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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has always been very easy to deal with, and with their payment options, I know I'll always be able to buy the gear I really want." - Customer on December 4, 2019
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Blackstar HT20R MkII Guitar Combo Amplifier with Reverb (20 Watts, 1x12")
(2)
New from $599.99 SAVE 26%
Like New $544.95 SAVE 33%
or 12 payments
of $50.00
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Complete with two channels and lush reverb -- and switchable from 20 to 2 watts -- the HT20R is perfect for everything from bedroom practices to club gigs. Learn more...
EVH Eddie Van Halen Wolfgang FR Standard Floyd Rose Electric Guitar
EVH Eddie Van Halen Wolfgang FR Standard Floyd Rose Electric Guitar
New from $549.99 SAVE 25%
Like New $509.95 SAVE 31%
or 8 payments
of $68.75
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A budget-friendly entry in the Wolfgang series, the FR Standard still comes fully equipped with EVH Wolfgang pickups and a Floyd Rose Special tremolo. Learn more...
EVH Eddie Van Halen Wolfgang Standard Exotic Electric Guitar, with Maple Fingerboard
(1)
New from $649.99 SAVE 26%
or 12 payments
of $54.17
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In Stock
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The Wolfgang Standard Exotic was made for speed and precision. High-performance players will love the Floyd Rose Special bridge and direct-mount humbuckers. Learn more...
Blackstar HT Venue Club 40 MkII Guitar Combo Amplifier (40 Watts, 1x12")
(5)
New from $729.99 SAVE 23%
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of $60.84
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In Stock
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With 40 watts of power via ECC83 and EL34 tubes, on-board reverb and a 12" Celestion speaker, the Blackstar Club 40 MkII delivers rich, versatile tone. Learn more...
EVH Eddie Van Halen 5150III LBXII Lunchbox Tube Guitar Amplifier Head (15 Watts)
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New from $699.99 SAVE 27%
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of $58.34
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This Lunchbox packs raging tube tone into a tiny amp! For the LBX II, EVH added dual concentric controls for dedicated gains and volumes on your 2 channels. Learn more...
Blackstar CLUB50H Mark II Guitar Amplifier Head (50 Watts)
(1)
New from $729.99 SAVE 23%
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of $60.84
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Free Ground Shipping Free Ground Shipping
With power reduction from 50W down to 5W and an on-board professional USB recording output, the CLUB50H Mark II is a useful tool for the studio and stage. Learn more...
EVH Eddie Van Halen 5150III LBX Lunchbox Guitar Amplifier Head
New from $599.99 SAVE 27%
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The EVH 5150III LBX packs two channels of searing EVH tone into a portable 15-watt lunchbox amp that's perfect for bedroom practice or studio work. Learn more...
Blackstar Silverline Deluxe Modeling Guitar Amplifier Head (100 Watts)
Blackstar Silverline Deluxe Modeling Guitar Amplifier Head (100 Watts)
New from $529.99 SAVE 23%
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of $66.25
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In Stock
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Think outside the regular black box! This stylish Blackstar Silverline head offers 100 searing watts of power, along with 6 distinct tube power amp voices. Learn more...
Blackstar HT20RH MkII Guitar Amplifier Head with Reverb (20 Watts)
Blackstar HT20RH MkII Guitar Amplifier Head with Reverb (20 Watts)
New from $549.99 SAVE 26%
or 8 payments
of $68.75
details
In Stock
Free 2-Day Shipping
Loaded with two footswitchable channels and a studio-quality reverb, the HT20RH features EL84 power tubes to crank out up to 20 watts of blistering tone. Learn more...
Blackstar Studio 10 6L6 Guitar Combo Amplifier (10 Watts, 1x12")
Blackstar Studio 10 6L6 Guitar Combo Amplifier (10 Watts, 1x12")
New from $549.99 SAVE 27%
or 8 payments
of $68.75
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In Stock
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Loaded with a glowing 6L6 power tube, this Studio 10 spits aggressive American tone. Sculpt your sound with a simple tone knob and a dash of lush reverb. Learn more...
Blackstar Silverline Special Modeling Guitar Combo Amplifier (50 Watts, 1x12")
Blackstar Silverline Special Modeling Guitar Combo Amplifier (50 Watts, 1x12")
New from $529.99 SAVE 23%
Like New $454.95 SAVE 34%
or 8 payments
of $66.25
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Only 2 Left!
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Get ready to rock any venue in style with this 50-watt, 1x12 Silverline combo. Tap into 6 different power amp flavors to deliver a variety of classic tones. Learn more...
Blackstar Silverline Deluxe Modeling Guitar Combo Amplifier (100 Watts, 1x12")
New from $679.99 SAVE 27%
Like New $604.95 SAVE 35%
or 12 payments
of $56.67
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In Stock
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Style and versatility converge with the Silverline! This 1x12 combo features TVP technology that recreates the distinctive styles of 6 different tube amps. Learn more...
Electro-Harmonix 95000 Performance Loop Laboratory Pedal
Electro-Harmonix 95000 Performance Loop Laboratory Pedal
New from $550.00 SAVE 24%
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Featuring six mono tracks and one stereo mixdown track per loop, the Electro-Harmonix 95000 can record up to 375 minutes and 100 loops with a 16GB micro SD. Learn more...
Blackstar HTV-412A Mark II Speaker Cabinet (4x12 Inch, 320 Watts, 16 Ohms)
New from $629.99 SAVE 28%
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Four 12" Celestion 80-watt loudspeakers pack this Blackstar HTV-412A Mark II cabinet with all the raw British tone you can handle at an unbeatable value. Learn more...
Blackstar Studio 10 EL34 Guitar Combo Amplifier (10 Watts, 1x12")
Blackstar Studio 10 EL34 Guitar Combo Amplifier (10 Watts, 1x12")
(1)
New from $549.99 SAVE 27%
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of $68.75
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In Stock
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Lean into creamy, British-voiced overdrive with this EL34-powered Studio 10. A footswitchable boost has been added to the preamp for maximum versatility. Learn more...
1 - 15 of 15
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZZ-VYH9. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!