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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds stands by their products and the process of buying is so easy. No gimmicks and if an error is made, they correct it ASAP. They always pick up the phone. Thank you zZounds." - customer on May 7, 2019
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Schecter Reaper 7MS Electric Guitar, 7-String
(1)
New from $949.00 SAVE 29%
or 12 payments
of $79.09
details
In Stock
Free 2-Day Shipping
Say goodbye to intonation issues with the multi-scale Reaper 7MS. This axe also includes a poplar burl top and a pair of Diamond Decimator Blade pickups. Learn more...
Schecter Synyster Custom S Electric Guitar
Schecter Synyster Custom S Electric Guitar
(2)
New from $1,119.00 SAVE 30%
Like New $959.95 SAVE 43%
or 18 payments
of $62.17
details
In Stock
Free 2-Day Shipping
With a host of upgrades like glow-in-the-dark fretboard side dots and contoured body, plus US-wound Custom pickups, the Synyster Gates Custom rocks any gig. Learn more...
Schecter SGR1C C Series Hardshell Case
Schecter SGR1C C Series Hardshell Case
New from $129.00 SAVE 31%
or 6 payments
of $21.50
details
In Stock
Free 2-Day Shipping
Protect your investment! The Schecter Diamond Series hardshell case is a great way to transport your C, Damien, Omen, or Stiletto series Schecter guitar. Learn more...
Schecter PT Fastback IIB Electric Guitar
(6)
New from $599.00 SAVE 31%
or 12 payments
of $49.92
details
In Stock
Free 2-Day Shipping
Walk on stage with this guitar and you'll be sure to turn heads! With vintage-inspired style, this Fastback features dual humbuckers and a Bigsby tailpiece. Learn more...
Schecter Reaper 6 Electric Guitar
New from $699.00 SAVE 30%
or 12 payments
of $58.25
details
In Stock
Free Ground Shipping Free Ground Shipping
Light up the stage and studio in style with the gorgeous Reaper 6 from Schecter. A stunning poplar burl top adorns the guitar's resonant swamp ash body. Learn more...
Schecter Damien Platinum 7 NT Electric Guitar, 7-String
(4)
New from $649.00 SAVE 30%
or 12 payments
of $54.09
details
In Stock
Free 2-Day Shipping
EMG Active 81-7/85-7 humbuckers offer incredible tonal definition, while the Platinum binding and bat inlays give this guitar a unique look. Learn more...
Schecter Keith Merrow KM-7 MK-III Standard Electric Guitar
New from $899.00 SAVE 30%
or 12 payments
of $74.92
details
Only 2 Left!
Free Ground Shipping Free Ground Shipping
The Schecter KM-7 MK-III gets you articulate 7-string growl via a pair of Keith Merrow signature pickups and a custom hardtail bridge. Learn more...
Schecter Damien Platinum 6 FR-S Sustainiac Electric Guitar
(6)
New from $839.00 SAVE 30%
or 12 payments
of $69.92
details
In Stock
Free 2-Day Shipping
With a Sustainiac pickup, EMG Active 81 pickup and Floyd Rose tremolo, the Schecter Damien Platinum 6 FR-S guitar will blow minds and keep your fingers busy. Learn more...
Schecter Damien Platinum 6 NT Electric Guitar
(4)
New from $599.00 SAVE 31%
or 12 payments
of $49.92
details
In Stock
Free 2-Day Shipping
Platinum binding and platinum bat inlays will make you stand out on the stage, while EMG 81/85 pickups guarantee you exceptional sound in the studio. Learn more...
Schecter PT Electric Guitar
Schecter PT Electric Guitar
New from $549.00
or 8 payments
of $68.63
details
In Stock
Free 2-Day Shipping
An incredible value, this Tele-style string-through-body beauty boasts a maple neck, maple fretobard and coil-tappable Schecter SuperRock II humbuckers. Learn more...
Schecter C1 Hellraiser Electric Guitar
New from $839.00 SAVE 30%
Like New $719.95 SAVE 39%
or 12 payments
of $69.92
details
In Stock
Free 2-Day Shipping
The Schecter C-1 Hellraiser is one rough customer. With dual EMG humbuckers, a set neck and 24 jumbo frets, the C-1 Hellraiser was built to rock. Learn more...
Mono M80 Dual Electric Guitar Case
Mono M80 Dual Electric Guitar Case
(1)
New from $329.99 SAVE 20%
or 8 payments
of $41.25
details
Only 2 Left!
Free Ground Shipping Free Ground Shipping
Safely carry two guitars at once with this ingenious guitar case. Mono's simple and rugged design makes this case a must-have for musicians that plan ahead. Learn more...
Schecter Solo II Custom Electric Guitar
(2)
New from $899.00 SAVE 30%
Like New $769.95 SAVE 40%
or 12 payments
of $74.92
details
In Stock
Free 2-Day Shipping
The thick mahogany body of the Solo-II Custom is set off by its gorgeous flamed maple top, while the coil-tapping Pasadena pickups give it some bite. Learn more...
Schecter Nick Johnston Diamond Traditional Electric Guitar
(4)
New from $699.00 SAVE 29%
or 12 payments
of $58.25
details
In Stock
Free 2-Day Shipping
Enjoy many of the features of Nick Johnston's beautiful custom shop models in this signature model, with a price that's attainable for working musicians. Learn more...
Schecter Sun Valley Super Shredder FR Electric Guitar
(3)
New from $629.00 SAVE 30%
or 12 payments
of $52.42
details
In Stock
Free 2-Day Shipping
Shred in the sun with this EMG-loaded Schecter Sun Valley Super Shredder. A Floyd Rose Hot Rod tremolo and striking finishes make for a mean metal axe. Learn more...
Schecter Demon 7 Electric Guitar, 7-String
Schecter Demon 7 Electric Guitar, 7-String
New from $459.00 SAVE 29%
or 8 payments
of $57.38
details
In Stock
Free 2-Day Shipping
For a powerful 7-string electric at a reasonable price, you can't go wrong with the Schecter Demon 7 -- its thin neck and contoured body make rocking easy. Learn more...
Schecter Omen 8-String Electric Guitar
Schecter Omen 8-String Electric Guitar
New from $459.00 SAVE 30%
or 8 payments
of $57.38
details
In Stock
Free 2-Day Shipping
Perfect for dropped tunings and low tones, this versatile guitar features 8 strings and Schecter Diamond Plus pickups. Learn more...
Schecter C-6 Plus Electric Guitar
Schecter C-6 Plus Electric Guitar
(1)
New from $349.00 SAVE 28%
or 8 payments
of $43.63
details
In Stock
Free 2-Day Shipping
The C-6 Plus is an affordable Diamond Series Schecter designed for heavy metal players who want to pull off searing leads as well as thick, crunchy rhythms. Learn more...
Schecter Demon 6 Electric Guitar
Schecter Demon 6 Electric Guitar
New from $419.00 SAVE 30%
or 8 payments
of $52.38
details
In Stock
Free 2-Day Shipping
Start rocking for real with a Schecter Demon 6 -- its active pickups, thin neck profile, and contoured body shape will take your shredding to the next level. Learn more...
Schecter C1 Hellraiser FR Electric Guitar with Floyd Rose
New from $949.00 SAVE 29%
or 12 payments
of $79.09
details
In Stock
Free 2-Day Shipping
With a set 3-piece mahogany neck, high-output EMG 81/85 humbuckers and a Floyd Rose tremolo, the Schecter C-1 Hellraiser FR guitar was born to raise hell. Learn more...
1 - 20 of 56
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!