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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I am highly recommending zZounds as a fantastic company to do business with. I've bought the majority of the gear I own from them on their payment plan, which is a miracle for me. If not for the payment plan, I'd never have the gear I have today. Thank you so much zZounds, not only for allowing me to pay on installments, but prompt service, quick delivery (my amp arrived in 2 days, shipping was free), & absolute great customer service. Customer on October 10, 2019
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Marshall HGFX Head with Marshall MG412AG Cabinet
(3)
New from $599.99 SAVE 36%
or 12 payments
of $50.00
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In Stock
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A killer first halfstack for those about to rock, this Marshall HGFX head and MG412 cab package emits earth-crushing tone that won't crush your wallet. Learn more...
Marshall DSL40CR Guitar Combo Amplifier (40 Watts, 1x12")
(6)
New from $749.99 SAVE 29%
or 12 payments
of $62.50
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In Stock
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Push out 40 watts of pure Marshall tube tone with the DSL40CR combo amplifier -- its versatile EQ and resonance controls let you dial in the perfect sound. Learn more...
Marshall DSL100HR Guitar Amplifier Head (100 Watts)
(7)
New from $899.99 SAVE 28%
USED $749.95 SAVE 40%
or 12 payments
of $75.00
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In Stock
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With even more tonal flexibility than before, the redesigned Marshall DSL100HR guitar amplifier head lets you dial in the perfect tone and make it yours. Learn more...
Takamine GD30CE Cutaway Acoustic-Electric Guitar, 12-String
Takamine GD30CE Cutaway Acoustic-Electric Guitar, 12-String
(8)
New from $499.99 SAVE 27%
or 8 payments
of $62.50
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In Stock
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Get that familiar 12-string chime at a budget-friendly price! The solid spruce top and mahogany back and sides combine to create a killer, full-bodied tone. Learn more...
Ibanez RGIB6 Baritone Electric Guitar
(4)
New from $699.99 SAVE 27%
Like New $609.95 SAVE 36%
or 12 payments
of $58.34
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In Stock
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Looking to beef up your sound? Add a baritone electric guitar to your lineup. Made for metal, the Ibanez RGIB6 adds deep, dark tone you'll love. Learn more...
Takamine GN93CE Acoustic-Electric Guitar
(3)
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of $53.34
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The performance-ready Takamine GN93CE delivers silky smooth amplified tone thanks to its TK-40D preamp system and NEX-style body. Learn more...
Marshall DSL20CR Guitar Combo Amplifier (20 Watts, 1x12")
(4)
New from $599.99 SAVE 27%
or 12 payments
of $50.00
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Get a solid 20 watts of Marshall power with the DSL20CR combo amp -- its redesigned EQ and adjustable power output allow for excellent tone at any volume. Learn more...
Takamine GJ72CE Jumbo Cutaway Acoustic-Electric Guitar, 12-String
(1)
New from $649.99 SAVE 35%
or 12 payments
of $54.17
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Achieve powerful, shimmering 12-string tone from the solid spruce and flamed maple constructed jumbo body of the affordable Takamine GJ72CE. Learn more...
Marshall Origin50H Guitar Amplifier Head (50 Watts)
(2)
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The Origin50H delivers classic, rich and harmonic all-tube tones with a contemporary, sleek style, an effects loop and Powerstem power scaling capabilities. Learn more...
Ibanez AEWC400 Acoustic-Electric Guitar
Ibanez AEWC400 Acoustic-Electric Guitar
New from $499.99 SAVE 33%
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Featuring ergonomic contours, the AEWC400 represents a breakthrough in acoustic guitar comfort. Flame maple body construction adds pizzazz and a tight sound. Learn more...
Ibanez S670QM Electric Guitar
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With humbucker and single-coil pickups, an Edge Zero II tremolo, and Wizard III neck, the versatile Ibanez S670QM is perfect for multiple styles of wailing. Learn more...
Electro-Harmonix 95000 Performance Loop Laboratory Pedal
Electro-Harmonix 95000 Performance Loop Laboratory Pedal
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of $68.75
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Featuring six mono tracks and one stereo mixdown track per loop, the Electro-Harmonix 95000 can record up to 375 minutes and 100 loops with a 16GB micro SD. Learn more...
Takamine GJ72CE Jumbo Acoustic-Electric Guitar
Takamine GJ72CE Jumbo Acoustic-Electric Guitar
(1)
New from $569.99 SAVE 33%
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of $71.25
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Get robust projection from this mighty jumbo solid-top. The onboard TK-40D preamp offers a 3-band EQ, mid contour switch, notch filter, and built-in tuner. Learn more...
Ibanez RG80E Electric Guitar, 8-String
(1)
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Crank out the heaviest tones with this RG80E. This 8-string monster features a pair of high-output active EMG 808 humbuckers to produce punishing sounds. Learn more...
Ibanez AE255BT Baritone Acoustic-Electric Guitar
(2)
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Add some body to your acoustic performances with the baritone AE255BT. A solid Sitka spruce top adds sparkling clarity to balance out your overall sound. Learn more...
Ibanez RGA7420FM Electric Guitar, 7-String
New from $599.99 SAVE 27%
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of $50.00
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Sound great and look stylish on any stage with this 7-string RG. Featuring a beautiful flamed maple top and a pair of Quantum pickups, this guitar rips. Learn more...
Ibanez Artcore Vintage AKJV95 Hollowbody Electric Guitar
(1)
New from $699.99 SAVE 27%
Like New $609.95 SAVE 36%
or 12 payments
of $58.34
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In Stock
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The perfect tool for jazz and blues, the Artcore Vintage AKJV95 provides hollowbody tone with a spruce top, flamed maple back and sides and Super 58 pickups. Learn more...
Marshall Origin50C Guitar Combo Amplifier (50 Watts, 1x12")
New from $749.99 SAVE 27%
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of $62.50
details
In Stock
Free 2-Day Shipping
Loaded with a single Celestion Midnight 60 speaker, the Origin50C slings classic, all-tube Marshall tone with high, medium or low power scaling options. Learn more...
Takamine GD20CE Acoustic-Electric Guitar
Takamine GD20CE Acoustic-Electric Guitar
New from $449.99
or 8 payments
of $56.25
details
In Stock
Free 2-Day Shipping
The Takamine GD20CE dreadnought features a cutaway for easy upper-fret access, plus a TP-4TD preamp system for pristine electric tone when plugged in. Learn more...
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
(8)
New from $699.99 SAVE 33%
or 12 payments
of $58.34
details
In Stock
Free 2-Day Shipping
This Steve Vai-approved acoustic-electric boasts a solid Engelmann spruce top, Fishman Sonicore pickup and Ibanez AEQ210TF preamp, and a Vai 12th fret inlay. Learn more...
1 - 20 of 63
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!