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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds.com is awesome, point, click, 2 days later it's at your door. Add in their no interest financing and I can literally get it delivered to my door cheaper than at my local guitar chain store." - customer on July 17, 2019
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Dunlop Dual Design Straplok System
Dunlop Dual Design Straplok System
New from $13.95 SAVE 39%
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on orders $59.00+ details
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The Dunlop Dual Design Straplok is a great way to guard your instrument. Never worry about your guitar or bass falling with the Dunlop Dual Design Straplok. Learn more...
Dunlop Tortex Standard Picks (12-Pack)
Dunlop Tortex Standard Picks (12-Pack)
New from $3.95 SAVE 34%
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on orders $59.00+ details
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Turtle Power! These long-lasting picks give you a no-slip grip. Pick up a 12-pack in the gauge/color of your choice, and you'll always have a pick on hand. Learn more...
Fender Blues Deluxe Harmonica
Fender Blues Deluxe Harmonica
(1)
New from $9.59
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on orders $59.00+ details
In Stock
Free 2-Day Shipping
This 10-hole diatonic harmonica creates a tone like its namesake Fender amplifier thanks to an ABS plastic comb and replaceable brass reed plates. Learn more...
Dunlop System 65 Guitar Maintenance Kit
Dunlop System 65 Guitar Maintenance Kit
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Keep your guitar as clean as it can be with this care kit. It includes five bottles of Dunlop guitar care products, three polishing cloths, and instructions. Learn more...
Dunlop Tortex Standard Picks (72-Pack)
Dunlop Tortex Standard Picks (72-Pack)
New from $15.95 SAVE 49%
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Get this pack of Dunlop Tortex picks and stop worrying about losing the one in your pocket. This 72-pack of Dunlop Tortex picks is available in many sizes. Learn more...
Eagle Mountain Guitar Strap
Eagle Mountain Guitar Strap
New from $7.95
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The Eagle Mountain guitar strap is a necessity. If you're gonna rock, you gotta be standing, and the Eagle Mountain guitar strap is a good way to do so. Learn more...
Fender Monogram Guitar Strap
Fender Monogram Guitar Strap
New from $10.95
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Show your Fender pride with this 2-inch Fender strap. It features the Fender monogram and is available in several different color patterns. Learn more...
Dunlop DSP500K Super Pot 500k Split Shaft Pot
Dunlop DSP500K Super Pot 500k Split Shaft Pot
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The dust and corrosion-resistant design of the Dunlop DSP500K Super Pot means your signal will ring free of dirty pot noise and scratchiness. Learn more...
Dunlop DBMMS Marcus Miller Super Bright 5-String Bass Strings
Dunlop DBMMS Marcus Miller Super Bright 5-String Bass Strings
(1)
New from $24.95 SAVE 58%
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Make your bass grooves ring out by winding up your 5-string with the crisp tone and lighter tension of Dunlop Marcus Miller Super Bright bass strings. Learn more...
Fender Super 7250s Electric Bass Strings
Fender Super 7250s Electric Bass Strings
(2)
New from $15.95
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Wrapped in nickel for a smooth feel and rich tone, Fender's Super 7250s electric bass strings are bright and punchy with great sustain. Learn more...
Dunlop 83C Trigger Acoustic Curved Guitar Capo
Dunlop 83C Trigger Acoustic Curved Guitar Capo
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Change the key without changing the sound of your guitar with this capo, which is designed specifically for acoustic guitars with a curved fretboard. Learn more...
Fender Super 250s Electric Guitar Strings
Fender Super 250s Electric Guitar Strings
(2)
New from $3.89
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With nickel plating for excellent dynamics and tolerance to abuse, these bright-sounding electric guitar strings are perfect for rock and pop styles. Learn more...
Dunlop ECB-003 9VDC Power Supply
Dunlop ECB-003 9VDC Power Supply
New from $9.95 SAVE 40%
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Give your Dunlop pedal the power it needs to enhance your performance. This power supply is designed to power post 1992 Dunlop pedals. Learn more...
Dunlop Authentic Jimi Hendrix Strap
Dunlop Authentic Jimi Hendrix Strap
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With a look and feel that's dedicated to the straps used in his most famous concerts and performances, these Jimi Hendrix guitar straps are the real deal. Learn more...
Dunlop Pendleton Wool Guitar Strap
Dunlop Pendleton Wool Guitar Strap
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A collab between Dunlop and Pendleton, these wool straps feature timeless patterns woven into high-quality fabric for an unforgettable look. Learn more...
Dunlop Nylon Standard Picks (12-Pack)
Dunlop Nylon Standard Picks (12-Pack)
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This 12-pack of standard nylon picks comes in a variety of sizes to fit the needs of all guitarists. Learn more...
Fender Super Bullets Electric Guitar Strings
Fender Super Bullets Electric Guitar Strings
New from $5.95
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Fender Super Bullets will blow you away with their innovative bullet-end, which provides solid tuning and increases sustain. Learn more...
Dunlop 558 Tortex Flow Guitar Picks (12 Pack)
Dunlop 558 Tortex Flow Guitar Picks (12 Pack)
New from $3.99 SAVE 34%
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Dunlop combines the durability and feel of Tortex with the Flow pick design. Wide with a sharp tip, these picks deliver bright tone with precision playing. Learn more...
Dunlop Tortex White Jazz III Guitar Picks (12-Pack)
Dunlop Tortex White Jazz III Guitar Picks (12-Pack)
(3)
New from $3.95 SAVE 29%
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Playing speedy licks? These picks come in Dunlop's sleek Jazz III shape and are constructed with the familiar feel of Tortex, to give you greater control. Learn more...
Dunlop Super Bright Steel 5-String Electric Bass Strings
Dunlop Super Bright Steel 5-String Electric Bass Strings
New from $19.95 SAVE 63%
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Don't let the lower register of your 5-string bass sacrifice your clarity. String up a pair of Dunlop Super Bright steel strings and let your top end shine. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20B-NRV2. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Please enter your shipping zip code:
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!