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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Easy site, good selection, great payment options, excellent customer service, bolt-of-lightning fast shipping. zZounds has it all" - customer on July 6, 2019
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Ibanez Powerpad 924 Ultra Acoustic Guitar Bag
Ibanez Powerpad 924 Ultra Acoustic Guitar Bag
New from $109.00 SAVE 31%
or 6 payments
of $18.17
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Ditch the bulky hard case but get the same protection by stowing your acoustic in the Powerpad 924 Ultra. Its padded bottom and sidewall absorb impact. Learn more...
Ibanez GRG120QH Gio Electric Guitar
Ibanez GRG120QH Gio Electric Guitar
New from $249.99 SAVE 30%
or 6 payments
of $41.67
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In Stock
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Perfect for beginner shredders, this Gio's 24 frets ensure you get 2 octaves of creative real estate, while the Infinity humbuckers create scorching tones. Learn more...
Ibanez GA15 1/2-Size Classical Acoustic Guitar
Ibanez GA15 1/2-Size Classical Acoustic Guitar
New from $139.99 SAVE 33%
or 6 payments
of $23.34
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Half the size of a typical guitar but packed with features, the Ibanez GA15 classical offers new players the mellow tone of a cedar top and sapele body. Learn more...
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
(8)
New from $699.99 SAVE 33%
Like New $584.95 SAVE 44%
or 12 payments
of $58.34
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In Stock
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This Steve Vai-approved acoustic-electric boasts a solid Engelmann spruce top, Fishman Sonicore pickup and Ibanez AEQ210TF preamp, and a Vai 12th fret inlay. Learn more...
Ibanez AZ2402FF Prestige Electric Guitar (with Case)
Ibanez AZ2402FF Prestige Electric Guitar (with Case)
New from $2,799.99 SAVE 25%
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of $155.56
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Be the king of the stage! The Ibanez AZ2402FF Prestige electric takes command with its screaming Hyperion pickups and attention-grabbing AAA flame maple top. Learn more...
Ibanez Artwood AW5412 12-String Acoustic-Electric Guitar
Ibanez Artwood AW5412 12-String Acoustic-Electric Guitar
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This Ibanez Artwood AW5412 has a dreadnought shape and solid mahogany construction for full-bodied, well-rounded sonic response and 12-string chime. Learn more...
Ibanez Artwood Vintage AVC11 Concert Acoustic Guitar
Ibanez Artwood Vintage AVC11 Concert Acoustic Guitar
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Get vintage acoustic tone and looks with the Ibanez Artwood Vintage AVC11 thanks to a thermo-aged solid caucasian spruce top and a semi-gloss antique finish. Learn more...
Ibanez AVC10MH Artwood Vintage Acoustic Guitar
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New from $599.90 SAVE 33%
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Find the vintage acoustic tone you've been dreaming of with the thermo-aged mahogany-and-spruce construction of the Ibanez AVC10MH Artwood Vintage acoustic. Learn more...
Ibanez Andy Timmons ATZ100 Electric Guitar (with Case)
New from $2,799.99 SAVE 25%
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of $155.56
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High performance and hot tones are the name of the game for Andy Timmons' signature axe. A trio of DiMarzio The Cruiser humbuckers produce searing sounds. Learn more...
Ibanez AS63T Artcore Vibrante Semi-Hollowbody Electric Guitar
Ibanez AS63T Artcore Vibrante Semi-Hollowbody Electric Guitar
New from $499.99 SAVE 27%
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of $62.50
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Perfect for anything from jazz to rock, the semi-hollow AS63T will add color to your stage and sound. A Bigsby B70 Vibrato adds rich movement to your tone. Learn more...
Ibanez AM93ME Artcore Expressionist Semi-Hollowbody Electric Guitar
New from $649.99 SAVE 27%
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of $54.17
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Enjoy the sweet sound of a semi-hollow guitar with the AM93ME. A gorgeously figured Macassar ebony top looks incredible and produces a rich, complex tone. Learn more...
Ibanez AFV75 Artcore Vintage Hollowbody Electric Guitar
Ibanez AFV75 Artcore Vintage Hollowbody Electric Guitar
New from $499.99 SAVE 27%
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of $62.50
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Free 2-Day Shipping
Aged in the Ibanez factory for a worn-in feel, the AFV75 Artcore is a hollowbody that delivers warm, resonant tone via its pair of Classic Elite humbuckers. Learn more...
Ibanez AFC155 Artstar Hollowbody Electric Guitar (with Case)
New from $999.99 SAVE 27%
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This Ibanez hollowbody sports elegant looks and articulate sound courtesy of its Magic Touch-Mini humbuckers and resonant spruce top. Learn more...
Electro-Harmonix 7591A Platinum Matched Quad Amplifier Tube
Electro-Harmonix 7591A Platinum Matched Quad Amplifier Tube
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New from $49.95 SAVE 41%
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on orders $59.00+ details
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Pick up a modern replacement for 7591 power tubes to make your amp sound like new again. A factory 24-hour burn-in period ensures great tone out of the box. Learn more...
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Questions? Our gear experts can help!
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!