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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has proven over the 5 years I've been doing business with them, to be genuinely concerned about my needs, my concerns, and helping me meet my needs and the needs of my band." - Customer on February 11
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Ibanez GB10EM George Benson Electric Guitar
New from $699.99 SAVE 25%
or 12 payments
of $58.33
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Coming Soon
Get a jazzy tone that works across multiple genres with the Ibanez GB10EM George Benson, a hollowbody electric with plenty of warmth and a little grit. Learn more...
D'Angelico Premier Bedford Electric Guitar (with Gig Bag)
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New from $699.99
or 12 payments
of $58.33
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The Premier Bedford is a sleek, lightweight, and uniquely shaped offset that's sure to grab your attention with its striking looks and well-balanced tone. Learn more...
Ibanez RG421HPFM Electric Guitar
New from $699.99 SAVE 27%
or 12 payments
of $58.33
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Turn heads with the striking finish and dynamic tone of the Ibanez RG421HPFM electric. Its Nyatoh body and DiMarzio pickups provide both warmth and bite. Learn more...
Ibanez AWFS300CE Fingerstyle Series Acoustic-Electric Guitar (with Gig Bag)
New from $699.99 SAVE 33%
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Make sure every note you play is heard clearly. The Ibanez Fingerstyle Series AWFS300CE uses a dual pickup system to capture the nuances of each note. Learn more...
Ibanez Artwood Vintage AVD11 Dreadnought Acoustic Guitar
Ibanez Artwood Vintage AVD11 Dreadnought Acoustic Guitar
New from $499.99 SAVE 35%
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of $62.50
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In Stock
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A mahogany back and sides with an x-braced, thermo-aged spruce top gives this Artwood Vintage AVD11 a wide-open, resonant sound and vivid tonal projection. Learn more...
Ibanez AG85 Artcore Hollowbody Electric Guitar
New from $599.99 SAVE 27%
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of $50.00
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Coming Soon
Jazz up your sound with the workhorse AG85. A linden fully-hollow body adds richness and warmth, while Magic Touch-Mini pickups offer clear articulation. Learn more...
Ibanez AF75FM Artcore Hollowbody Electric Guitar
Ibanez AF75FM Artcore Hollowbody Electric Guitar
New from $499.99 SAVE 26%
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In Stock
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A select-grade maple body, set mahogany neck and ART-1 bridge all contribute to the warm, sustain-laden characteristics of the Ibanez AF75FM Artcore. Learn more...
Ibanez AE295L Acoustic-Electric Guitar, Left-Handed
New from $599.99 SAVE 33%
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With its authoritative tone, crisp attack, and modern appointments, the Ibanez AE295L acoustic-electric is a good companion for any left-handed guitarist. Learn more...
Ibanez AE295 Acoustic-Electric Guitar
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With a beautiful vine fret inlay and an okoume body for tight bass and a snappy midrange, the Ibanez AE295 is a great companion for live and studio playing. Learn more...
Ibanez AE2912 Acoustic-Electric Guitar
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of $52.50
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Beautiful to look at and fun to play, the Ibanez AE2912 12-string acoustic-electric has an okoume body with scalloped X-bracing for a resonant, lively sound. Learn more...
Ibanez AE275BT Acoustic-Electric Baritone Guitar
New from $699.99 SAVE 33%
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of $58.33
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Get low with the Ibanez AE275BT baritone acoustic-electric. Its spruce/okoume body and AP11 pickup provide a deep tone with plenty of treble articulation. Learn more...
Ibanez AE275 Acoustic-Electric Guitar
New from $599.99 SAVE 33%
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With a snappy tone and a thin-C neck contour for an easy playing feel, the Ibanez AE275 acoustic is great for live performance, recording, travel, and more. Learn more...
Ibanez ACFS580CE Fingerstyle Series Acoustic-Electric Guitar (with Gig Bag)
New from $699.99 SAVE 33%
or 12 payments
of $58.33
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Serious about fingerstyle? So is the Ibanez ACFS580CE Fingerstyle Series acoustic. Features a 45mm nut and a thin neck grip for easy high-fret access. Learn more...
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800-zZounds (800-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

NOTE: If you ship this item to a business address, it will arrive on Monday, 2/24. Deliveries to business addresses take place Monday through Friday.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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