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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I buy nearly all my gear from zZounds now, the Play as you Pay is amazing and customer support is the best in the business." - customer on May 20, 2019
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Ibanez RG550 Genesis Electric Guitar
Ibanez RG550 Genesis Electric Guitar
(5)
New from $999.99 SAVE 24%
Like New $844.95 SAVE 36%
or 18 payments
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With striking aesthetics, comfortable jumbo frets, and multiple pickups for tonal versatility, the Ibanez RG550 Genesis lets you rock your own way. Learn more...
Ibanez RG652AHM Prestige Electric Guitar (with Case)
Ibanez RG652AHM Prestige Electric Guitar (with Case)
New from $1,499.99 SAVE 25%
Like New $1,264.00 SAVE 36%
or 18 payments
of $83.34
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An ash body keeps your highs sparkly and your lows rumbling, while DiMarzio Air Norton and Tone Zone pickups help your soaring solos cut through the mix. Learn more...
Ibanez Nita Strauss Signature JIVA10 Electric Guitar (with Gig Bag)
Ibanez Nita Strauss Signature JIVA10 Electric Guitar (with Gig Bag)
(1)
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Having played with Alice Cooper since 2014, Nita Strauss knows a thing or two about shredding. Tap into her unique signature sound with this Ibanez JIVA10. Learn more...
Ibanez FRIX7FEAH Iron Label Electric Guitar
(1)
New from $899.99 SAVE 27%
Like New $639.95 SAVE 48%
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of $75.00
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Perfect for aggressive, high-performance genres, this axe is ready to melt some faces. The dual EMG 707 active pickups produce a thick, high-octane tone. Learn more...
Ibanez Prestige AZ2402 Electric Guitar (with Case)
Ibanez Prestige AZ2402 Electric Guitar (with Case)
New from $1,999.99 SAVE 24%
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Ibanez mixes old and new guitar technology with their stunning AZ Series. The AZ2402's alder body and roasted maple neck offer a sweetened tonal foundation. Learn more...
Ibanez RG1070PBZ Premium Electric Guitar (with Case)
Ibanez RG1070PBZ Premium Electric Guitar (with Case)
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A trio of DiMarzio's most potent pickups and an Edge-Zero II tremolo bridge make this Ibanez well-equipped for prog, djent, or any heavy genre you can name. Learn more...
Ibanez S1070PBZ Premium Electric Guitar (with Gig Bag)
(2)
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of $77.78
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DiMarzio Air Norton, True Velvet and Tone Zone pickups, an ultra-fast 11-pc Wizard neck and an Edge Zero II tremolo make this S1070PBZ a real shred machine. Learn more...
Ibanez Martin Miller MM1 Electric Guitar (with Case)
New from $2,499.99 SAVE 25%
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or 18 payments
of $138.89
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A pinnacle of high-tech luthier perfectionism, the Ibanez Martin Miller MM1 electric guitar is designed for rock-solid playability, and clarity of tone. Learn more...
Ibanez JEM77P Electric Guitar (with Gig Bag)
Ibanez JEM77P Electric Guitar (with Gig Bag)
New from $1,599.99 SAVE 25%
Like New $1,349.00 SAVE 36%
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Don't let the floral pattern and Tree of Life inlay fool you. Gravity Storm humbuckers and an Evolution single coil make the JEM77P is a true shred machine. Learn more...
Ibanez AS153 Artstar Semi-Hollowbody Electric Guitar (with Case)
Ibanez AS153 Artstar Semi-Hollowbody Electric Guitar (with Case)
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Whether you crave a clean jazz, soulful blues, or a dirty rock sound, this guitar's Super 58 custom pickups will amaze you with their tonal versatility. Learn more...
Ibanez AS73G Artcore Semi-Hollowbody Electric Guitar
Ibanez AS73G Artcore Semi-Hollowbody Electric Guitar
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New from $449.99 SAVE 27%
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Perfect for anything from jazz to rock, the AS73G has tone in its DNA. The maple body adds bite, while the mellow Artcore humbuckers smooth everything out. Learn more...
Ibanez RG752AHM Prestige Electric Guitar, 7-String (with Case)
Ibanez RG752AHM Prestige Electric Guitar, 7-String (with Case)
(2)
New from $1,599.99 SAVE 20%
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Crank beefy tone out of the superbly crafted RG752AHM. It features an ash body, DiMarzio PAF7 pickups and jumbo frets for lightning-fast performance. Learn more...
Ibanez GRGM21M Mikro Electric Guitar
Ibanez GRGM21M Mikro Electric Guitar
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Ideal for beginners (or the tour bus), this Mikro is 3/4 the size of a standard electric. The 22" scale maple neck offers lower tension and easy playability. Learn more...
Ibanez GA35TCE Thinline Classical Acoustic-Electric Guitar
Ibanez GA35TCE Thinline Classical Acoustic-Electric Guitar
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The GA35TCE's spruce top and AEQ210T preamp produce a big sound from a compact thinline body -- perfect for the classical player that needs a smaller guitar. Learn more...
Electro-Harmonix C9 Organ Machine Pedal
Electro-Harmonix C9 Organ Machine Pedal
(2)
New from $221.30 SAVE 25%
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Morph your guitar's tone with nine organ presets. Pair the C9 with your EHX B9 for 18 total presets, all with fully controllable attack and modulation speed. Learn more...
Ibanez FRM200 Paul Gilbert Signature Electric Guitar
Ibanez FRM200 Paul Gilbert Signature Electric Guitar
New from $999.99 SAVE 24%
Like New $844.95 SAVE 36%
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of $55.56
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Paul Gilbert's distinctive signature Ibanez model gets an update in the FRM200. Sporting hot PG-13 mini-humbuckers, it's ready to rip right out of the box. Learn more...
Ibanez Artcore Expressionist AS93FM Semi-Hollowbody Electric Guitar
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New from $649.99 SAVE 27%
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of $54.17
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The Artcore Expressionist AS93FM provides the semi-hollow tone you know and love via flamed maple construction and a pair of Super 58 Custom humbuckers. Learn more...
Ibanez AZ242BC Premium Electric Guitar (with Case)
Ibanez AZ242BC Premium Electric Guitar (with Case)
(3)
New from $1,299.99 SAVE 24%
Like New $1,099.00 SAVE 36%
or 18 payments
of $72.23
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If you need a high-performance axe without the high price, the AZ242BC is your pick. A set of Seymour Duncan Hyperion humbuckers deliver hot, sizzling tone. Learn more...
Ibanez GB10SE George Benson Electric Guitar (with Case)
Ibanez GB10SE George Benson Electric Guitar (with Case)
(1)
New from $1,299.99 SAVE 24%
Like New $1,089.00 SAVE 37%
or 18 payments
of $72.23
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George Benson's signature Ibanez GB10SE is a relatively slim hollow body featuring Benson's signature mini humbuckers that are suspended to prevent feedback. Learn more...
Ibanez AC240 Artwood Acoustic Guitar
Ibanez AC240 Artwood Acoustic Guitar
(7)
New from $299.99 SAVE 33%
Like New $249.95 SAVE 44%
or 8 payments
of $37.50
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This traditional, yet modern mahogany acoustic guitar produces a warm, clear tone. This is made possible by its open pore natural finish. Learn more...
1 - 20 of 46
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!