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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Great inventory, customer service and the play as you pay is a great program!" - customer on May 1, 2019
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Drum Workshop Design Series Shell Kit, 4-Piece
New from $999.99 SAVE 40%
Like New $884.95 SAVE 46%
or 12 payments
of $83.34
details
In Stock
Free 2-Day Shipping
Take your drumming experience to the next level! The versatile Drum Workshop Design Series shell kit is made in DW's most popular sizes of maple shells. Learn more...
Yamaha SBP2F50 Stage Custom Drum Shell Kit, 5-Piece
(4)
New from $649.99 SAVE 40%
or 12 payments
of $54.17
details
In Stock
Free 2-Day Shipping
Meet the updated Yamaha Stage Custom drum kit -- equipped with 100% birch shells, an upgraded ball mount and clamp, and Yamaha's Enhanced Sustain System. Learn more...
Drum Workshop 3002 Double Bass Drum Pedal
Drum Workshop 3002 Double Bass Drum Pedal
New from $269.99 SAVE 40%
or 6 payments
of $45.00
details
In Stock
Free 2-Day Shipping
Designed to give (and take) a beating, the Drum Workshop 3002 double bass pedal features a dual-chain turbo drive and steel base plates. Learn more...
Drum Workshop 9002 Double Bass Drum Pedal
(2)
New from $649.99 SAVE 40%
or 12 payments
of $54.17
details
In Stock
Free 2-Day Shipping
Bring on those blast beats. This double-kick version of the DW9000 pedal eliminates friction and increases response for a smooth, precise playing experience. Learn more...
Yamaha DTX-Multi 12 Electronic Multi-Percussion Drum Pad
New from $599.99 SAVE 32%
Customer Return $539.95 SAVE 40%
or 12 payments
of $50.00
details
In Stock
Free 2-Day Shipping
With 6 responsive pads, hundreds of realistic sounds from all over the world, and MIDI and USB I/O, this sturdy Yamaha drum pad is ready to take a beating! Learn more...
Drum Workshop 3700 Double-Braced Cymbal Boom Stand
Drum Workshop 3700 Double-Braced Cymbal Boom Stand
New from $89.99 SAVE 40%
or 6 payments
of $15.00
details
In Stock
Free 2-Day Shipping
Get the features you want, like memory locks and double bracing, at a price even a budget can love. Learn more...
Drum Workshop DW9000 Single Bass Drum Pedal
Drum Workshop DW9000 Single Bass Drum Pedal
(3)
New from $339.99 SAVE 38%
or 8 payments
of $42.50
details
In Stock
Free 2-Day Shipping
Get a smoother, more precise playing experience with this Drum Workshop kick pedal. Their patented technology eliminates friction and increases response. Learn more...
Yamaha EAD10 Acoustic Drum Module
Yamaha EAD10 Acoustic Drum Module
New from $499.99 SAVE 20%
or 8 payments
of $62.50
details
In Stock
Free 2-Day Shipping
Shape your acoustic kits' sound with the Yamaha EAD10 Drum Module. Mount the included sensor on your bass drum, dial in any of 50 preset effects, and play! Learn more...
Drum Workshop 5700 Double-Braced Cymbal Boom Stand
Drum Workshop 5700 Double-Braced Cymbal Boom Stand
New from $129.99 SAVE 40%
or 6 payments
of $21.67
details
In Stock
Free 2-Day Shipping
With heavy-gauge tubing, double-braced tripod legs and a toothless tilter with TechLock, the DW 5700 boom stand firmly keeps your cymbals where you put them. Learn more...
Drum Workshop 3500T Double-Braced Two Leg Hi-Hat Stand
Drum Workshop 3500T Double-Braced Two Leg Hi-Hat Stand
(1)
New from $159.99 SAVE 40%
or 6 payments
of $26.67
details
In Stock
Free 2-Day Shipping
Loaded with premium features like integrated memory locks and a superbly designed bearing link connector, the 3500T will have you mastering your hi-hat ASAP. Learn more...
Drum Workshop Collectors Series Snare Drum
Drum Workshop Collectors Series Snare Drum
(3)
New from $449.95 SAVE 34%
or 8 payments
of $56.25
details
In Stock
Free 2-Day Shipping
With sleek black nickel plating and a 1mm thick shell, this DW snare looks as awesome as it sounds. Get a clear, bright tone with a decidedly metallic crack. Learn more...
Drum Workshop USA MDD Double Bass Drum Pedal
(4)
New from $999.99 SAVE 40%
or 12 payments
of $83.34
details
Only 2 Left!
Free Ground Shipping Free Ground Shipping
The Drum Workshop USA MDD double bass drum pedal is a direct drive pedal that features a Floating Rotor Drive System for super speedy and smooth operation. Learn more...
Drum Workshop 5000AD4 Delta 4 Accelerator Pedal
Drum Workshop 5000AD4 Delta 4 Accelerator Pedal
(1)
New from $209.99 SAVE 40%
or 6 payments
of $35.00
details
In Stock
Free 2-Day Shipping
DW's 5000 series pedals are popular among a wide range of players. This release includes a redesigned toe clamp and more gripping strength. Learn more...
Yamaha DD-75 Compact Digital Electronic Drums
Yamaha DD-75 Compact Digital Electronic Drums
(1)
New from $219.99 SAVE 31%
Customer Return $179.95 SAVE 43%
or 6 payments
of $36.67
details
In Stock
Free 2-Day Shipping
Create awesome grooves with the DD-75's 500+ drum sounds and 85 drum kit banks, or play along with an existing track using its aux input or MIDI capability. Learn more...
Drum Workshop Design Series Acrylic Drum Shell Kit, 5-Piece
(3)
New from $1,599.99 SAVE 40%
or 12 payments
of $133.34
details
In Stock
Free 2-Day Shipping
Equipped with the True-Pitch rods, MAG Snare throw-off system, and Design Series standard heads, this DW acrylic shell kit is powerful, sleek, and precise. Learn more...
Drum Workshop Design Series Black Nickel and Brass Snare Drum
Drum Workshop Design Series Black Nickel and Brass Snare Drum
New from $289.99 SAVE 40%
or 6 payments
of $48.34
details
In Stock
Free 2-Day Shipping
Upgrade your snare to this snappy nickel and brass snare! It's equipped with a true pitch tuner, mag throw off, and Remo heads. Learn more...
Drum Workshop DDLG2215 Design Series Drum Shell Kit, 5-Piece
(1)
New from $1,599.99 SAVE 40%
or 12 payments
of $133.34
details
In Stock
Free 2-Day Shipping
Upgrade your drum game with this all-maple Design Series kit. It sports high-end head construction and suspension for crisp, deep, resonant drum tone. Learn more...
Drum Workshop 9500 Deluxe Free Floating Hi-Hat Stand
Drum Workshop 9500 Deluxe Free Floating Hi-Hat Stand
New from $349.99 SAVE 40%
or 8 payments
of $43.75
details
In Stock
Free 2-Day Shipping
Built for durability, the DW 9500 has all the adjusters, locks, tilters, and handles necessary to get your hi-hat sounding just the way you want. Learn more...
Drum Workshop 9700 Double-Braced HD Hideaway Cymbal Boom Stand
Drum Workshop 9700 Double-Braced HD Hideaway Cymbal Boom Stand
New from $179.99 SAVE 40%
or 6 payments
of $30.00
details
In Stock
Free 2-Day Shipping
With its adjustable cymbal seat, toothless tilter, and integrated memory locks, this cymbal boom stand can be easily positioned just the way you want. Learn more...
Drum Workshop Go Anywhere Practice Pad Set
Drum Workshop Go Anywhere Practice Pad Set
New from $189.99 SAVE 40%
or 6 payments
of $31.67
details
In Stock
Free 2-Day Shipping
Practice in peace and quiet! This drum practice pad set accurately simulates the natural feeling and response of a real kit, at an economical price. Learn more...
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!