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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Best musical supply company on the web. Superior customer service and they make it easy to acquire the gear you need." - Customer on October 7, 2019
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Alvarez MDA66CESHB Masterworks Dreadnought Acoustic-Electric Guitar (with Case)
(7)
New from $729.99 SAVE 33%
Like New $634.95 SAVE 42%
or 12 payments
of $60.84
details
In Stock
Free 2-Day Shipping
This Alvarez Masterworks Dreadnought booms with all-solid African mahogany construction and an LR Baggs StagePro EQ preamp to amplify all its gorgeous tone. Learn more...
Alvarez WY1 Yairi Folk Cutaway Acoustic-Electric Guitar (with Case)
New from $1,549.99 SAVE 32%
or 12 payments
of $129.17
details
In Stock
Free 2-Day Shipping
With East Indian rosewood back and sides and a solid Western red cedar top, the Alvarez-Yairi WY1 truly sounds like a guitar with 50 years of refinement. Learn more...
Washburn WCG55CE Koa Grand Auditorium Acoustic-Electric Guitar
New from $749.00 SAVE 44%
or 12 payments
of $62.42
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Only 2 Left!
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Add some pizazz to your performances with this gorgeous koa-topped Wasburn acoustic. Fishman Presys+ electronics ensure superior sound quality at any venue. Learn more...
Alvarez AD30CE Dreadnought Acoustic-Electric Guitar
Alvarez AD30CE Dreadnought Acoustic-Electric Guitar
(5)
New from $299.95 SAVE 33%
or 8 payments
of $37.50
details
In Stock
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The AD30CE offers classic dreadnought tone, onboard electronics, and more at a budget-friendly price. Learn more...
Alvarez AP66E Parlor Acoustic-Electric Guitar
Alvarez AP66E Parlor Acoustic-Electric Guitar
(4)
New from $479.99 SAVE 33%
or 8 payments
of $60.00
details
In Stock
Free 2-Day Shipping
Take this parlor-sized guitar to the stage, and you can expect nothing but big sound thanks to its BBand SYS550 preamp with built-in tuner. Learn more...
Alvarez ABT60E Baritone Acoustic-Electric Guitar
Alvarez ABT60E Baritone Acoustic-Electric Guitar
(4)
New from $499.95 SAVE 33%
or 8 payments
of $62.50
details
In Stock
Free 2-Day Shipping
Dive down into uncharted acoustic bass tone territories with Alvarez's ABT60E baritone guitar. This acoustic-electric features B-Band Sys550 electronics. Learn more...
Washburn WCG15SCE12-O Deluxe Grand Auditorium Acoustic-Electric Guitar, 12-String
New from $649.00 SAVE 43%
or 12 payments
of $54.09
details
In Stock
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Add thickness and sparkle to your sound with this Wasburn 12-string. The solid Sitka spruce top features an armrest bevel for hours of comfortable playing. Learn more...
Washburn WCG20SCE O Comfort 20 Grand Auditorium Acoustic-Electric Guitar
Washburn WCG20SCE O Comfort 20 Grand Auditorium Acoustic-Electric Guitar
New from $549.00 SAVE 43%
or 8 payments
of $68.63
details
In Stock
Free 2-Day Shipping
Perfect for any player, this Washburn acoustic's solid Sitka spruce top cranks out professional tone. The mahogany back and sides add valuable midrange. Learn more...
Washburn Comfort Series Acoustic-Electric Guitar (with Case)
New from $999.00 SAVE 43%
Like New $869.95 SAVE 51%
or 12 payments
of $83.25
details
In Stock
Free 2-Day Shipping
Need a player-friendly guitar? This all-solid-wood Washburn Comfort Series acoustic features a grand auditorium body and Fishman Prefix Blend electronics. Learn more...
Alvarez Masterworks MF60CEOM Acoustic-Electric Guitar (with Case)
New from $699.99 SAVE 33%
or 12 payments
of $58.34
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Only 2 Left!
Free 2-Day Shipping
Constructed entirely of solid woods, the Alvarez Masterworks MF60CEOM produces rich, balanced overtones that are inspiring to hear and play. Learn more...
Alvarez AD66CE Dreadnought Acoustic-Electric Guitar
Alvarez AD66CE Dreadnought Acoustic-Electric Guitar
(1)
New from $479.99 SAVE 33%
or 8 payments
of $60.00
details
In Stock
Free 2-Day Shipping
Take the stage with the Alvarez AD66CE acoustic-electric dreadnought. Equipped with SYS550 electronics, this guitar produces beautiful amplified tone. Learn more...
Alvarez AGFM80CEAR Artist Elite Grand Auditorium Acoustic-Electric Guitar
New from $599.99 SAVE 33%
or 12 payments
of $50.00
details
In Stock
Free 2-Day Shipping
Thanks to this Alvarez's arm contour, playing acoustic guitar has never felt more comfortable. The LR Baggs StagePro Element delivers great plugged-in sound. Learn more...
Alvarez AG70WCEAR Grand Auditorium Cutaway Acoustic-Electric Guitar
Alvarez AG70WCEAR Grand Auditorium Cutaway Acoustic-Electric Guitar
(1)
New from $579.99 SAVE 32%
or 8 payments
of $72.50
details
In Stock
Free 2-Day Shipping
Alvarez combines high-end features and incredible value with this Grand Auditorium model. A beveled armrest enhances playing comfort with exceptional style. Learn more...
Alvarez Delta-00E Grand Concert Acoustic-Electric Guitar
(1)
New from $499.99 SAVE 33%
or 8 payments
of $62.50
details
Only 1 Left!
Free 2-Day Shipping
Get all the front-porch grit you'd expect out of a vintage 00-sized guitar -- with better tonal balance and modern features like an LR Baggs Element pickup. Learn more...
Alvarez AF66CE Folk Acoustic-Electric Guitar
Alvarez AF66CE Folk Acoustic-Electric Guitar
(1)
New from $479.99 SAVE 33%
Like New $419.95 SAVE 41%
or 8 payments
of $60.00
details
Only 2 Left!
Free 2-Day Shipping
With a bi-level bridge on its solid mahogany top, this acoustic-electric puts out tons of rich low end -- amplified by on-board B-Band SYS650 electronics. Learn more...
Alvarez MD60EBG Masterworks Acoustic-Electric Guitar (with Case)
New from $699.99 SAVE 22%
or 12 payments
of $58.34
details
Coming Soon
Free Ground Shipping Free Ground Shipping
This Alvarez MD60EBG's booming dreadnought tone is articulated by its LR Baggs Element VTC pickup for clear, articulate tone on any stage. Learn more...
Alvarez AG60CEAR Grand Auditorium Cutaway Acoustic-Electric Guitar
Alvarez AG60CEAR Grand Auditorium Cutaway Acoustic-Electric Guitar
New from $499.99 SAVE 33%
or 8 payments
of $62.50
details
In Stock
Free 2-Day Shipping
Innovative FST2 bracing, quality tonewoods, and careful construction ensure that the Alvarez AG60CEAR acoustic carries a powerful tone and is built to last. Learn more...
Washburn Bella Tono Allure SC56S Acoustic-Electric Guitar
Washburn Bella Tono Allure SC56S Acoustic-Electric Guitar
New from $449.00 SAVE 44%
or 8 payments
of $56.13
details
Preorder Today
Free Ground Shipping Free Ground Shipping
The Washburn Bella Tono Allure SC56S features a comfortable arm bevel on the lower bout and a tropical island scene with birds inlaid on the fretboard. Learn more...
Washburn Comfort Series Grand Auditorium Acoustic-Electric Guitar
 
Like New $434.95
Only 1 Left!
Free 2-Day Shipping
Cozy up to this Washburn! Its rosewood armrest prevents arm fatigue and its under-saddle Fishman Sonitone electronics perfectly translate your tone. Learn more...
Washburn Revival Solo Deluxe Acoustic-Electric Guitar (with Case)
New from $849.00 SAVE 43%
or 12 payments
of $70.75
details
Only 2 Left!
Free 2-Day Shipping
Inspired by the 1939 Solo DeLuxe, the Washburn Revival Solo DeLuxe acoustic features a "crown" headstock, torrefied spruce top and a Fishman GT-2 preamp. Learn more...
1 - 20 of 25
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!