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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds does everything right. Service, communications, price, and checkout options: it's all there." - customer on July 2, 2019
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Yamaha APX-600 Acoustic-Electric Guitar
Yamaha APX-600 Acoustic-Electric Guitar
(2)
New from $299.99 SAVE 36%
Customer Return $254.95 SAVE 45%
or 8 payments
of $37.50
details
In Stock
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With the APX-600, you'll get plenty of bang for your buck. A vibrant spruce top and dynamic SYSTEM65 electronics ensure you'll sound great in any situation. Learn more...
Ibanez AEWC32 Acoustic-Electric Guitar
Ibanez AEWC32 Acoustic-Electric Guitar
(3)
New from $399.99 SAVE 33%
or 8 payments
of $50.00
details
In Stock
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Designed with electric guitar players in mind, the AEWC totes a remarkably slender body, 60mm neck joint and a deep florentine cutaway for upper fret reach. Learn more...
Ibanez AEG1812II Acoustic-Electric Guitar, 12-String
Ibanez AEG1812II Acoustic-Electric Guitar, 12-String
(5)
New from $299.99 SAVE 33%
Like New $249.95 SAVE 44%
or 8 payments
of $37.50
details
In Stock
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A thinner body and shorter 25" scale make the 12-string Ibanez AEG1812II a great choice for electric guitarists converting to acoustic guitar. Learn more...
Ibanez TCY10E Talman Cutaway Acoustic-Electric Guitar
Ibanez TCY10E Talman Cutaway Acoustic-Electric Guitar
New from $199.99 SAVE 33%
Like New $169.95 SAVE 43%
or 6 payments
of $33.34
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Turn some heads with this striking double-cutaway acoustic. Designed for the electric guitarist, the Ibanez TCY10E Talman delivers warm acoustic tone. Learn more...
Ibanez TCM50 Talman Cutaway Acoustic-Electric Guitar
Ibanez TCM50 Talman Cutaway Acoustic-Electric Guitar
New from $299.99 SAVE 33%
or 8 payments
of $37.50
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Get the look and feel of an electric with the sound of an acoustic. This Ibanez features a double-cutaway design, giving you easy access to the higher frets. Learn more...
Ibanez PF28ECE Acoustic-Electric Guitar
Ibanez PF28ECE Acoustic-Electric Guitar
(5)
New from $299.99 SAVE 33%
or 8 payments
of $37.50
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A great first acoustic-electric axe for electric guitarists, the PF28ECE delivers rich sound (and stunning looks) with its sapele body and flame maple top. Learn more...
Ibanez AEWC400 Acoustic-Electric Guitar
Ibanez AEWC400 Acoustic-Electric Guitar
New from $499.99 SAVE 33%
Like New $429.95 SAVE 42%
or 8 payments
of $62.50
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In Stock
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Featuring ergonomic contours, the AEWC400 represents a breakthrough in acoustic guitar comfort. Flame maple body construction adds pizzazz and a tight sound. Learn more...
Ibanez ALT30 Altstar Acoustic-Electric Guitar
Ibanez ALT30 Altstar Acoustic-Electric Guitar
New from $299.99 SAVE 33%
or 8 payments
of $37.50
details
In Stock
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Great for electric guitarists, the Ibanez ALT30 Altstar uses tighter string spacing and a longer scale length for comfortable playing with high fret access. Learn more...
Yamaha LSTA TransAcoustic Acoustic-Electric Guitar (with Gig Bag)
(1)
New from $999.99 SAVE 37%
or 12 payments
of $83.34
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Only 2 Left!
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Create authentic reverb and chorus with the Yamaha LSTA. An actuator inside the guitar reacts to string vibrations, providing a distinct playing experience. Learn more...
Yamaha FG-TA Dreadnought Transacoustic Acoustic-Electric Guitar
(1)
New from $599.99 SAVE 36%
or 12 payments
of $50.00
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In Stock
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Recreate the studio sounds of reverb and chorus during a live performance with the FG-TA. The Transacoustic effects prompt inspiration each time you play. Learn more...
Ibanez AEG10II Grand Concert Acoustic-Electric Guitar
Ibanez AEG10II Grand Concert Acoustic-Electric Guitar
(2)
New from $299.99 SAVE 33%
Like New $254.95 SAVE 43%
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In Stock
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With its robust tone, quality Fishman electronics, and the playability of an electric guitar, this stage-ready acoustic-electric is great for performance. Learn more...
Ibanez AW54CE Artwood Acoustic-Electric Guitar
Ibanez AW54CE Artwood Acoustic-Electric Guitar
(6)
New from $299.99 SAVE 33%
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With its top, back, and sides made from mahogany, the Ibanez AW54CE Artwood delivers rich, well-rounded sound whether you're plugged in or playing acoustic. Learn more...
Dean AXS Exotic Caidie Cutaway Acoustic-Electric Guitar
Dean AXS Exotic Caidie Cutaway Acoustic-Electric Guitar
(3)
New from $269.00 SAVE 27%
or 6 payments
of $44.84
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Topped with eye-catching caidie, this AXS Exotic features a resonant mahogany back, sides and neck, and onboard DMT electronics with high-fidelity 3-band EQ. Learn more...
Ibanez AE255BT Baritone Acoustic-Electric Guitar
(2)
New from $699.99 SAVE 33%
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Add some body to your acoustic performances with the baritone AE255BT. A solid Sitka spruce top adds sparkling clarity to balance out your overall sound. Learn more...
Ibanez AEG12II Acoustic-Electric Guitar
Ibanez AEG12II Acoustic-Electric Guitar
(2)
New from $299.99 SAVE 33%
or 8 payments
of $37.50
details
In Stock
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With its thin sapele body profile, deep cutaway and shorter 25" scale neck, the Ibanez AEG1211 offers electric guitarists a familiar fit and feel. Learn more...
Ibanez AE245 Acoustic-Electric Guitar
Ibanez AE245 Acoustic-Electric Guitar
New from $499.99 SAVE 33%
Like New $354.95 SAVE 52%
or 8 payments
of $62.50
details
In Stock
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Get a woody, warm tone with a soft response for fingerpicking, thanks to the all-mahogany body and AE body shape of this AE245 acoustic-electric from Ibanez. Learn more...
Yamaha A3R Acoustic-Electric Guitar (with Hard Bag)
(9)
New from $899.99 SAVE 34%
or 12 payments
of $75.00
details
In Stock
Free 2-Day Shipping
Pick up this Yamaha acoustic-electric and be impressed! The reliable A3R delivers stage-ready sound with its state-of-the-art SRT 2 preamp and pickup system. Learn more...
Dean AXS Exotic Series Acoustic-Electric Guitar
Dean AXS Exotic Series Acoustic-Electric Guitar
(1)
New from $269.00 SAVE 29%
or 6 payments
of $44.84
details
In Stock
Free 2-Day Shipping
Get gorgeous looks and well-balanced sound without breaking the bank. This Dean AXS Exotic acoustic features mahogany construction and on-board electronics. Learn more...
Yamaha FS-TA Concert Transacoustic Acoustic-Electric Guitar
New from $599.99 SAVE 36%
or 12 payments
of $50.00
details
In Stock
Free 2-Day Shipping
With built-in reverb and chorus at your fingertips, the Yamaha FS-TA Concert TransAcoustic provides a playing experience unmatched by ordinary acoustics. Learn more...
Dean Exhibition Koa Acoustic-Electric Guitar
Dean Exhibition Koa Acoustic-Electric Guitar
(1)
New from $519.00 SAVE 33%
Like New $514.95 SAVE 36%
or 8 payments
of $64.88
details
Only 2 Left!
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Equipped with a DMT I2NR preamp and built-in tuner, this Koa-topped acoustic-electric is made for the stage. Learn more...
1 - 20 of 61
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
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It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!