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  • Fri 8:00AM - 8:00PM
  • Sat, Sun 9:00AM - 10:00PM
Free shipping on every order: no minimum, no exclusions. Fast 2-day shipping: free on 90% of orders.
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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is great because of the hassle-free 'Play as You Pay' financing, their generous return policy, their nice selection, and their fast/friendly customer service. I can't think of any way in which they aren't great." - customer on June 30, 2019
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Dean Eric Peterson Z Floyd Rose Electric Guitar
New from $1,249.00 SAVE 34%
or 12 payments
of $104.09
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Designed with Eric Peterson, this aggressive axe is built to thrash with a mahogany body, maple set neck, EMG 81/85 active pickups, and a Floyd Rose tremolo. Learn more...
Dean Custom Zone Electric Guitar Pack
Dean Custom Zone Electric Guitar Pack
New from $269.00 SAVE 32%
or 6 payments
of $44.84
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The Dean Custom Zone Guitar & Amp Pack includes the Dean CZONE Electric Guitar, Dean MS-10G Guitar Amp, electronic clip-on tuner, strap, cord, picks, and … Learn more...
Dean Colt Flame Top Semi-Hollowbody Electric Guitar, 12-String
New from $769.00 SAVE 33%
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of $64.09
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The Dean Colt Semi-Hollowbody 12-String Electric Guitar offers a classic look with some modern technology to create a guitar that exceeds expectations. It … Learn more...
Dean Colt Bigsby Semi-Hollowbody Electric Guitar
New from $899.00 SAVE 33%
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Take this Colt for a ride. Dean loaded this semi-hollow electric with a pau ferro fretboard, DMT Design pickups, piezo and passive dual output, and a Bigsby. Learn more...
Dean Cadillac 1980 Triple Pickup Electric Guitar
New from $599.00 SAVE 33%
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The Dean Cadillac 1980 3 Pickup Electric Guitar is a sweet reproduction of the original Cadillac, which has appeared on stages for decades as the trusted … Learn more...
Dean Cadillac 1980 Electric Guitar
Dean Cadillac 1980 Electric Guitar
New from $499.00 SAVE 33%
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The Dean Cadillac 1980 is a sweet reproduction of the original Cadillac, which has appeared on stages for decades as the trusted axe of many rock legends. … Learn more...
Dean Backwoods 2 Pro Acoustic-Electric Banjo
New from $599.00 SAVE 33%
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Loaded with a DMT Design humbucker and a smooth-playing black walnut fretboard, the Dean Backwoods 2 Pro is not your grandpa's banjo. Learn more...
Dean AXS Performer Acoustic-Electric Guitar
Dean AXS Performer Acoustic-Electric Guitar
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The Dean Axcess Performer Cutaway Acoustic-Electric Guitar offers both style and value at an affordable price! Learn more...
Dean St. Augustine Mini Jumbo Acoustic-Electric Guitar
Dean St. Augustine Mini Jumbo Acoustic-Electric Guitar
New from $329.95 SAVE 55%
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of $41.25
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Get the tones of a jumbo guitar without the bulk. The St. Augustine Mini Jumbo's solid spruce top delivers a crisp high end that complements the body size. Learn more...
Ibanez PDR10 Performance Acoustic Guitar
Ibanez PDR10 Performance Acoustic Guitar
New from $99.99 SAVE 33%
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of $16.67
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Coming Soon
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Perfect for beginners, the Ibanez PDR10 provides traditional dreadnought specs built with spruce and Meranti tonewoods at a budget-friendly price. Learn more...
Epiphone Limited Edition Brendon Small Snow Falcon Electric Guitar (with Gig Bag)
(3)
New from $599.00 SAVE 60%
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Epiphone presents Brendon Small's limited-edition Snow Falcon. With Burstbuckers and a KillPot switch, the Snow Falcon is undeniably metal -- times infinity. Learn more...
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20K-2PTN. Llame Gratis en Español: 844-432-7449
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Shop with those who respect your privacy — we do. Copyright © 1996-2019, zZounds Music, LLC. Terms of use apply.
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

NOTE: If you ship this item to a business address, it will arrive on Monday, 7/22. Deliveries to business addresses take place Monday through Friday.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!