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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Great selection, in stock, very competitive prices, no need to shop around and as a plus Play as you Pay easy monthly payments. I've been doing business for close to 10 years with zZounds. Great communication, great service." - Customer on May 12, 2020
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Martin D-10E Road Series Acoustic-Electric Guitar (with Soft Case)
(1)
New from $759.00 SAVE 24%
or 8 payments
of $94.88
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In Stock
Free 2-Day Shipping
Crafted from premium solid tonewoods with X bracing for resonance, the Martin D-10E features Fishman MX-T electronics with a handy soundhole tuner built in. Learn more...
Martin 000-10E Road Series Acoustic-Electric Guitar (with Gig Bag)
(2)
New from $759.00 SAVE 24%
or 8 payments
of $94.88
details
Coming Soon
Built to help you sound your best night after night, this 000-10E features a sapele body for a generous midrange, as well as lively Fishman MX-T electronics. Learn more...
Martin GPCX2E Acoustic-Electric Guitar
New from $699.00 SAVE 22%
or 8 payments
of $87.38
details
In Stock
Free 2-Day Shipping
Own any stage with the Martin GPC-X2E. Its Performing Artist neck is a breeze to play, and Fishman MX electronics translate its tone faithfully. Learn more...
Martin LX1E Little Martin Acoustic-Electric Guitar (with Gig Bag)
(1)
New from $449.00 SAVE 19%
or 6 payments
of $74.83
details
In Stock
Free 2-Day Shipping
While it may be Martin's smallest guitar, the LX1E Little Martin offers big tone via its solid Sitka spruce and mahogany high-pressure laminate construction. Learn more...
Ibanez AW54CE Artwood Acoustic-Electric Guitar
Ibanez AW54CE Artwood Acoustic-Electric Guitar
(7)
New from $329.99 SAVE 26%
or 4 payments
of $82.50
details
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With its top, back, and sides made from mahogany, the Ibanez AW54CE Artwood delivers rich, well-rounded sound whether you're plugged in or playing acoustic. Learn more...
Martin 000-13E Road Series Acoustic-Electric Guitar (with Soft Case)
New from $1,149.00 SAVE 23%
or 12 payments
of $95.75
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In Stock
Free 2-Day Shipping
The classic Martin performance and sound can be yours at an incredible price. The 000-13E features a solid Sitka spruce top and Fishman MX-T electronics. Learn more...
Martin GPC-16E Sitka Top Acoustic-Electric Guitar (with Gig Bag)
New from $1,649.00 SAVE 19%
or 12 payments
of $137.42
details
Only 1 Left!
Free 2-Day Shipping
Ready to plug in with Fishman Matrix VT Enhance NT2 electronics, the Martin GPC-16E has Sitka spruce forward-shifted X-bracing for that classic Martin sound. Learn more...
Martin DC-13E Road Series Acoustic-Electric Guitar (with Soft Case)
New from $1,299.00 SAVE 23%
or 12 payments
of $108.25
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Only 1 Left!
Free Ground Shipping Free Ground Shipping
Plug into the DC-13E's Fishman MX-T electronics to unlock hi-fi sound anywhere, and use the built-in soundhole tuner to ensure pitch-perfect performances. Learn more...
Martin D-X2E Macassar Acoustic-Electric Guitar
New from $599.00 SAVE 25%
or 8 payments
of $74.88
details
Coming Soon
Bring great acoustic sound with you anywhere. The Martin D-X2E Macassar acoustic-electric guitar has a deep, mid-forward tone and an easy playing feel. Learn more...
Martin OM-JM John Mayer Special Edition Acoustic-Electric Guitar (with Case)
(4)
New from $3,759.00 SAVE 21%
or 12 payments
of $313.25
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Only 1 Left!
Free 2-Day Shipping
You don't have to be a John Mayer fan to love this Martin's exquisite craftsmanship. The OMJM acoustic-electric's Spanish cedar neck is carved for comfort. Learn more...
Martin D-X2E Mahogany Acoustic-Electric Guitar (with Gig Bag)
New from $599.00 SAVE 25%
or 8 payments
of $74.88
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In Stock
Free 2-Day Shipping
Get the deep, rich sound of mahogany and the comfortable playing feel of Martin without breaking the bank. The D-X2E is great for beginners and pros alike. Learn more...
Martin HD-28EZ Acoustic-Electric Guitar with LR Baggs Anthem (and Case)
New from $3,499.00 SAVE 20%
or 12 payments
of $291.58
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Only 1 Left!
Free 2-Day Shipping
Martin's HD-28EZ reimagines the classic dreadnought with scalloped, forward-shifted bracing for huge tone amplified by brilliant LR Baggs Anthem electronics. Learn more...
Martin D-16E Dreadnought Acoustic-Electric Guitar (with Soft Case)
(2)
New from $1,899.00 SAVE 20%
or 12 payments
of $158.25
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Only 2 Left!
Free 2-Day Shipping
The D-16E provides the sound and feel of a classic dreadnought with a slim 000 depth. A modified low oval neck with high performance taper eases playing. Learn more...
Ibanez AEWC300 Acoustic-Electric Guitar
New from $449.00 SAVE 33%
or 6 payments
of $74.83
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Free 2-Day Shipping
Featuring revolutionary contouring around its top and back, plus a deep cutaway, the Ibanez AEWC300 will keep you playing for days. Learn more...
Martin 000-16EG Orchestra Acoustic-Electric Guitar (with Soft Shell Case)
(3)
New from $1,699.00 SAVE 22%
or 12 payments
of $141.58
details
In Stock
Free 2-Day Shipping
Get more oomph out of your acoustic tone with a big body 000 Martin. This model features Fishman Matrix VT Enhance electronics for superior tone anywhere. Learn more...
Martin D-X1E Mahogany Acoustic-Electric Guitar (with Gig Bag)
New from $499.00 SAVE 23%
or 6 payments
of $83.17
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In Stock
Free 2-Day Shipping
This affordable Martin D-X1E Mahogany is perfect for anyone trying to delve into the world of Martin while still having the ability to plug in at a gig. Learn more...
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
(8)
New from $699.99 SAVE 33%
or 8 payments
of $87.50
details
In Stock
Free 2-Day Shipping
This Steve Vai-approved acoustic-electric boasts a solid Engelmann spruce top, Fishman Sonicore pickup and Ibanez AEQ210TF preamp, and a Vai 12th fret inlay. Learn more...
Ibanez AEWC400 Acoustic-Electric Guitar
Ibanez AEWC400 Acoustic-Electric Guitar
New from $499.99 SAVE 33%
or 6 payments
of $83.33
details
Coming Soon
Free Ground Shipping Free Ground Shipping
Featuring ergonomic contours, the AEWC400 represents a breakthrough in acoustic guitar comfort. Flame maple body construction adds pizzazz and a tight sound. Learn more...
Ibanez AEG1812II Acoustic-Electric Guitar, 12-String
Ibanez AEG1812II Acoustic-Electric Guitar, 12-String
(5)
New from $299.99 SAVE 33%
or 4 payments
of $75.00
details
Coming Soon
A thinner body and shorter 25" scale make the 12-string Ibanez AEG1812II a great choice for electric guitarists converting to acoustic guitar. Learn more...
Martin OMCX1E Acoustic-Electric Guitar
New from $549.00 SAVE 15%
or 6 payments
of $91.50
details
Coming Soon
Stand out with this Martin OMC1XE Black. Its comfortable auditorium body shape is suitable for both fingerpicking and heavy strumming playing styles. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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We approve everyone, with very few exceptions, as long as we can verify your identity.
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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close [x]
Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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