogany neck, a spalted maple shield and DiMarzio Dreamcatcher and Rainmaker pickups. Learn more...
Ernie Ball Music Man Ball Family Reserve Luke III Koa Top Electric Guitar (with Case)
(1)
New from $3,649.00
or 12 payments
of $304.09
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Coming Soon
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Capped with a figured koa top and dressed with gold hardware, this Luke 3 offers a striking look and delivers on sound with DiMarzio Transitions pickups. Learn more...
Ernie Ball Music Man Jason Richardson Cutlass Electric Guitar, 7-String (with Case)
New from $3,499.00
or 12 payments
of $291.59
details
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Need a guitar with fast playability and control? The Ernie Ball Music Man Jason Richardson Cutlass 7 allows for extreme upper access to all 24 frets. Learn more...
Ernie Ball Music Man BFR Valentine Signature Electric Guitar (with Case)
New from $2,999.00
or 12 payments
of $249.92
details
Only 2 Left!
Free 2-Day Shipping
Limited to 68 pieces worldwide, this BFR Valentine adds to the stock model with stylish details like its bound rosewood fingerboard with pearl block inlays. Learn more...
K&M 17541 A-Frame Guitar Stand
K&M 17541 A-Frame Guitar Stand
(1)
New from $47.99 SAVE 20%
Play as you Pay®
on orders $59.00+ details
In Stock
Free 2-Day Shipping
You want people to pay attention to your guitar -- not what's holding it. This low-profile, adjustable A-frame stand is perfect for home or stage use. Learn more...
Godin Doyle Dykes Signature Multiac Acoustic-Electric Guitar (with Case)
(1)
New from $1,995.00 SAVE 20%
or 12 payments
of $166.25
details
Only 2 Left!
Free 2-Day Shipping
With a custom-voiced LR Baggs Lyric pickup system and an LB6 saddle transducer, this Doyle Dykes Signature Multiac is capable of endless tonal possibilities. Learn more...
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800-zZounds (800-996-8637)
When you call, mention priority code 1ZY-CM6W. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!