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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is the best online music experience there is. Always easy to work with and in this case offered me upgraded shipping to meet my tight timeline. I have never been disappointed with any purchase from zZounds." - customer on May 29, 2019
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Epiphone Slash Appetite for Destruction Les Paul Performance Pack
Epiphone Slash Appetite for Destruction Les Paul Performance Pack
(5)
New from $349.00 SAVE 40%
or 8 payments
of $43.63
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Welcome to the jungle -- and your guitar career! Rock out with a Slash-approved Les Paul Special-II, Slash Snakepit-15 amp, gig bag, and accessories. Learn more...
Epiphone Gothic Series Les Paul Electric Guitar
Epiphone Gothic Series Les Paul Electric Guitar
New from $399.00 SAVE 40%
Like New $279.95 SAVE 57%
or 8 payments
of $49.88
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The Epiphone Goth Les Paul offers a dark perspective on the LP. With dual '57 Classic humbuckers and a dead black finish, this Les Paul can wake the dead. Learn more...
Epiphone Hummingbird PRO Acoustic-Electric Guitar
Epiphone Hummingbird PRO Acoustic-Electric Guitar
New from $369.00 SAVE 47%
or 8 payments
of $46.13
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Whether you play country or classic rock, acoustic guitars don't get much more iconic than the Hummingbird. This Epiphone PRO boasts a Shadow pickup system. Learn more...
Ibanez AEWC32 Acoustic-Electric Guitar
Ibanez AEWC32 Acoustic-Electric Guitar
(3)
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of $50.00
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Designed with electric guitar players in mind, the AEWC totes a remarkably slender body, 60mm neck joint and a deep florentine cutaway for upper fret reach. Learn more...
Epiphone Exclusive Hummingbird PRO Cutaway Acoustic-Electric Guitar
(2)
New from $419.00 SAVE 40%
Like New $349.95 SAVE 49%
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of $52.38
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Epiphone captures the classic style and responsive feel of a genuine Hummingbird acoustic, along with an added cutaway, at a price almost anyone can afford! Learn more...
Epiphone Les Paul Studio Electric Guitar
Epiphone Les Paul Studio Electric Guitar
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The Epiphone Les Paul Studio has the hallmarks of the Standard. With open-cover humbuckers and a binding-free body, however, the LP Studio is its own guitar. Learn more...
Ibanez AS73 Artcore Semi-Hollow Electric Guitar
Ibanez AS73 Artcore Semi-Hollow Electric Guitar
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The Ibanez AS73 Artcore makes rich semi-hollowbody tone affordable. With a double cutaway and a pair of humbuckers, this tone machine looks and sounds great. Learn more...
Epiphone Exclusive SG G-400 PRO Electric Guitar
Epiphone Exclusive SG G-400 PRO Electric Guitar
(1)
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Honoring the original 1960s-era "Solid Guitar," this Epiphone G-400 PRO features Alnico Classic PRO humbuckers with push/pull coil-splitting capabilities. Learn more...
Dean Backwoods 6 6-String Banjo
Dean Backwoods 6 6-String Banjo
New from $349.00 SAVE 20%
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of $43.63
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With bright, full string resonance and an intuitive 6-string design, the Dean Backwoods 6 is a banjo that any guitarist can pick up and play with ease. Learn more...
Ibanez AS73G Artcore Semi-Hollowbody Electric Guitar
Ibanez AS73G Artcore Semi-Hollowbody Electric Guitar
(6)
New from $449.99 SAVE 27%
Like New $379.95 SAVE 38%
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of $56.25
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Perfect for anything from jazz to rock, the AS73G has tone in its DNA. The maple body adds bite, while the mellow Artcore humbuckers smooth everything out. Learn more...
Dean Backwoods 2 Electric Banjo with Pickup
Dean Backwoods 2 Electric Banjo with Pickup
(3)
New from $399.00 SAVE 33%
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of $49.88
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A single DMT Design humbucker set into the neck position on this gorgeous Dean banjo gives you tonal flexibility you won't find in banjos twice as expensive. Learn more...
Epiphone Dove PRO Acoustic-Electric Guitar
Epiphone Dove PRO Acoustic-Electric Guitar
New from $369.00 SAVE 40%
or 8 payments
of $46.13
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Go PRO with this classic Dove acoustic-electric. Equipped with the Fishman Sonitone preamp and Sonicore pickup system, this Epiphone is ready for the stage. Learn more...
Epiphone FT-350SCE Acoustic-Electric Guitar
Epiphone FT-350SCE Acoustic-Electric Guitar
(3)
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This spruce-topped, mahogany-bodied beauty boasts a Min-ETune system to effortlessly tune your guitar in a number of tunings at the push of a button. Learn more...
Ibanez RG470MB Electric Guitar
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The RG470MB continues a proud metal legacy with its fast-playing Wizard III maple neck, Quantum pickups in HSH configuration and locking tremolo. Learn more...
Ibanez AF75 Artcore Hollowbody Electric Guitar
Ibanez AF75 Artcore Hollowbody Electric Guitar
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Broaden your sound with the warmth of the AF75 Artcore. This hollowbody beauty plays as well as it looks. Learn more...
Ibanez RGA42FM Electric Guitar
Ibanez RGA42FM Electric Guitar
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The Ibanez RGA42FM has serious rock and roll attitude. With a flame maple top and a Wizard II neck, the Ibanez RGA42FM is perfect for rock applications. Learn more...
Electro-Harmonix POG 2 Polyphonic Octave Generator Pedal
Electro-Harmonix POG 2 Polyphonic Octave Generator Pedal
(7)
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Like New $314.95 SAVE 32%
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One of the finest octave pedals available, the EHX POG2 lets you build jangling tones and lush walls of sound -- and save your settings in 8 memory presets. Learn more...
Ibanez S521 Electric Guitar
Ibanez S521 Electric Guitar
(2)
New from $399.99 SAVE 25%
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of $50.00
details
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Powered by Ibanez's Quantum humbuckers, the S521's three-dimensional tone is equally well-suited for hardcore wailing and intricate chording. Learn more...
Epiphone Dobro Hound Dog Roundneck Resonator Guitar
Epiphone Dobro Hound Dog Roundneck Resonator Guitar
(3)
New from $449.00 SAVE 39%
Like New $369.95 SAVE 50%
or 8 payments
of $56.13
details
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With a sound like nothing else, the Dobro Hound Dog resonator guitar combines soulful melody and classic styling for a memorable playing experience. Learn more...
Ibanez RG470DX Electric Guitar
New from $399.99 SAVE 27%
or 8 payments
of $50.00
details
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With a thin Wizard III neck profile, this affordable shredder is your ticket to the fast lane. The HSH Quantum pickup layout offers a variety of sick tones. Learn more...
1 - 20 of 53
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!