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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Speaking to someone at zZounds is just like speaking to someone in your family. They make you feel like you are family. Great people and people who care about musicians." - Customer on October 5, 2019
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Epiphone Les Paul Standard Plustop PRO Electric Guitar
New from $599.00 SAVE 40%
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With a stunning flame maple top and ProBucker humbuckers that evoke vintage PAFs, this affordable Epiphone delivers serious Les Paul tone and style. Learn more...
Epiphone G-400 Exclusive Deluxe PRO Electric Guitar
Epiphone G-400 Exclusive Deluxe PRO Electric Guitar
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New from $399.00 SAVE 40%
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Modeled after the original '60s SG, the G-400 Exclusive Deluxe PRO features a AAA flame maple veneer top and coil-splitting Alnico Classic PRO humbuckers. Learn more...
Epiphone Les Paul Custom PRO Electric Guitar
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Epiphone's version of the "Tuxedo" Les Paul features gold hardware and ProBucker pickups that can be coil-tapped when you want that single-coil bite. Learn more...
Epiphone Prophecy Les Paul Custom Plus EX Electric Guitar with Case
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Shredders take note: the Epiphone Prophecy Les Paul Custom Plus EX is back, and it's loaded with high-output EMG 81 and 85 active pickups and black hardware. Learn more...
Epiphone Limited Edition Peter Frampton Les Paul Custom PRO Electric Guitar
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An incredibly accurate recreation of Peter Frampton's iconic guitar, this Epiphone Les Paul Custom features ProBucker and CeramicPRO open-coil humbuckers. Learn more...
Epiphone Masterbilt Century De Luxe Archtop Acoustic-Electric Guitar
Epiphone Masterbilt Century De Luxe Archtop Acoustic-Electric Guitar
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Big, beautiful tone emanates from the arched top of the Epiphone Masterbilt Century De Luxe. A dovetail neck joint adds to its natural resonance. Learn more...
Epiphone Exclusive Limited Edition ES-335 PRO Electric Guitar
Epiphone Exclusive Limited Edition ES-335 PRO Electric Guitar
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Get the iconic look of a 1958-era 335 and the modern sound of Epiphone's Alnico Classic PRO humbuckers with coil-tapping. This semi-hollowbody delivers both. Learn more...
Epiphone Hummingbird PRO Acoustic-Electric Guitar
Epiphone Hummingbird PRO Acoustic-Electric Guitar
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Whether you play country or classic rock, acoustic guitars don't get much more iconic than the Hummingbird. This Epiphone PRO boasts a Shadow pickup system. Learn more...
Epiphone 1958 Korina Flying V Electric Guitar
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Crafted from a korina wood body just like the original Flying Vs, this Epiphone delivers classic looks and tone with gold hardware and alnico humbuckers. Learn more...
Epiphone Limited Edition Jason Hook M4 Explorer Electric Guitar (with Gig Bag)
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The debut Epiphone signature for Five Finger Death Punch's Jason Hook, this M4 Explorer features Seymour Duncan SH humbuckers and custom "Sherman" graphics. Learn more...
Epiphone AJ210CE Acoustic-Electric Guitar (with Case)
Epiphone AJ210CE Acoustic-Electric Guitar (with Case)
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This gig-worthy Epiphone AJ210CE dreadnought features discreet Shadow electronics, a comfortable poplar composite fretboard and cutaway for easy playing. Learn more...
Electro-Harmonix Oceans 11 Reverb Pedal
Electro-Harmonix Oceans 11 Reverb Pedal
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Packed with eleven reverb modes, an internal tails switch and powerful hidden parameters, the Electro-Harmonix Oceans 11 is a "swiss army knife" of reverb. Learn more...
Epiphone Limited Edition Johnny A Custom Electric Guitar (with Case)
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Built for renowned guitarist, Johnny A, this signature model features Gibson '57 Classic humbuckers, a Bigsby B70 vibrato and a beautiful flamed maple top. Learn more...
Epiphone Masterbilt Century Zenith Classic Acoustic-Electric Guitar
Epiphone Masterbilt Century Zenith Classic Acoustic-Electric Guitar
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The Zenith Classic radiates with '30s style, from its arched spruce top graced with two f-holes to the ornamentation on its headstock and ebony fretboard. Learn more...
Epiphone SST Coupe Steel String Classical Acoustic-Electric Guitar
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The SST Coupe combines the best of both solid and acoustic guitar features. When plugged in, the chambered mahogany body offers realistic acoustic tone. Learn more...
Epiphone Exclusive SG G-400 PRO Electric Guitar
Epiphone Exclusive SG G-400 PRO Electric Guitar
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New from $399.00 SAVE 40%
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Honoring the original 1960s-era "Solid Guitar," this Epiphone G-400 PRO features Alnico Classic PRO humbuckers with push/pull coil-splitting capabilities. Learn more...
Epiphone FT-350SCE Acoustic-Electric Guitar
Epiphone FT-350SCE Acoustic-Electric Guitar
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This spruce-topped, mahogany-bodied beauty boasts a Min-ETune system to effortlessly tune your guitar in a number of tunings at the push of a button. Learn more...
Epiphone MM40L Masterbilt F-Style Mandolin
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Created in the spirit of early Epiphone Masterbilt mandolins, this MM40L features a solid spruce top, solid maple body and an aged vintage sunburst finish. Learn more...
Epiphone EJ-200 SCE Coupe Travel Acoustic-Electric Guitar
Epiphone EJ-200 SCE Coupe Travel Acoustic-Electric Guitar
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Epiphone's EJ-200 Coupe is a smaller Jumbo-shaped guitar for sleek style and hot tones. A Shadow NanoFlex HD under-saddle pickup produces a natural sound. Learn more...
Epiphone Joe Pass Emperor-II PRO Electric Guitar
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Bust out your best jazz licks on the Emperor-II PRO. This Joe Pass signature model features Epiphone ProBucker pickups for hearty vintage tone. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!