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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I love the hassle-free 'Play as You Pay' financing option, the big selection, the generous 45 day return policy, and their responsive online support." - customer on July 1, 2019
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Ibanez ALT30 Altstar Acoustic-Electric Guitar
Ibanez ALT30 Altstar Acoustic-Electric Guitar
New from $299.99 SAVE 33%
or 8 payments
of $37.50
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In Stock
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Great for electric guitarists, the Ibanez ALT30 Altstar uses tighter string spacing and a longer scale length for comfortable playing with high fret access. Learn more...
Ibanez AW54 Artwood Acoustic Guitar
Ibanez AW54 Artwood Acoustic Guitar
(9)
New from $199.99 SAVE 33%
or 6 payments
of $33.34
details
In Stock
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Traditional yet modern, this mahogany acoustic guitar produces rich, open tones -- made possible by its breathable open pore natural finish. Learn more...
Ibanez TS808 Original Tube Screamer Overdrive Pedal
Ibanez TS808 Original Tube Screamer Overdrive Pedal
New from $179.99 SAVE 30%
or 6 payments
of $30.00
details
In Stock
Free 2-Day Shipping
Warm up your tone with this classic overdrive pedal! From the square footswitch to the famous JRC4558 chip, this reissue recreates Ibanez's original TS-808. Learn more...
Ibanez PF28ECE Acoustic-Electric Guitar
Ibanez PF28ECE Acoustic-Electric Guitar
(5)
New from $299.99 SAVE 33%
or 8 payments
of $37.50
details
In Stock
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A great first acoustic-electric axe for electric guitarists, the PF28ECE delivers rich sound (and stunning looks) with its sapele body and flame maple top. Learn more...
Ibanez FRIX7FEAH Iron Label Electric Guitar
(1)
New from $899.99 SAVE 27%
or 12 payments
of $75.00
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In Stock
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Perfect for aggressive, high-performance genres, this axe is ready to melt some faces. The dual EMG 707 active pickups produce a thick, high-octane tone. Learn more...
Electro-Harmonix C9 Organ Machine Pedal
Electro-Harmonix C9 Organ Machine Pedal
(2)
New from $221.30 SAVE 25%
or 6 payments
of $36.89
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Morph your guitar's tone with nine organ presets. Pair the C9 with your EHX B9 for 18 total presets, all with fully controllable attack and modulation speed. Learn more...
Ibanez GRG121DX Electric Guitar
Ibanez GRG121DX Electric Guitar
(2)
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of $33.34
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Get searing tone and wicked style at an amazing low price with the Ibanez GRG121DX. Learn more...
Ibanez GRX70QA Electric Guitar
Ibanez GRX70QA Electric Guitar
(7)
New from $199.99 SAVE 29%
Like New $169.95 SAVE 40%
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of $33.34
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In Stock
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Get Ibanez sound, looks, and playability in a budget-priced guitar with the GRX70QA. A set of three PSND pickups lets you cover a wide tonal range. Learn more...
Ibanez M522S F-Style Mandolin
Ibanez M522S F-Style Mandolin
(2)
New from $299.99 SAVE 33%
or 8 payments
of $37.50
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This beautiful F-style mando boasts a solid spruce top and flamed maple back and sides, for a sweet, melodic sound that bluegrass and folk fans will love. Learn more...
Ibanez AX120 Electric Guitar
Ibanez AX120 Electric Guitar
(8)
New from $199.99 SAVE 27%
or 6 payments
of $33.34
details
In Stock
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Get ready to rock on this slick Ibanez double-cutaway AX120. Its twin humbuckers provide hot tone you can shape via dual volume and tone knobs. Learn more...
Ibanez RG652AHM Prestige Electric Guitar (with Case)
Ibanez RG652AHM Prestige Electric Guitar (with Case)
New from $1,499.99 SAVE 25%
Like New $1,264.00 SAVE 36%
or 18 payments
of $83.34
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In Stock
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An ash body keeps your highs sparkly and your lows rumbling, while DiMarzio Air Norton and Tone Zone pickups help your soaring solos cut through the mix. Learn more...
Ibanez RG550DX Genesis Collection Electric Guitar
New from $1,099.99 SAVE 24%
or 18 payments
of $61.12
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Only 1 Left!
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Get your hands on a Japanese-made Genesis model for the best of the past, made for the modern player. The HSH pickup configuration offers plenty of variety. Learn more...
Takamine GJ72CE Jumbo Cutaway Acoustic-Electric Guitar, 12-String
(1)
New from $649.99 SAVE 35%
Like New $539.95 SAVE 46%
or 12 payments
of $54.17
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In Stock
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Achieve powerful, shimmering 12-string tone from the solid spruce and flamed maple constructed jumbo body of the affordable Takamine GJ72CE. Learn more...
Electro-Harmonix Oceans 11 Reverb Pedal
Electro-Harmonix Oceans 11 Reverb Pedal
(2)
New from $151.00 SAVE 24%
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of $25.17
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Packed with eleven reverb modes, an internal tails switch and powerful hidden parameters, the Electro-Harmonix Oceans 11 is a "swiss army knife" of reverb. Learn more...
Ibanez RGIB6 Baritone Electric Guitar
(4)
New from $699.99 SAVE 27%
Like New $589.95 SAVE 38%
or 12 payments
of $58.34
details
In Stock
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Looking to beef up your sound? Add a baritone electric guitar to your lineup. Made for metal, the Ibanez RGIB6 adds deep, dark tone you'll love. Learn more...
Ibanez RGMS8 Multi-Scale Electric Guitar, 8-String
(1)
New from $599.99 SAVE 27%
or 12 payments
of $50.00
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In Stock
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Playable and comfortable with a resonant tone, the Ibanez RGMS8 multi-scale 8-string electric guitar uses fanned frets for better string tension and sound. Learn more...
Takamine John Jorgenson Acoustic-Electric Guitar, 12-String (with Case)
New from $1,799.99 SAVE 35%
Like New $1,494.00 SAVE 46%
or 12 payments
of $150.00
details
In Stock
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Designed to complement John Jorgenson's eclectic skill set, this 12-string model pairs spruce and bubinga for rich tone with deep lows and clear upper mids. Learn more...
Ibanez GA35TCE Thinline Classical Acoustic-Electric Guitar
Ibanez GA35TCE Thinline Classical Acoustic-Electric Guitar
(3)
New from $299.99 SAVE 33%
or 8 payments
of $37.50
details
In Stock
Free 2-Day Shipping
The GA35TCE's spruce top and AEQ210T preamp produce a big sound from a compact thinline body -- perfect for the classical player that needs a smaller guitar. Learn more...
Ibanez AS53 Artcore Semi-Hollowbody Electric Guitar
Ibanez AS53 Artcore Semi-Hollowbody Electric Guitar
New from $299.99 SAVE 27%
or 8 payments
of $37.50
details
In Stock
Free 2-Day Shipping
Get awesome Ibanez playability for a unbelievable price with the AS53. Crafted from sapele and mahogany, this semi-hollow beauty sounds great even unplugged! Learn more...
Takamine P1DC Dreadnought Acoustic-Electric Guitar (with Case)
New from $1,199.99 SAVE 35%
or 12 payments
of $100.00
details
In Stock
Free 2-Day Shipping
The P1DC's X-braced solid cedar top lends fantastic warmth to your tone, while the comfortable Venetian cutaway makes this dreadnought effortlessly playable. Learn more...
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We'll wait on your money so you don't have to wait for your gear!

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!