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  • Sat, Sun 9:00AM - 10:00PM
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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is the way to go...stellar customer service, product line, reputation, oh and great payment plan." - customer on August 13, 2019
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Arcadia DC41 Florentine Acoustic Guitar
Arcadia DC41 Florentine Acoustic Guitar
New from $129.95 SAVE 38%
or 6 payments
of $21.66
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Want a sharp acoustic guitar? The Arcadia DC41 acoustic features a sharp florentine cutaway and incredibly playable neck that makes reaching high frets easy! Learn more...
Arcadia DL41 Premium Acoustic Guitar Package
Arcadia DL41 Premium Acoustic Guitar Package
New from $129.95 SAVE 55%
or 6 payments
of $21.66
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In Stock
Free Ground Shipping Free Ground Shipping
Be a star from day one. The Arcadia DL41 package includes all you need: acoustic guitar, starter lessons, a strap, stand, picks, strings and much more! Learn more...
Washburn Timeless Parlor Acoustic Guitar (with Case)
New from $1,199.00 SAVE 43%
or 12 payments
of $99.92
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In Stock
Free 2-Day Shipping
Built with a reclaimed European fir top that's dated to be at least 140 years old, this Washburn parlor acoustic guitar rings with truly "timeless" tone. Learn more...
Arcadia DL41 Acoustic Guitar Package
Arcadia DL41 Acoustic Guitar Package
(2)
New from $99.95 SAVE 50%
Like New $92.95 SAVE 53%
or 6 payments
of $16.66
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In Stock
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Want to learn the guitar? Get all the basics -- including a clip-on tuner, gig bag, strap, picks, and more -- with the Arcadia DL41 guitar package. Learn more...
Arcadia DL38 3/4-Size Acoustic Guitar Package
Arcadia DL38 3/4-Size Acoustic Guitar Package
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New from $99.95 SAVE 44%
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of $16.66
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Looking for your first guitar? Look no further! The Arcadia DL38 acoustic guitar package comes with a tuner, a bag, extra strings, a chord chart and a guide. Learn more...
Arcadia DL36 1/2-Size Acoustic Guitar Package
Arcadia DL36 1/2-Size Acoustic Guitar Package
New from $99.95 SAVE 44%
Like New $59.95 SAVE 66%
or 6 payments
of $16.66
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In Stock
Free 2-Day Shipping
Start strumming now! This Arcadia package offers new players the works -- a spruce-top acoustic guitar, picks, a strap, digital tuner and extra strings. Learn more...
Arcadia CL38 7/8-Size Classical Acoustic Guitar
Arcadia CL38 7/8-Size Classical Acoustic Guitar
New from $99.95 SAVE 44%
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of $16.66
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Equally great as a beginner or backup guitar, the Arcadia CL38 7/8-size classical acoustic has an easy-to-play neck and a spruce top for a warm, rich sound. Learn more...
Washburn G Mini Acoustic Guitar (with Gig Bag)
Washburn G Mini Acoustic Guitar (with Gig Bag)
New from $179.00 SAVE 43%
or 6 payments
of $29.84
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In Stock
Free 2-Day Shipping
With its 7/8 scale, select spruce top and grand auditorium travel size, the Washburn G Mini acoustic guitar is idea for the traveling musician or beginner. Learn more...
Arcadia DP41 Acoustic Guitar
Arcadia DP41 Acoustic Guitar
New from $139.95 SAVE 39%
or 6 payments
of $23.33
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Free 2-Day Shipping
The Arcadia DP41 acoustic guitar offers a buttery-smooth neck, a fast, playable fretboard, and an attractive gloss finish -- all for an incredible price. Learn more...
Washburn RSD135-D 135th Anniversary Dreadnought Acoustic Guitar (with Case)
New from $1,999.00 SAVE 33%
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of $166.59
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Celebrate Washburn's 135th anniversary with this dreadnought. A solid Sitka spruce top creates a striking tone that's tempered by mahogany back and sides. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!