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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds offers Play as you Pay which is great for those of us that don't have the cash all at once. We don't have to wait until the item is paid off." - Customer on December 2, 2019
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Planet Waves ProWinder Peg Winder
Planet Waves ProWinder Peg Winder
New from $10.99 SAVE 36%
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on orders $59.00+ details
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This pegwinder features a built-in string clipper, making it a must-have tool that you will use time and time again. Learn more...
Planet Waves Varigrip Adjustable Hand Exerciser
Planet Waves Varigrip Adjustable Hand Exerciser
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With adjustable tension per finger, and simulated strings to build your calluses, your fingers are going to get in top shape fast. Learn more...
Planet Waves Acoustic Guitar Humidifying System
Planet Waves Acoustic Guitar Humidifying System
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Maintain the proper humidity level for your acoustic with this humidifying system. Suspended between the strings, it never touches the body of your guitar. Learn more...
Planet Waves 3" Padded Comfort Guitar Strap
Planet Waves 3" Padded Comfort Guitar Strap
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Because of its internal padding, this 3-inch wide guitar strap allows you to comfortably play your heavy bass or guitar on stage. Learn more...
Kyser Quick Change Guitar Capo
Kyser Quick Change Guitar Capo
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Look ma, one hand is all it takes to change fret position for the Kyser Quick Change capo. The padded neck grip also helps protect your guitar. Learn more...
Planet Waves Eclipse Headstock Tuner
Planet Waves Eclipse Headstock Tuner
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The Planet Waves Eclipse tuner clips directly on to your headstock and provides easy-to-read results -- making tuning fast and easy. Learn more...
Kyser Quick Change Guitar Capo
Kyser Quick Change Guitar Capo
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Add a dash of elegance to your usual routine with this maple capo. This classy capo features the same high-performance you've come to expect from Kyser. Learn more...
Electro-Harmonix 12AX7EH Preamp Tube
Electro-Harmonix 12AX7EH Preamp Tube
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Electro-Harmonix gives distortion junkies all the gain they can handle without unwanted noise, thanks to a unique spiral filament in the 12AX7ED preamp tube. Learn more...
Planet Waves Planet Lock Polypropylene Guitar Strap
Planet Waves Planet Lock Polypropylene Guitar Strap
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Keep your strap where it needs to be. This lock system fits on your existing pins, and stays there until you release the side pin. Learn more...
Electro-Harmonix EL84EH Power Amplifier Tube
Electro-Harmonix EL84EH Power Amplifier Tube
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Your power tubes matter! With Tri-lam plate material and selected screen wire, the EL84EH perfectly captures the musical tone of the original Mullard design. Learn more...
Planet Waves NS Capo
Planet Waves NS Capo
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Made from ultra-light aerospace-grade aluminum, this capo lets you quickly and accurately position it on your guitar's neck without adding any extra weight. Learn more...
D'Addario Humidipak Automatic Humidity Control System
D'Addario Humidipak Automatic Humidity Control System
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Maintain your treasured instruments with the D'Addario Humidipak featuring two-way purified humidity control. Learn more...
EVH Eddie Van Halen Premium Tin Picks
EVH Eddie Van Halen Premium Tin Picks
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Shred the night away with this 12-pack of EVH gripped nylon picks -- stored in a stylish tin that echoes Eddie's legendary Frankenstrat. Learn more...
Planet Waves PWSH01 Screeching Halt Sound-Hole Plug
Planet Waves PWSH01 Screeching Halt Sound-Hole Plug
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Put an end to feedback with this sound-hole plug for your acoustic electric guitar. It fits most standard acoustic guitar sound-holes. Learn more...
Planet Waves NS Tri-Action Guitar Capo
Planet Waves NS Tri-Action Guitar Capo
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Stay in-tune and buzz-free up and down the neck with the Ned Steinberger-designed Planet Waves NS Tri-action guitar capo. Learn more...
EVH Eddie Van Halen Premium Electric Guitar Strings
EVH Eddie Van Halen Premium Electric Guitar Strings
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Play with the same blazing speeds and sizzling tones as Eddie Van Halen with these signature strings. Learn more...
Blackstar Fly 3 Power Supply
Blackstar Fly 3 Power Supply
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Get the proper amount of power on the fly for your Blackstar FLY3 mini amp with this heavy duty, specially designed power supply with removable power cord. Learn more...
Planet Waves NS Micro Headstock Tuner
Planet Waves NS Micro Headstock Tuner
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The Planet Waves NS Micro clips to your headstock, keeping it out of the audience's sight. It's the perfect tuner for performers. Learn more...
Pig Hog Pig Power 10 Spot Daisy Chain
Pig Hog Pig Power 10 Spot Daisy Chain
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Compatible with most brands, the Pig Hog "Pig Power" 10 Spot daisy chain lets you power ten pedals using one 9V adapter, with 9.5" of space between each one. Learn more...
Electro-Harmonix EL34EH Power Amplifier Tube
Electro-Harmonix EL34EH Power Amplifier Tube
New from $19.95
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Recreate the smooth, balanced tone of your original Mullard tubes with this Electro-Harmonix EL34EH Power Amplifier Tube. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 201-D4MR. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!