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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I love the hassle-free 'Play as You Pay' financing option, the big selection, the generous 45 day return policy, and their responsive online support." - customer on July 1, 2019
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Electro Harmonix Dirt Road Special Combo Guitar Amp (1x12")
Electro Harmonix Dirt Road Special Combo Guitar Amp (1x12")
New from $395.00 SAVE 24%
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of $65.84
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Authentic reissue of the classic amp built in the 1970s, this Electro Harmonix Dirt Road Special Combo Guitar Amp has been beefed up for better … Learn more...
Electro-Harmonix 7591A Platinum Matched Quad Amplifier Tube
Electro-Harmonix 7591A Platinum Matched Quad Amplifier Tube
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New from $49.95 SAVE 41%
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on orders $59.00+ details
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Pick up a modern replacement for 7591 power tubes to make your amp sound like new again. A factory 24-hour burn-in period ensures great tone out of the box. Learn more...
Dean VX Flame Top Electric Guitar
Dean VX Flame Top Electric Guitar
New from $399.00 SAVE 33%
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of $49.88
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With a poplar body, flame maple top and distinctive oversized headstock for extra-long string length, this Dean VX delivers V-style sustain and resonance. Learn more...
Dean V Stealth Electric Guitar
New from $829.00 SAVE 33%
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The Dean V Stealth Electric Guitar offers the player iconic looks and professional sound. The V-shaped body is all mahogany and features a set neck with … Learn more...
Dean Vendetta XMT Electric Guitar with Tremolo
Dean Vendetta XMT Electric Guitar with Tremolo
New from $199.00
or 6 payments
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This guitar has the price tag of a beginner guitar but the searing tone and features of a pro guitar. It features dual humbuckers and vintage-style tremolo. Learn more...
Dean VMNT Dave Mustaine Electric Guitar (with Case)
New from $999.00 SAVE 44%
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The Dean VMNT is a representation of Dave Mustaine's sound and attitude. With the Dean VMNT's great sound, you'll write your own symphony of destruction. Learn more...
Dean Thoroughbred Select Floyd Rose Electric Guitar
New from $999.00 SAVE 34%
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You'll be off to the riff races with this Dean Thoroughbred Select's Floyd Rose 1000 bridge, Seymour Duncan TB5 and APH-1 pickups and 3-piece mahogany neck. Learn more...
Dean Performer Koa Acoustic-Electric Guitar
Dean Performer Koa Acoustic-Electric Guitar
New from $449.00 SAVE 33%
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The Dean Performer Koa Acoustic-Electric Guitar offers both style and value at an affordable price! This guitar provides gorgeous looks and a well … Learn more...
Dean Classical Acoustic Guitar Package
Dean Classical Acoustic Guitar Package
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The Dean Nylon-Stringed Guitar Pack includes not only a quality traditional classical-style guitar, but you also get a travel bag, footstool, and a clip … Learn more...
Dean Michael Schenker V Standard Electric Guitar
Dean Michael Schenker V Standard Electric Guitar
New from $349.00 SAVE 30%
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The Dean Michael Schenker Standard Electric Guitar is an affordable Michael Schenker signature model with the classic black and white finish. It features … Learn more...
Dean MLX Flame Top Electric Guitar
Dean MLX Flame Top Electric Guitar
New from $349.00 SAVE 32%
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Having a big body and headstock doesn't just look cool -- it also improves the resonance of the Dean MLX Flame Top, creating a responsive and lively guitar. Learn more...
Dean Modern 24 Select Flame Top FR Electric Guitar
New from $849.00 SAVE 33%
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of $70.75
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If you're on a mission to rock, grab the Dean Modern 24. Its Seymour Duncan pickups provide sizzling tone to match its fiery flame maple top. Learn more...
Dean Modern 24 Select Flame Top Electric Guitar
New from $699.00 SAVE 33%
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With a satin-finished 3-piece maple neck and comfortably beveled mahogany body, this Dean Modern 24 Select Flame Top is ready to shred well into the night. Learn more...
Dean Modern 24 Select Floyd Rose Electric Guitar
New from $799.00 SAVE 33%
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Get professional tone designed by musicians! The Dean Modern 24 Select offers a Floyd Rose 1000 series bridge and Seymour Duncan TB5 and APH-1 pickups. Learn more...
Dean Exhibition Resurrection Acoustic-Electric Guitar
Dean Exhibition Resurrection Acoustic-Electric Guitar
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The Dean Exhibition Resurrection Acoustic-Electric Guitar is designed to be a perfect companion onstage. Made with mahogany, the thin body of the … Learn more...
Dean EVO XM Electric Guitar
Dean EVO XM Electric Guitar
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New from $199.00
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For those about to rock, pick up the Dean EVO XM and experience top-quality performance in an electric guitar that won't break the bank for beginners. Learn more...
Dean Eric Peterson Z Floyd Rose Electric Guitar
New from $1,249.00 SAVE 34%
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Designed with Eric Peterson, this aggressive axe is built to thrash with a mahogany body, maple set neck, EMG 81/85 active pickups, and a Floyd Rose tremolo. Learn more...
Dean Custom Zone Electric Guitar Pack
Dean Custom Zone Electric Guitar Pack
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The Dean Custom Zone Guitar & Amp Pack includes the Dean CZONE Electric Guitar, Dean MS-10G Guitar Amp, electronic clip-on tuner, strap, cord, picks, and … Learn more...
Dean Colt Flame Top Semi-Hollowbody Electric Guitar, 12-String
New from $769.00 SAVE 33%
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The Dean Colt Semi-Hollowbody 12-String Electric Guitar offers a classic look with some modern technology to create a guitar that exceeds expectations. It … Learn more...
Dean Colt Bigsby Semi-Hollowbody Electric Guitar
New from $899.00 SAVE 33%
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of $74.92
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Take this Colt for a ride. Dean loaded this semi-hollow electric with a pau ferro fretboard, DMT Design pickups, piezo and passive dual output, and a Bigsby. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!