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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is the best. This is the 4th guitar I have bought from them and will be buying more. Wouldn't think of going anywhere else." - customer on July 4, 2019
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Ibanez RGRT421 Electric Guitar
Ibanez RGRT421 Electric Guitar
(1)
New from $429.99 SAVE 27%
or 8 payments
of $53.75
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In Stock
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Equipped with a 5-piece walnut/maple neck that runs through its solid mahogany body, this Ibanez RGRT421 boasts sustain for days. Learn more...
Ibanez S61AL Axion Label Electric Guitar
Ibanez S61AL Axion Label Electric Guitar
(1)
New from $1,099.99 SAVE 24%
or 18 payments
of $61.12
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Ibanez gives the streamlined "S" body shape a metal makeover in the S61AL Axion Label. Its Fishman Fluence pickups deliver versatile tones. Learn more...
Ibanez AW54CE Artwood Acoustic-Electric Guitar
Ibanez AW54CE Artwood Acoustic-Electric Guitar
(6)
New from $299.99 SAVE 33%
or 8 payments
of $37.50
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With its top, back, and sides made from mahogany, the Ibanez AW54CE Artwood delivers rich, well-rounded sound whether you're plugged in or playing acoustic. Learn more...
Ibanez RG421 RG Electric Guitar with Fixed Bridge
Ibanez RG421 RG Electric Guitar with Fixed Bridge
New from $299.99 SAVE 23%
or 8 payments
of $37.50
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In Stock
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This Ibanez fixed-bridge electric guitar has a Wizard III neck and Infinity pickups for comfortable playability, a powerful punch, and maximum sustain. Learn more...
Ibanez B200 Banjo
Ibanez B200 Banjo
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New from $399.99 SAVE 33%
or 8 payments
of $50.00
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Beyond the intricate inlay, the retro-inspired Ibanez B200 banjo's Remo Weatherking head has a basswood rim and brass tone ring for rich, twangy tone. Learn more...
Ibanez AZ242BC Premium Electric Guitar (with Case)
Ibanez AZ242BC Premium Electric Guitar (with Case)
(3)
New from $1,299.99 SAVE 24%
Like New $1,099.00 SAVE 36%
or 18 payments
of $72.23
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If you need a high-performance axe without the high price, the AZ242BC is your pick. A set of Seymour Duncan Hyperion humbuckers deliver hot, sizzling tone. Learn more...
Ibanez RGA42FM Electric Guitar
Ibanez RGA42FM Electric Guitar
New from $399.99 SAVE 27%
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of $50.00
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The Ibanez RGA42FM has serious rock and roll attitude. With a flame maple top and a Wizard II neck, the Ibanez RGA42FM is perfect for rock applications. Learn more...
Ibanez Artcore Expressionist AS93FM Semi-Hollowbody Electric Guitar
(4)
New from $649.99 SAVE 27%
or 12 payments
of $54.17
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The Artcore Expressionist AS93FM provides the semi-hollow tone you know and love via flamed maple construction and a pair of Super 58 Custom humbuckers. Learn more...
Ibanez Powerpad 541 Series Electric Guitar Gig Bag
Ibanez Powerpad 541 Series Electric Guitar Gig Bag
New from $44.95 SAVE 30%
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on orders $59.00+ details
In Stock
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Stylish and durable, the padded Ibanez Powerpad 541 gig bag will protect your Ibanez electric guitar -- and even has a roomy pocket to fit your laptop. Learn more...
Electro-Harmonix Attack Decay Pedal
Electro-Harmonix Attack Decay Pedal
New from $125.00 SAVE 25%
or 6 payments
of $20.84
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A re-interpretation of the circa-1980 original, the Attack Decay simulates the reverse swells, staccato notes and bowed effects of a vintage tape machine. Learn more...
Ibanez Tube Screamer Mini Overdrive Pedal
Ibanez Tube Screamer Mini Overdrive Pedal
(4)
New from $79.99 SAVE 29%
or 6 payments
of $13.34
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In Stock
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Get the famed TS808 overdrive sound with all the same tonal control in a pedal that's a small fraction of the original's size with the Tube Screamer Mini. Learn more...
Ibanez AS73G Artcore Semi-Hollowbody Electric Guitar
Ibanez AS73G Artcore Semi-Hollowbody Electric Guitar
(6)
New from $449.99 SAVE 27%
or 8 payments
of $56.25
details
In Stock
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Perfect for anything from jazz to rock, the AS73G has tone in its DNA. The maple body adds bite, while the mellow Artcore humbuckers smooth everything out. Learn more...
Ibanez RGD3127 Prestige Electric Guitar (with Case)
Ibanez RGD3127 Prestige Electric Guitar (with Case)
(2)
New from $1,799.99 SAVE 25%
or 18 payments
of $100.00
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Ibanez Prestige series guitars are built for anything. Made in Japan, this seven-stringer delivers the brutal tone and style you demand on stage every night. Learn more...
Ibanez Powerpad 541 Series Acoustic Guitar Bag
Ibanez Powerpad 541 Series Acoustic Guitar Bag
(1)
New from $52.95 SAVE 20%
Play as you Pay®
on orders $59.00+ details
In Stock
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Transport your favorite acoustic guitar in style with an Ibanez Powerpad 541 gig bag, featuring smart designs and color choices in polyester and suede. Learn more...
Electro-Harmonix SYNTH9 Synthesizer Machine Pedal
Electro-Harmonix SYNTH9 Synthesizer Machine Pedal
(3)
New from $221.30 SAVE 25%
or 6 payments
of $36.89
details
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Transform your guitar or bass into nine different sought-after vintage synthsizers, from saw-like lead synths to more subtle, spacey, atmospheric pads. Learn more...
Electro-Harmonix Silencer Noise Gate Pedal
Electro-Harmonix Silencer Noise Gate Pedal
(3)
New from $68.60 SAVE 24%
or 6 payments
of $11.44
details
In Stock
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The Silencer is a sophisticated noise gate that delivers up to -70dB of noise reduction and is perfect for taming noisy pedalboards and guitar pickups. Learn more...
Electro-Harmonix Grand Canyon Delay and Looper Pedal
Electro-Harmonix Grand Canyon Delay and Looper Pedal
New from $271.80 SAVE 24%
or 6 payments
of $45.30
details
In Stock
Free 2-Day Shipping
The Grand Canyon provides 12 effect types, and three seconds of delay time with tap tempo and tap divide, plus a looper for up to 16 minutes of recording. Learn more...
Ibanez AEG10II Grand Concert Acoustic-Electric Guitar
Ibanez AEG10II Grand Concert Acoustic-Electric Guitar
(2)
New from $299.99 SAVE 33%
Like New $249.95 SAVE 44%
or 8 payments
of $37.50
details
In Stock
Free 2-Day Shipping
With its robust tone, quality Fishman electronics, and the playability of an electric guitar, this stage-ready acoustic-electric is great for performance. Learn more...
Ibanez RG470AHM Electric Guitar
Ibanez RG470AHM Electric Guitar
(3)
New from $499.99 SAVE 27%
or 8 payments
of $62.50
details
In Stock
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The Ibanez RGA470AHM's double-locking tremolo, super-slick Wizard III neck and versatile HSH pickup combination will awaken your inner shredder. Learn more...
Ibanez GiO GRG7221M 7-String Electric Guitar
Ibanez GiO GRG7221M 7-String Electric Guitar
(3)
New from $199.99 SAVE 29%
or 6 payments
of $33.34
details
In Stock
Free 2-Day Shipping
Take your playing to new highs (and lows) with the deep tone of the Ibanez GiO GRG7221M 7-string guitar -- its jumbo frets make solos and string bends easy. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!